ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.15/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.47/5
Customer service:
4.38/5
Return/Replacement policy:
4.17/5

4/5

2021-07-13

waiting long time (25 working days)

"waited a long time (25 working days) but happy to get a good OEM device, good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-07-01

ROG Phone 5

"What a phenomenal phone. Hanging on this for a looooong time. Thanks for PDA for selling and shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-06-26

Sony Xperia 5 II - fast delivery

"The phone was delivered within the advertized timeframe. Good service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2021-06-22

Z flip is amazing

"I ordered this and waited forever to get it. The site said 15-25 days, so after 25 days I contacted the store. They said it was 25 business days, so I had even LONGER to wait. I think that should have been more clear, but at least they were quick to respond. I ordered May 8th and go the phone June 15th. The phone is awesome and it arrived 2 days after finally being shipped. I would recommend pdaplaza and the zflip to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-17

Long time customer

"Really forgotten how many phones I had brought from PDA Plaza, as always with reasonable price and great customer service. This time I brought the Samsung S21 Ultra 5G,they do not have the color I needed when ordering, so they upgraded me to a better color that is hard to get in Canada with no extra cost. Thank you :) "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-09-17

Gteat service & Great price

"I have been buying phones from PDA Plaza for over 4 years. During that time I have bought 7 phones altogether in total. I have never had any issues whatsoever with them. They are very prompt in replying to your questions or concerns. I challenge anyone who say they can buy the same phone cheaper anywhere else. No one can ever match PDA Plaza's prices. Yes, waiting time is bit longer than I like it to be. But if you want to save considerable amount of money, waiting 3 weeks maximum for a phone is not that bad. I am a loyal customer and will remain loyal as I can't think of anything bad to say about them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-16

Great experience

"I like the fact that I could pay with interac. Their selection of phones is great too. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-14

A great company to deal with

"I Purchased a Mi 11 Lite and they delivered. the customer service dealt with me promptly and were understanding when i kept calling them for news. I got the phone 9 days after ordering. Overall im beyond satisifed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2021-06-12

Good savings, long shipping times.

"To start off, I want to emphasize that PDAPlaza is a legitimate company, as some people are skeptical because of their pricing.
I ordered a OnePlus 9 Pro from them because it was significantly cheaper than on the official OnePlus website (I saved $200-$300 bucks). Before ordering, I did note that long shipping times were a common trend in most reviews, so I set my expectations. I wasn't in a particular rush to buy a phone, so I took a chance to save some money. They initially quoted me 15-25 days to ship, but by the end, it was 71 days. I did get a bit anxious while waiting, but I had been in contact with PDA and they assured me it was coming. They even offered me a refund at one point, which I declined. Overall, I would say the wait was worth the savings. Very happy with my phone. If you need a phone immediately, I recommend other purchasing options, but if you have patience and want to save a few bucks, PDAPlaza is a reasonable choice.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-11

Good services and reliable seller.

"I bought 2 phones from PDA Plaza in the last 12 months. Good sales service.
Ordered an Galaxy Note20 Ultra and a XIAOMI M11 Ultra. They arrived brand new sealed, within the expected timeframe.
I will definitely consider them for my next device purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-07

Sony 1 ii

"Everything was fine ,phone in new condition ,normal delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-06

Happy return customer

"I've been buying phones from PDA Plaza for several years now. Bought my 4th phone here recently and customer service has always been top notch. I keep coming back because of the excellent service and great prices on hot, hard to find phones in Canada. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2021-06-06

I was cheated.

"I bought OnePlus 8 phone , thought it was unlocked phone where in fact the phone was locked to Verizon. Shame. Stay away from this company. They advertise all their phones are unlocked."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Pricing of products and services
Overall customer service

5/5

2021-06-05

Xiaomi Mi 10T Pro Dual SIM 8GB/256GB, Lunar Silver - Factory Unlocked (Global)

"This was the first time I ordered the above smartphone from PDA Plaza. Prior to purchase, I made several calls to enquire about the product to confirm if it really worked seamlessly in Quebec. Upon their agents' helpful and patient advice/assurance, I then decided to confirm the order. Earnestly in expectation, the item arrived 2 days ago. After examining that all the necessary accessories were included, I removed the SIM card from the old device and inserted it into this new device, and successfully transferred all the vital data to it. Since then, I have been using this new phone with no problem, nay, as a matter of fact, it's a lot more superior than the old ones in many features (camera, resolution of screen, battery power ...) Although there was a shipping charge (instead of free shipping like certain big online sales concerns), yet overall it was still a pleasant experience to order from PDA Plaza of Canada not to mention the fact that it would assure me that I can confidently rely on this company t order similar items for future needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2021-06-05

the model looks great and cameras are amazing. This is my first android device so I'm still getting used to it.

"the only disappointment is that the phone doesn't include a charger and a headphone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges