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Product & services pricing
4.08/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.37/5
Customer service:
4.25/5
Return/Replacement policy:
4.20/5

4/5

2021-09-01

Sony Xperia

"One of the few places to reliably get Sony devices in Canada, pre order targets are a bit ambitious but shipping is otherwise fast.
Fast responses from customer service.
Would greatly recommend.
"

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5/5

2021-08-31

Best pricing and excellent customer service!

"Purchased a Galaxy S21 ultra 300$ off retail prices. Highly recommend! "

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5/5

2021-08-26

A Good Canadian tech goods seller

"I've bought two smartphones from PDA Plaza now and have been very satisfied with each purchase. The shipping can take roughly 2-3 weeks or so and you have to be careful that the phone you're buying is the right nationality as they do carry phones made for nationalities outside of North America. Aside from that though, the wide selection of phones they carry with good prices makes it well worth it. Would definitely recommend purchasing from them."

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4/5

2021-08-26

Seamless Experience!

"I was amongst the first few buyers for latest Xperia 1 Mark 3. The entire purchase experience has been pretty seamless. Must recommend"

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5/5

2021-08-23

Great product at wholesale price

"Very happy with my OnePlus 8t i got a week before i had expected it too, had a couple headache onboarding due to how demanding i am of my phone but i cant attribute that to PDA. "

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1/5

2021-08-20

Phone not from Canada from China

"I bought Samsung zfilp and problem with screen and I want to try get warranty at Samsung store and they said this phone from China so I can't get warranty in Canada and I need to contact China Samsung..lol..when I bought this one no one mentioned "this product from China so may not available get warranty in Canada"and I contacted Pda now they didn't take any responsibility. Now this phone they sell $900 and told me if you want to fix it pay $700 and also send it to China..lol who do that fix it??and even they didn't help it just told me contact China Samsung and figure it out my self.. what a customer service???"

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5/5

2021-08-19

Received the iPhone 12 mini as advertised

"PDA plaza delivered the phone a bit late than I expected but it was worth the wait. The agent was kind to change from Canada Post to Purolator so that I can received the phone before the birthday. Thank you, PDA Plaza."

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jxm
5/5

2021-08-19

Good product at a good price

"I bought a Poco F3 on PDA Plaza. The price was good and the delivery was fast enough.

"

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5/5

2021-08-10

Good service

"Aside from the long wait time, which we were warned about at purchase, got the phone as advertised. When I had a question, they answered promptly. "

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5/5

2021-08-10

Clear recommendation!

"Ordered from Germany •Samsung Galaxy Note20 Ultra• on 29. July 2021 (Thursday) on PDAPlaza website.
It was my first purchase from PDAPlaza company. So I was a bit nervous, but everything went smoothly and professional.
Ordering process/Checkout is simple and plain and secure. No need to create an account. No further queries concerning passport etc.
After PayPal payment I got immediately the order confirmation from PDAPlaza. Whole communication was very kindly and swift. (Thank you, Constatine)
Already on next Monday (02. August) FedEx announced shipment with tracking number. Date of shipment was 03.August. And every day I got consecutively several shipment updates.
On Thursday (05. August) item arrived in perfect condition in a sealed box.
Found all as described on their site.
Received the phone very fast - exact one week after placing order!
Amazing. Device is working like a charm. Even German language is available. I am really impressed!
There is nothing to complain about (only the charger I can not use here) - But in sum: Clear recommendation!
"

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4/5

2021-08-03

Worth the money

"I recently bought a OnePlus 9 from PDAPlaza. The process was simple enough and my phone was shipped only a few days late but nothing outrageous. They offered me a better deal than OnePlus did on their website. My only complaint is that the phone is a Chinese model not North American version, therefore I did not get the Qi wireless charging option included. That was disappointing but the phone was still worth it. I'd give them 4 out of 5 stars and would consider using them again."

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1/5

2021-07-31

Don't buy from here!

"I bought an ASUS ROG Phone 3 from these guys many months ago. The product info said 12 GB of RAM but it only came with 8 GB of RAM. Also, the screen broke by itself from the inside. This happened five days after their one-month warranty. I got a hold of ASUS and they wouldn't fix it, for two reasons: first, the phone was made for the China region so they claimed they didn't have the right tools, and second, because the manufacturer warranty was up before I even had the phone. This means PDA Plaza buys cheap Chinese versions of phones, stockpiles them, lies about their specs, and resells them to unknowing customers. After many hours of trying to resolve my broken screen problem, I tried to reverse my credit card payment through my bank. In order for that to happen, I needed to send the phone back to PDA Plaza, but I couldn't because they refused to send me their mailing address. I ended up being forced to keep the now useless phone with no way of getting it fixed or getting my money back. Don't buy from these guys!"

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Rep reply posted 2021-08-12
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hello Daniel,

Your order number is PDA#8146. You ordered an ASUS ROG Phone 3 5G Dual-SIM ZS661KS 8GB/128GB, Black Glare (Global).

We shipped you the model you bought. You never bought 12GB RAM. We can provide you all the proof, you can even check yourself in your order history.

Additionally, the screen was broken by you, thus, Asus refused to do a manufacturer repair. I understand that you are upset about this but there's no wrongdoing from our side. We provided all the help we could.”


5/5

2021-07-27

Customer service

"Item delivery was delayed due to circumstances beyond the sellers control (shortage of parts). I contacted the seller and they immediately followed up my concern and arranged delivery within days. Great response, genuinely concerned and very good customer service."

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1/5

2021-07-27

They will cheat on you, don’t buy!!!!

"The shipped phone mi11 has several screen bad points, it’s 100% for sure not brand new, they might got cheap ones from somewhere but sell as new one. And never refund!!!"

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Rep reply posted 2021-08-13
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hello,

You never made an order from us. Your order number does not exist, and we never received any communication from you or even anyone else with a similar issue. We checked all of our records...

It is already evident that this is a fake review just based on the username alone. It is illegal to write fake reviews, and now you may get undesirable consequences.”


5/5

2021-07-26

Always excellent products and service.

"I am a long time customer of PDA Plaza, I puchased many phones over the years and I can say I am very satisfied with the service this business provides !!! I am happy with the phones and prices ( when bough as DEALS), the cheapest in Canada, delivery is fine, just be patient. Communication with the staff (Alex in particular..) has been prompt and informative. I recently ordered 4 phones from PDA and I will be very happy when they arrive at my door.
Thank you PDA Plaza, good job.
Francois
"