"I'm a picky client that always changes my mind but I'm happy with my experience. If there's any issue with my phone, I will update here.
Also you should check if your phone is compatible in Canada as some only work lte."
"I was a bit confused about their shipping times and prices at the start but I received my sony today it's great! Happy with my purchase, although I wish the shipping was a bit more clear.
"
"Nice and rapid shipment, plus I got the hard-to-find colour I wanted. Thank you from Arizona!"
"pdaplaza and their client support have exceeded my expectations. okay delivery speed. the sony xperia pro1 is a very good phone. i'll buy it from you again in the future. thank you for your excellent customer service."
"From start to finish, everything was great. From the time I inquired about the phone until it arrived, which was quite quick, I had a lot of questions. And they were all answered
Thank you once again for your excellent service."
"I have bought from PDA Plaza twice now and both times have been impressed with their professionalism, speed of delivery and above all, diversity of selection in their device offerings. Would gladly recommend to anyone looking for a phone or electronic device, and for offerings outside the mainstream. "
"Good experience here ! I was scared at first because I knew nothing of the store and they are only online.
But everything was exactly as indicated on the product pages. They said " ship within 5 to 10 busness days" and for me, on the 10th day they sent my package.
Customer service was really good and quick to respond (by e-mail). They even checked on me to know if I received my order.
As for th product itself it was a nokia smartphone G20 and it was perfect. I have nothing to say about it other that it serves me well for what I use it for. The phone arrived in good condition and everything was in good order :)"
"I bought a Nokia XR 20 and paid through interac last Friday. A few days later received an email with the tracking number. I received the phone yesterday and absolutely love it! The experience was much quicker and smoother than I thought it would be lol. I recommend"
"They charged me then after 10 days said it takes another 20-30 days to ship my phone as it comes from China!!! How a 2000$ Samsung Fold3 is shipped from China is beyond me! Anyhow after I complained they kept saying pay extra if you want it shipped sooner! And kept evading my legit questions and concerns. In the end they said they will cancel my order which would take another 10 business days to refund me! Seriously something very shady Is going on with PDAplaza. I wanted to support a fellow Canadian company but this has been ABSOLUTELY WORST CUSTOMER SERVICE EVER! I mean I have not seen such rude and unreasonable customer service team in my entire life. You should stay away from this website or you have to fight for a month to get your money back. Thank God I paid with Paypal and can easily report them to make sure I will get the refund!"
"Purchased iPhone 13 Pro Max on Oct 2021 and received my order on Dec. Price and FedEx shipment fee to Japan was reasonable and their customer service is great; I sent dozens of inquires and they always replied within 24 hrs or so, never being ignored.
Although shipment took slightly longer than I expected, they did their best considering the iPhone 13 shortage and I believe the delay was beyond their control."
"I bought a xiaomi mi11 ultra for an excellent price. They're the only ones I found who sell such devices in Canada for such a cheap price. Very satisfied with my purchase."
"Bought a Nokia X20, delivered well packaged and all done within the suggested time frames Excellent communication, Great price. ***** Stars
Will recommend!"
"I'm truly glad that PDAPlaza sells Dual sim phones to Canada. I used to only be able to buy them in Europe but now they are available here, and for a very good price too!"
"Took a while to arrive, but it was in good condition when it did. Also note that their shipping requires signature so you'll have to go to the post office to pickup."
"iPhone13Proを日本から購入しました。
メールで到着予定を何度か問い合わせしましたが、返信が早いので安心できました。
予定より少し遅くなりましたが、無事に届いたので満足です。ありがとうございました！"
A rep from PDA Plaza, lorelie.bouchard, has responded:
“Hello, you purchased a product at a special sale price that ships within 15-25 business days. That shipping timeframe was indicated on the product's page, and we also explained it to you by email when you inquired. You refused to understand, so you immediately opened a PayPal dispute which froze your funds and gave it to PayPal to issue an eventual refund. If you hadn't opened a PayPal dispute we would have simply made the refund, but you chose the hard way out, and we no longer had your funds, PayPal did, and they did the reimbursement when they could.
Our customer service was always very polite and respectful with you, even when you emailed us: "I have left horrible reviews for you and will continue doing so, I will make sure everyone knows what a nasty scamming POS you are lol. Go to Hell and F*ck you very much!".
We can upload the entire email thread here for everyone to see what type of customer you are. Have a nice day.”