"I got my phone on special so need to wait about 1 month for the phone , more than a month, i contact them and got response not long and told me the phone was on the way, although later than the expect time arrived, at least i got response "
"Thé attention was well but there was a lot of shipping delays"
"It has awful and ridiculous customer service. My more than a month's conversation about a simple request for cancellation and refund process is becoming fun for PDAPLAZA company. It is fooling customers' intelligence. More than 18 times back and forth emails ending by promising will do it today or the end of tomorrow but still going and going."
"It was a rough start when they told me that the phone I wanted was discontinued even though it was available on their site but they helped me pick a newer but similar phone. Received it today and am very happy with it, thank you!"
"Got my mi11 ultra today, same exact specs as on their website, even with global rom. very happy with the phone, im even writing this from it lol
thank you 5 stars!"
"Customer service was quick to respond to my questions. My phone was delivered in 7 days. Good enough for the low price so I appreciate it."
"I came to the page by chance because I had recently broken my phone and needed a replacement. I wasn't sure if the site was legitimate, but all evidence pointed to yes, so I decided to place my order.
After placing my order, I received a quick but disappointing email informing me that neither my colour nor my second option was in stock. There was little the firm could do about the lack of inventory, so they did what I hope every company would do. They contacted me as soon as possible, offered a replacement, and smoothed out other concerns such as shipping.
Although the shipping had some complications, they were fantastic throughout the process and I would recommend them to anybody. The phone is the international edition, and it works well A+."
"Excellent product, and quick delivery. A really personal approach to the consumer"
"I bought a Samsung S22, paid with Interact because I was supposedly saving some small amount (I should have suspected from here). After paying they said they will ship in about 2 weeks (longer than the 5-10 days they have in the website), after the 2 weeks, they said they still don't have the phone and that they were waiting, they keep me waiting 1 weeks more. At that time I had to find a solution because of a upcoming trip. I bought the phone elsewhere and cancel the order. To refund they said they will process and will take 2 or 3 weeks. After 4 weeks I checked my account, no money, I contact them, they said they don't know what happened, but they will refund in $400 dollars payments (because some limit interact **** excuse), so far, no money has arrived and they week lying saying "tomorrow" I will receive the first payment. I am in Ontario I thing I need to seek legal action against them.
Stay away from them, it is better to pay 5 or 10% in a respectable business, not these clowns!"
"Got myself a sony xperia pro i from them and I'm pretty happy with the purchase. The prices are much better than what I would've paid at a physical store, and the phone arrived in good condition. The only downside is that the shipping was a bit slow, but overall I'm happy with the purchase."
"The phone arrived in a week, the finest service I've ever had, and I highly suggest it!"
"Very good service. Arrived in Vancouver from Montreal in a few days."
"The goods were delivered on schedule with good service. customer service is equally good. also really enjoyed their discount options at checkout depending on payment method, havent seen something like this in other stores but it was interesting to say the least."
"Purchased a mobile phone on June 20th and was advised by their CSR I would receive it in 5-10 business days. After multiple emails it turns out, they did not have the model in stock and I will not be receiving my phone until July 19th. "
"U guys are perfect. Constantine answered all my questions and help me to pick up the right phone"
A rep from PDA Plaza, lorelie.bouchard, has responded:
“SHIPS within 5-10 business days are not the same as DELIVERY within 5-10 business days. Two completely different things. It was never 'delivery', it was 'ships' on our website.
And we shipped your order on the 10th business day after purchase.
Now, you live in a secluded northern area of Canada, and due to that, it takes Canada Post more time to deliver than compared to those who live closer to urban areas. But we're not Canada Post, we don't control their shipping times.
Nobody lied about anything, you simply should wear glasses when making purchases.”