"I bought a Nokia XR 20 and paid through interac last Friday. A few days later received an email with the tracking number. I received the phone yesterday and absolutely love it! The experience was much quicker and smoother than I thought it would be lol. I recommend"
"They charged me then after 10 days said it takes another 20-30 days to ship my phone as it comes from China!!! How a 2000$ Samsung Fold3 is shipped from China is beyond me! Anyhow after I complained they kept saying pay extra if you want it shipped sooner! And kept evading my legit questions and concerns. In the end they said they will cancel my order which would take another 10 business days to refund me! Seriously something very shady Is going on with PDAplaza. I wanted to support a fellow Canadian company but this has been ABSOLUTELY WORST CUSTOMER SERVICE EVER! I mean I have not seen such rude and unreasonable customer service team in my entire life. You should stay away from this website or you have to fight for a month to get your money back. Thank God I paid with Paypal and can easily report them to make sure I will get the refund!"
"Purchased iPhone 13 Pro Max on Oct 2021 and received my order on Dec. Price and FedEx shipment fee to Japan was reasonable and their customer service is great; I sent dozens of inquires and they always replied within 24 hrs or so, never being ignored.
Although shipment took slightly longer than I expected, they did their best considering the iPhone 13 shortage and I believe the delay was beyond their control."
"I bought a xiaomi mi11 ultra for an excellent price. They're the only ones I found who sell such devices in Canada for such a cheap price. Very satisfied with my purchase."
"Bought a Nokia X20, delivered well packaged and all done within the suggested time frames Excellent communication, Great price. ***** Stars
Will recommend!"
"I'm truly glad that PDAPlaza sells Dual sim phones to Canada. I used to only be able to buy them in Europe but now they are available here, and for a very good price too!"
"Took a while to arrive, but it was in good condition when it did. Also note that their shipping requires signature so you'll have to go to the post office to pickup."
"iPhone13Proを日本から購入しました。
メールで到着予定を何度か問い合わせしましたが、返信が早いので安心できました。
予定より少し遅くなりましたが、無事に届いたので満足です。ありがとうございました！"
"I ordered my Xiaomi 11 Ultra which was well delivered.
Fast Shipping , excellent after sale service provided by PDAPlaza.
Thanks !!
"
"Expected 25 days. Been close to 50. Total scam"
“Hi Jeremy,
Canada Post tracking number: 9336332679106277
First of all, this is your second order with us. Your first order was fulfilled with no problem.
Second of all, we shipped your current order within the indicated timeframe without any delays. Unfortunately, due to the floodings in BC, Canada Post had delays with the shipment. This is not under our control. You can see this information in your tracking number included above.
No need for lies or exaggerations. Sometimes the Postal Services have delays (for example due to natural disasters like flooding) and we have no control over that.
Enjoy your new phone.”
"Very professional. Packaging, shipping and phone all met my expectations. "
"Great phone so far and great service. Received phone in 2 weeks and so far I love the phone. I had a couple of questions and received responses same day.
I will definitely recommend PDA Plaza to friends - Great pricing and service!"
"Pre-ordered a Xperia 5iii. There were long lead times due to delays from supplier, but this is understandable in the current COVID world we live in. PDA Plaza replied to my e-mails in a timely matter, shipped out my phone as soon as they received it.
Coming from a Xperia X, the 5iii was everything I was expecting from Sony. Very happy with my purchase. Will buy from PDA Plaza again!
"
"This is my second purchase. I bought an iPhone13 Pro Max 1TB.
It took 3 months from the order, but I was able to receive it safely.
thank you.
The answer to the inquiry was quick."
"I was worried because it took me over 35 days but thy were cooperative znd responsed very quickly . I finally received my product. "
A rep from PDA Plaza, lorelie.bouchard, has responded:
“Hello, you purchased a product at a special sale price that ships within 15-25 business days. That shipping timeframe was indicated on the product's page, and we also explained it to you by email when you inquired. You refused to understand, so you immediately opened a PayPal dispute which froze your funds and gave it to PayPal to issue an eventual refund. If you hadn't opened a PayPal dispute we would have simply made the refund, but you chose the hard way out, and we no longer had your funds, PayPal did, and they did the reimbursement when they could.
Our customer service was always very polite and respectful with you, even when you emailed us: "I have left horrible reviews for you and will continue doing so, I will make sure everyone knows what a nasty scamming POS you are lol. Go to Hell and F*ck you very much!".
We can upload the entire email thread here for everyone to see what type of customer you are. Have a nice day.”