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Product & services pricing
4.10/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.35/5
Customer service:
4.26/5
Return/Replacement policy:
4.23/5

1/5

2023-03-30

refund too slow

"You can do better if you want to make good business "

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1/5

2023-03-28

Don't buy anything

"Worst company to deal with.if you want to wait for your order 3-4 months go ahead and order probably next flagship will come out once you get your phone that you ordered 5 months ago.stay away "

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1/5

2023-03-08

Just AWFUL

"I ordered a Honor Magic4 pro on October 19th of last year.

On November 19, I checked back with the company as I had still not received my phone yet. The next day, Milan responded to let me know that there was a postal delay and that they would be shipping it in 1 week.

On December 1, there was still no progress on my shipment so I followed up again. This time, Milan told me that the phone was "stuck in customs" and that they would, again, ship it in one week.

On December 14, I messaged them again, and this time I was told that the original device that I ordered (black) was lost in transit and no longer available. Milan asked if I was okay with the cyan version, which I said that I was.

On December 16, I requested a refund if I would not receive my order before Christmas. On December 18, Milan promised that it would be delivered by then.

On January 10, I finally requested a refund. On January 12, I again requested a refund. Milan responded telling me that they would be unable to provide it due to "high volume transactions" and would be limited to only sending Interact refunds during the weekend, and offered to send it through PayPal, which I don't have.

I followed up on January 16, and again on February 3. On February 5, Ira emailed me back and promised the refund "tomorrow". On February 6, I, of course, had not received a refund. There has been no communication from the company about this issue and I am not confident I will ever receive my refund.

Avoid this company!
"

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5/5

2023-02-06

Excellent support / cx svs

"They have excellent support via email and no matter when I email them I always get a swift response and that's with me being annoying. I purchased an open box item because I couldn't wait 15-25 days hopefully it's smooth sailing from here. Tnks Milan "

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4/5

2022-12-11

Decent experience

"Emails were answered so good communication, phone took a while to get almost a month but I'm satisfied with it !"

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5/5

2022-12-09

Very good service

"Good job je recommande pdaplaza"

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4/5

2022-12-07

A good competitor store prices

"I received a new phone Asus Zenfone 8 (Non-Flip) and was very satisfied with it. Phone Brand prices were reasonable, though included with shipping prices and region taxes. Customer Service Support is fine, but their English is slightly off a bit and take about a day or two to respond the questions. Completed Transaction can usually take about a week or so once the confirmation were ready to ship out the order"

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5/5

2022-12-06

Good

"Rapid delivery. Only one vendor selling the model."

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5/5

2022-10-22

Somethings are out of our control.

"UPDATE: I have to remove the monetary compensation as this was never done. They left me with the impression they would offer a full discount and then after they promised to reimburse only the shipping charges, which was not done.

I felt it was super important to make a point of letting the public know that this company is legitimate.

It can be daunting when people give bad reviews without giving the supplier a chance to put things right. Especially when their own supplier is not meeting their promised deadline.

Yes, the delivery of my phone took more time than expected, but I was always kept up-to-date and all my inquiries were answered.

I can happily say I am very satisfied with PDA_Plaza. Not only did I receive my phone (in mint condition), I can also expect monetary compensation.

My word of advice: be patient, your phone will arrive :-)
"

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4/5

2022-10-28

Asus Zenfone 8.

" Took a little longer than expected but wall worth the wait."

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5/5

2022-10-26

The best.

"I have to give PDA Plaza a 5 due to the fact that my purchase arrived in a great condition.
I like their communication and service. patience is a virtue.
thanks
"

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5/5

2022-10-26

Asus ROG 6 Pro

"Great Service and I love the phone"

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4/5

2022-10-25

Excellent price and good delivery time

"PDA Plaza has an excellent selection of mobile phones with various RAM/ROM combinations as well as having had the best price available for the ordered phone. With the current procurement/availability issues their shipping-date prediction was a bit optimistic and the item was shipped a couple-of-weeks after the initial target date. It arrived quickly after shipping and I am completely satisfied with the product!"

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4/5

2022-10-24

Excellent communication

"My phone got delivered as expected and the product was properly described. While I had slight issues with my order, the staff was very responsive and kept me posted. "

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5/5

2022-10-24

I bought phone

"Is good to do business with you "

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