"Ordered a phone and didn't get an update in 17 days. About an hour later, I get an update that the phone would ship on the following Friday. At the end of the day, on that Friday, I send an email asking if it was sent that day. It was a 19:34 on the evening and hadn't got any update about it until then... Not even 7 minutes later, I receive a notification from PDA Plaza that the tracking number was ready. Not even a response: a genuine automated notification for the shipment of the item. Then a few hours later, I get a response from PDA Plaza.

The phone took a while to actually be shipped though, because it was late on Friday and I figured it would ship on the next Monday, because weekend and stuff. But it ended up only being sent on the Tuesday. Anyway, got it today (28 days after the date of purchase).

I would have preferred avoiding the stress of not being sure for 28 days if I was gonna get my phone, but now that I got it, I'm very happy with it, the price was the absolute best there was online and they shipped the right one as well. So I didn't end up with a disappointing ending to this story. Very recommended if you're looking for the best price, but I would say that you'd need to be ready to wait.

I also have to add, their customer service is very responsive."

"First of all. I was so disappointed when they told me that the item was shipped well in fact they only created a shipping label for tracking. After several emails unfortunately there was no reply from them. When i called the agent he said he don't have access to my order. That's BS!!! If only I knew initially that they also order directly from their supplier in Asia, I would have just look and order directly from them. I would never recommend this store unless you want to wait longer than what they posted. Too bad!!!! "

"I bought an iphone 13 pro here.
According to the information at the time of purchase, it will take 10 to 15 business days to ship and 3 to 7 days from shipping to arrival.
It took me about 35 days from purchase to arrival. (It arrived about 25 days after the release date of the iphone.)
Somehow, some people arrived on twitter in just 14 days.
I've been waiting for a while, but I'm very happy with the polite answer when I contacted customer service.
I'm sure I will buy it at PDA PLAZA when a new model goes on sale next year."

"The order was acknowledged promptly but I was initially concerned as it wasn't shipped for a week. Once shipped all went well and the phone was as described, new and Global version. Thank heavens for YouTube to help me set it up. Customer did respond to my concern about shipment delay."

"Most online stores stock up most of the items they sell and deliver them to buyers as quickly as possible. PDAPlaza Canada seems to have very few in-stock items. Consequently, they have to obtain those non-stock items from their suppliers and resulting very long waiting time for the delivery.
Buyers' patience is essential if you choose to order non-stock items from this online store.
Prices here seem to be a bit lower than their competitors, particularly for those on sale items.
This legit online store is located in Montreal, Canada, and has decent customer service. I had contacted them via emails regarding the late delivery issue and had received their responses usually less than 24 hours.
If you have great patience and the price is right, then go with PDAPlaza Canada. It should be much better to buy at those unknown off-shore online stores.


"

"I am so happy that I found PDA Plaza. Great deal on a new Sony Experia 1 iii where I saved a couple hundred dollars. There were some delays in delivery but that was due to availability from the manufacturer. Supply chains have been challenged during covid so it wasn't unexpected. PDA Plaza was responsive when I sent messages and really customer focused. I will certainly be using them again in future. Thanks for the great service."

"Pleasant shopping experience with pda overall. Only downside was that items aren't readily available and shipping could be faster. Aside from that great diversity of products and would recommend to others. "

"Phone arrived in the estimated time frame and was happy with the purchase process! "

"Good experience with pdaplaza. Ordered a phone and it shipped on the 7th day, which is within the described range of the shipping time of the phone. The customer support (Constantine) is very responsive. "

"The deals on PDA plaza are always amazing, I bought the new flagship phone (Xiaomi - Mi Mix 4). The quality of the phone is amazing, price is very attractive and competitive, customer service is wonderful, only little issue is the time to get the device is bit longer than usual, but it's understandable, due to the pandemic, everything is bit slower, so I think it's still fair given the circumstance. Highly recommend to everyone who like to purchase some device not sell on the standard carriers like Rogers / Bell / Tell / Freedom etc."

"Bought a s21 and got real nice service love the phone."

"What I like about PDA plaza is that they carry products that cannot be found in most telecom outlets (Fido, Bell, Rogers, Virgin n etc.).. It helps is to stay connected with leading technologies.
Selection process: Very straight forward
Payment process: Too bad they dont accept credit card payment
Shipping: No free shipping, shipping took 7 business days, Had to go to post office to collect my phone and show ID to prove that I am over 21.
Return policy: Not flexible and costly. "

"Wanted to change my order that I placed on my phone to match a lower sale price and was responded to within thirty minutes on a Sunday night accommodating my request . I've purchased multiple phones from pdaplaza and have always been happy with my purchase "

"Searching for days trying to find a good phone to buy, I found PDA Plaza. PDA Plaza Offers some amazing prices for phones, and I was looking for the Oneplus 9r at first which they had and I ordered. about a week later, I reached out to them and told them I would like to change the order to a OnePlus 9 5g which they did in seconds and Had my money refunded back to me. It took about 1 week for them to receive the phone and about 1 day for the phone to be delivered to the nearest post office. Because I wanted to cancel my original order while it was on the way, it took about 3 weeks total for me to get my phone. Throughout that period, I must have emailed them at least 20 times asking, about the phone, how they operate, and when I would receive my order, and they got back to me in like 10 minutes, In the end, everything worked out well, and I am really glad I ordered from them. Their customer care is amazing, and I would recommend this place to anyone wanting to buy a phone at a good price, and I would buy from them again!.

I'm not too sure what the invoice number is soo....."

"I purchased a Sony Xperia iii in August and received it about 40 days later. The product works great but the only issue is the shipping dates. If you are able to wait for over a month then this service will be perfect. However, if you are unable to wait this long, then I would suggest buying international phones from MI4Canada. "