"I hardly write reviews because negative reviews can adversely affect bonafide companies, however, when you come across a shaddy company like PDAPlaza, it becomes a duty to help other potential customers from falling victim. I have read many positive reviews on them which now make me to doubt those reviews.
I know you are thinking of buying a phone from them because their prices looks cheaper! STOP! don't do it. Add a little more money and buy from a reliable company, it would save you the headache and stress. The stress and headaches is not worth the $50 or $100 or $200 that you are thinking of saving. However, if you are as dumb as me and decides to proceed to buy anything from them, do not send them email /interac money transfer because of 3% discount! I repeat, on no account should you send them email/interac money transfer. If you insist on buying something from them, you must use Paypal to make the purchase to safeguard your hard earned money. This is a very very shaddy company. I have sent emails to them several times with vague responses. I have spoken with them several times with same vague promises that they would refund my money over 4-5 days in bits of $400-$500, that there is limit to how much they can transfer on a daily basis etc. If I get paid for all the time I have wasted interacting with this shaddy company, I would be richer. Please do not become a victim like myself - avoid this company completely, run to a genuine company to buy your phone and thank me later."
"日本からの注文でしたので、購入から到着まで時間がかかりました。
出荷日や配達日などの問い合わせメールに対しての返信はとても早く親切でした。
"
"The store is good. Quickly responds to your queries as well. However, quality of the product delivered wasn't up to the expectations. Wrote an email the next day of delivery requesting a return and refund. No one has contacted me yet. Just got an email saying that I will be contacted."
"J'ai commandé un xiaomi mi 11i le 9 novembre dernier. Le site internet de Pda stipulait 5-10 jours ouvrable avant l'expédition. Il a finalement été expédié après 15 jours ouvrables dû à des délais DHL. Une fois le colis expédié, tout s'est bien déroulé. Je dois dire aussi que tout au long de ma commande, soit du 9 novembre jusqu'à réception, le service à la clientèle a été IMPECCABLE! Toujours poli, toujours rapide à répondre, même si on demande chaque jours ou en est notre commande! ;)
De plus, comme ma commande prenait plus de temps que prévu, Constatine m'a offert de shipper ma commande avec purolator plutôt que poste canada, afin que ce soit plus rapide ainsi (alors que j'avais payé pour un shipping via poste canada). Cela démontre le sérieux de la compagnie qui a sû s'adapter à sa clientèle.
Point à améliorer, car même si c'est presque parfait, on peut toujours s'améliorer : Il serait intéressant de donner le numéro de suivi DHL au client, ainsi il pourrait suivre son envoi et ne pas paniquer s'il y a des délais ( mettons, comme moi hihi)
Finalement, mon téléphone est bel et bien une version global comme le site l'indique, il fonctionne bien et il était bel et bien neuf lorsque je l'ai reçu. Cela encourage à acheter sur ce site malgré les délais, car j'ai déjà commandé avec une autre compagnie qui m'ont envoyé une version autralienne au lieu de global, et l'emballage semblait pas neuf...
Bref, si je donne une note : 95%
"
"日本から注文しました。配送は1.5ヶ月かかりましたが、メール対応も丁寧で助かりました。ありがとうございます。
thank you."
"Despite brought a Sony Xperia 1 III XQ-BC72 Dual-SIM 12GB/512GB, Frosted Purple as $1285 CAD within 15-25 business days (weekends and holidays are excluded), it was longer than I expected. Ordered on September 27 and was expecting shipping around October 29 with the tracking number. While I am not in the rush to get it right away, it ended up taking more than a month (in translation more than 25 business days despite it). The term 15-25 business days (weekends and holidays does not count) is referring to the latest around October 29 and then delayed to November 5th as Constatine (the customer service) know about the issue itself. Once it finally shipped on November 9, at least my worries are over as not a scam after all (arrived on November 12th).
The device however, glad it worth the wait as the latest firmware updated for best experience. The phone is legit and fantastic to use for. As a significant upgrade from my previous phone from 4 years ago (a Motorola phone from $300 CAD), it is a big one for me. No wonder why Sony Xperia is one of the go for all-rounders in flagship price. If you don’t mind the long shipments, then I recommend this site."
"PDA PLaza a executé rapidement la commande et livraison.
J'aime bien l'appareil sauf une exeption :
le bouton "power" n'est pas commode.
Le reste fonctionne parfaitement."
"I was looking for a phone to replace my dying one. I had a limited budget, but didn't want to take the chance on something so expensive on dodgy sites. I also wanted something within Canada, so that if something were to go wrong, i had a better chance of contacting them.
The prices were pretty decent. they were the lowest amongst all the Canadian online retailers and also carries a wide variety of phones that are not carried elsewhere.
Their website says that it will take 5-10 business days before they will ship. Normally these are just filler statements, because they usually ship within 2-3 days. Make no mistake, that is not the case with PDA Plaza. They do mean it.
My phone took 10 business days after ordering before they shipped it. But shipping was pretty quick once it had started.
overall, i enjoyed the experience. Just be a bit patient and don't panic.
Ordered Oct 18, Device in hand Nov 10."
"I ordered an iPhone 13 Pro and it arrived on time. And the product was definitely brand new and unopened. I am very satisfied with the service.
"
"Quick delivery on my Oneplus and exactly as described in the description! Would order again!"
"Before buying the Xiaomi Mi 11 Ultra, I was asking PDA Plaza quite a lot of questions because this is my first time buying a cell phone on the Internet. Mr. Constatine answered all my questions promptly. My phone calls were always answered by their team. The phone is working fine so far. I am happy with it because it is an excellent phone. This phone is a CN version with Google Play installed. It would be better if it has Global ROM instead.
Thanks very much for the very good experience buying from you!"
"This is the first time I buy cellphone online. The XIAOMI cell is good as my expectation and the price is amazing as well. Its easy to communication with PDA PLAZA and I think its a very good experience of purchase."
"The product is new, working perfectly, the delivery was not as long as i expected, and the support is really fast to respond. Overall a really good experience. "
"I got my device within the specified time frame. Communication with the seller was courteous and quick. The handset was at least 30% cheaper than other online retail shops.
"
"I ordered Mi 11 Ultra from them with option shipping between 15-25 business days and they shipped exactly on 25th working day. Thanks for that as it saved me some money.
Moreover i requested a sealed pack while ordering and as per my request i received as in sealed condition as i wanted to gift it to my friend on his birthday.
Good Service PDAPlaza . keep it up.
Just one thing there are not much accessories available on your website like chargers(65 W) or wireless ones so i could have ordered with the smaartphone."
A rep from PDA Plaza, lorelie.bouchard, has responded:
“Hi Augustine,
It seems you had a bad day today. We made concessions just for you, and in gratitude, you wrote a dishonest review.
First, we completed your order, and you received your phone without any delays or issues. Funny how you did not include this detail in your review. Here's the Canada Post tracking number: 9336332920628251
Second, you made another order for another phone but asked us to cancel it right before its shipment. We had no problem with this and started to issue you the full refund in parts as per our agreement. We can post the entire email chain of all of our conversations if you'd like.
There is no wrongdoing on our side. There was no need to write a dishonest review; it would not give you any advantages over us.”