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Product & services pricing
4.08/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.37/5
Customer service:
4.25/5
Return/Replacement policy:
4.20/5

5/5

2022-03-21

Smartphone source

"This is a fantastic store! Excellent communication, reasonable pricing, and prompt delivery:D
"

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5/5

2022-03-17

Excellent communication

"I paid with Interac and originally had some issues with the payment but it was settled quickly with the help of one of their reps. The device arrived in perfect condition and precisely as described, thank you!"

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5/5

2022-03-16

Best prices

"They provided excellent service via email and phone. They are both very approachable and really knowledgeable!"

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4/5

2022-03-14

Love my new watch

"Thank you for providing great customer rep. Even during these supply chains, Purolator is quite speedy. The Huawei watch is great and functional. I will most likely return to get another once I get tired of this one lol"

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5/5

2022-03-14

Great price and phone!

"I purchased a Sony Xperia 1 III and have been using it for a week now. Great price and the phone is in perfect condition. However, it did take longer than expected to ship out."

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5/5

2022-03-10

Great customer service.

"They answered all my questions, they sell legit product, but your phone can be an india version for example. Don't expect same day shipping like amazon, but you can save a little money compare to other seller."

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5/5

2022-03-10

Happy with Purchase

"Ordered a phone not available anywhere in Canada (Xiaomi chinese model) that had a long shipping time (disclosed in purchase). Phone took a few days longer than original estimate but was received quickly once shipped by Plaza. Phone was in new condition when received, got it at a great price."

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5/5

2022-03-10

Speedy

"Everything was smooth, including the phone and shipment. This isn't the first time I buy from them and not the last:)"

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1/5

2022-03-10

Poor service and Shady business

"Very shady business! My brother had ordered a Rog phone from them and placed his order on dec 06 and pda plaza told him he would receive it around Dec end. He did not receive any order even by jan mid and he was told they are not sure if its in stock and kept giving new dates to make us wait. By jan end my brother was tired of this business and cancelles and now he is not being refunded. He is told every week they donot have enough limit to transfer the whole amount. And he has to ask again and again for refund. After many messages he got 800$ refunded in two batches in one month and now he has been asking for remaining 1200$ and has been waiting for over four days for replies. Like this company cannot complete orders, then keeps you hanging and then cannot even refund your amount in one go or even in batches they cannot do it despite your repeatedly asking and emailing? Very very shady!"

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Rep reply posted 2022-03-10
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hello, we do not have any customers who purchased an Asus device on December 06. The order number you included in the details does not exist. Either you have mistaken us for another store, or this is targeted harassment. Please provide correct information or you will be reported to the according to departments. Fake reviews are a violation of the terms of service of all business review sites, including this one.”


3/5

2022-03-10

Good Phone

"The phone is great, exactly what I was looking for and the price was better than a lot of competitors. It took a long time to process the order with no communication from the seller. The payment ended up expiring because the company took more than a month to accept the payment from PayPal. I received an email a few days after the payment expired asking me to reorder the phone. It ended up costing more. I found the experience frustrating and would have purchased from somewhere else to avoid the hassle. Once the order was processed the shipping time was quick."

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5/5

2022-03-09

Best price, Quick Response but a bit longer wait

"Right products with very good prices, Customer service is very responsive, Bought Mi 11 ultra, got it almost in 2-months, I m happy with everything apart from waiting this long, You don’t want to wait that long for a product you are very excited to have!
"

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5/5

2022-03-04

Great Price

"Best price I came across. Had to be very patient but it was worth it in the end."

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4/5

2022-03-02

Great service

"Excellent customer service. They were out of the colour phone I requested, so they gave me a free case.

I'll be back for more:D
"

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5/5

2022-02-28

Very recommend!

"1. Low prices
2. Very informative reps
3. Fast shipping
"

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5/5

2022-02-24

Looking forward to my next purchase

"I was skeptical about getting a smartphone online at first but my experience with PDA Plaza has given me a more positive outlook. Their customer service was very prompt, on point, and professional. A special shoutout to Constatine who helped me from sourcing my phone to final delivery of the product. This is definitely the kind of service that helps retain customers. Looking forward to my next purchase. "

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