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Product & services pricing
4.15/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.47/5
Customer service:
4.38/5
Return/Replacement policy:
4.17/5

5/5

2022-03-10

Speedy

"Everything was smooth, including the phone and shipment. This isn't the first time I buy from them and not the last:)"

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1/5

2022-03-10

Poor service and Shady business

"Very shady business! My brother had ordered a Rog phone from them and placed his order on dec 06 and pda plaza told him he would receive it around Dec end. He did not receive any order even by jan mid and he was told they are not sure if its in stock and kept giving new dates to make us wait. By jan end my brother was tired of this business and cancelles and now he is not being refunded. He is told every week they donot have enough limit to transfer the whole amount. And he has to ask again and again for refund. After many messages he got 800$ refunded in two batches in one month and now he has been asking for remaining 1200$ and has been waiting for over four days for replies. Like this company cannot complete orders, then keeps you hanging and then cannot even refund your amount in one go or even in batches they cannot do it despite your repeatedly asking and emailing? Very very shady!"

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Rep reply posted 2022-03-10
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hello, we do not have any customers who purchased an Asus device on December 06. The order number you included in the details does not exist. Either you have mistaken us for another store, or this is targeted harassment. Please provide correct information or you will be reported to the according to departments. Fake reviews are a violation of the terms of service of all business review sites, including this one.”


3/5

2022-03-10

Good Phone

"The phone is great, exactly what I was looking for and the price was better than a lot of competitors. It took a long time to process the order with no communication from the seller. The payment ended up expiring because the company took more than a month to accept the payment from PayPal. I received an email a few days after the payment expired asking me to reorder the phone. It ended up costing more. I found the experience frustrating and would have purchased from somewhere else to avoid the hassle. Once the order was processed the shipping time was quick."

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5/5

2022-03-09

Best price, Quick Response but a bit longer wait

"Right products with very good prices, Customer service is very responsive, Bought Mi 11 ultra, got it almost in 2-months, I m happy with everything apart from waiting this long, You don’t want to wait that long for a product you are very excited to have!
"

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5/5

2022-03-04

Great Price

"Best price I came across. Had to be very patient but it was worth it in the end."

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4/5

2022-03-02

Great service

"Excellent customer service. They were out of the colour phone I requested, so they gave me a free case.

I'll be back for more:D
"

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5/5

2022-02-28

Very recommend!

"1. Low prices
2. Very informative reps
3. Fast shipping
"

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5/5

2022-02-24

Looking forward to my next purchase

"I was skeptical about getting a smartphone online at first but my experience with PDA Plaza has given me a more positive outlook. Their customer service was very prompt, on point, and professional. A special shoutout to Constatine who helped me from sourcing my phone to final delivery of the product. This is definitely the kind of service that helps retain customers. Looking forward to my next purchase. "

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5/5

2022-02-23

Nice customer reps!

"I'm a picky client that always changes my mind but I'm happy with my experience. If there's any issue with my phone, I will update here.
Also you should check if your phone is compatible in Canada as some only work lte.
"

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4/5

2022-02-21

Was confused but happy now

"I was a bit confused about their shipping times and prices at the start but I received my sony today it's great! Happy with my purchase, although I wish the shipping was a bit more clear.
"

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4/5

2022-02-18

Speedy and pleasant.

"Nice and rapid shipment, plus I got the hard-to-find colour I wanted. Thank you from Arizona!"

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4/5

2022-02-16

Satisfied

"pdaplaza and their client support have exceeded my expectations. okay delivery speed. the sony xperia pro1 is a very good phone. i'll buy it from you again in the future. thank you for your excellent customer service."

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5/5

2022-02-15

OnePlus 10 Pro

"From start to finish, everything was great. From the time I inquired about the phone until it arrived, which was quite quick, I had a lot of questions. And they were all answered
Thank you once again for your excellent service.
"


5/5

2022-02-15

Excellent Selection!

"I have bought from PDA Plaza twice now and both times have been impressed with their professionalism, speed of delivery and above all, diversity of selection in their device offerings. Would gladly recommend to anyone looking for a phone or electronic device, and for offerings outside the mainstream. "

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5/5

2022-02-14

As advertised

"Good experience here ! I was scared at first because I knew nothing of the store and they are only online.
But everything was exactly as indicated on the product pages. They said " ship within 5 to 10 busness days" and for me, on the 10th day they sent my package.
Customer service was really good and quick to respond (by e-mail). They even checked on me to know if I received my order.
As for th product itself it was a nokia smartphone G20 and it was perfect. I have nothing to say about it other that it serves me well for what I use it for. The phone arrived in good condition and everything was in good order :)
"

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