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Product & services pricing
4.08/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.37/5
Customer service:
4.25/5
Return/Replacement policy:
4.20/5

4/5

2022-05-18

I got the phone

"The only drawback is that instead of arriving at the address, Canada Post keeps sending me notifications stating that I was not at home. This is completely false since I was looking for the truck all day for many days before deciding to have them drop the parcel at a Canada Post station. It was quite annoying."

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5/5

2022-05-16

Excellent source for Xiaomi and other rare phones in Canada

"When I placed my order, the crew at PDAPlaza was quite attentive. The phone came into my hands at the end of the week; I will definitely buy it again and suggest it to others!"

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5/5

2022-05-11

Huawei P40 Pro Plus

"I bought a Huawei P50 Pro. Excellent customer service and communication. This is the first time I've purchased a phone outright. Amazing experience. PDAPlaza comes recommended."

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4/5

2022-05-09

Had to cancel but still a good experience

"Sadly they said they didn't have the colour I ordered and offered another one, I didn't want another one so I asked to cancel. They refunded me with no issue and were always in email communication with no problem. Good business with you, maybe I order another day."

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4/5

2022-05-06

Samsung S22 Ultra

"Excellent experience. Responses were prompt, and the phone came two days earlier than expected. I'd purchase from them again."

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5/5

2022-05-04

Great service

"The phone arrived in a flash. They didn't have the colour I requested, but I'm satisfied with the substitute. The free complimentary accessories were a wonderful touch."

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5/5

2022-05-03

Simple, quick, and dependable

"The transaction was quick and simple. The only source I could locate trustworthy Xiaomi phones that were available to Canadians. Certainly recommend"

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4/5

2022-05-02

Very quick shipment

"The delivery was delivered 1 day ahead of schedule, which I thought was fantastic, and I am so far satisfied with the S22 ultra I got."

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1/5

2022-04-28

I almost Scammed

"Thanks God I used my PayPal Account to peache Sony xperia pro-i they advertised on there website 1.6180 but nothing lies only after many Emails & calls refunded my money after 2 months please don't deal with PDAplaza you will regret "

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5/5

2022-04-27

Got it in 6 days. Highly recommended.

"6 days after I placed my purchase, it arrived from Montreal. The shipping price was included in the initial amount, as indicated, and I experienced no extra fees. The phone works perfectly. Very glad to have found them. "

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5/5

2022-04-21

Quick answers and delivery...

"Thank you for your prompt service; it arrived today."

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4/5

2022-04-20

Good customer service

"Very nice customer service and rapid problem-solving, and timely shipment. If the website could show the exact shipping time in days, that would be fantastic. Overall good experience!"

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1/5

2022-04-10

These guys are crooks!!!!

"Tried to order a Huawei P50 Pocket phone on February 22, 2022.

After waiting for so long, I decided to cancel. I will admit though that after waiting for my refund I contacted them again because they had a sale on the phone and decided to cancel the cancellation. They said they would refund the difference on the phone, but that never happened, so I decided to cancel the phone again.

After about 10 business days, I see there's no cancellation. They said it would be another few days. Again never happened.

I have been waiting and no refund.

I am going to have to contact my credit card company for the scoop and hopefully they can reverse the charges there because these guys will not refund my money.

This clown named Constantine keeps giving me the runaround about when my refund will happen, but they're just blowing smoke up my ****.

These guys should be out of business with their scams!!

Never again.
"

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Rep reply posted 2022-04-20
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hello, we see that the refund has already been issued. Please note that you asked us on 3 different occasions to cancel and then keep the order which prolonged the process.

Still, the refund was issued within the indicated timeframe we provided the last time you asked for the cancellation.

PayPal requires multiple business days to process the funds back to your bank account, which took some additional days after we refunded you. This was not under our control. If you have any complaints regarding the banking processing times for PayPal, please contact PayPal regarding that. Best regards,”


1/5

2022-04-07

Unkept Promises

"I ordered and paid for a Nokia xr20 Jan 8th 2022 and have yet to receive it. They have now quit replying/making excuses. Last contact was March 25th. I would definitely not recommend this retailer"

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Rep reply posted 2022-04-20
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hello, the refund was issued within the indicated timeframe provided to you after you asked for the cancellation.

It seems you were having trouble getting your funds back from PayPal, not from us.
As noted, we did the refund within the indicated timeframe. After that, the funds went to the same place where they originated.

If you had trouble getting your funds back from PayPal, you had to contact PayPal. We have nothing to do with that.
We did the refund on our side, but we do not control the funding processes of your PayPal account. Best regards,”


4/5

2022-03-23

Redmi Note 11 Pro

"The phone arrived promptly and in perfect condition. The service was excellent."

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