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Product & services pricing
4.08/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.37/5
Customer service:
4.25/5
Return/Replacement policy:
4.20/5

3/5

2021-06-12

Good savings, long shipping times.

"To start off, I want to emphasize that PDAPlaza is a legitimate company, as some people are skeptical because of their pricing.
I ordered a OnePlus 9 Pro from them because it was significantly cheaper than on the official OnePlus website (I saved $200-$300 bucks). Before ordering, I did note that long shipping times were a common trend in most reviews, so I set my expectations. I wasn't in a particular rush to buy a phone, so I took a chance to save some money. They initially quoted me 15-25 days to ship, but by the end, it was 71 days. I did get a bit anxious while waiting, but I had been in contact with PDA and they assured me it was coming. They even offered me a refund at one point, which I declined. Overall, I would say the wait was worth the savings. Very happy with my phone. If you need a phone immediately, I recommend other purchasing options, but if you have patience and want to save a few bucks, PDAPlaza is a reasonable choice.
"

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5/5

2021-06-11

Good services and reliable seller.

"I bought 2 phones from PDA Plaza in the last 12 months. Good sales service.
Ordered an Galaxy Note20 Ultra and a XIAOMI M11 Ultra. They arrived brand new sealed, within the expected timeframe.
I will definitely consider them for my next device purchase.
"

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5/5

2021-06-07

Sony 1 ii

"Everything was fine ,phone in new condition ,normal delivery"

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5/5

2021-06-06

Happy return customer

"I've been buying phones from PDA Plaza for several years now. Bought my 4th phone here recently and customer service has always been top notch. I keep coming back because of the excellent service and great prices on hot, hard to find phones in Canada. "

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2/5

2021-06-06

I was cheated.

"I bought OnePlus 8 phone , thought it was unlocked phone where in fact the phone was locked to Verizon. Shame. Stay away from this company. They advertise all their phones are unlocked."

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5/5

2021-06-05

Xiaomi Mi 10T Pro Dual SIM 8GB/256GB, Lunar Silver - Factory Unlocked (Global)

"This was the first time I ordered the above smartphone from PDA Plaza. Prior to purchase, I made several calls to enquire about the product to confirm if it really worked seamlessly in Quebec. Upon their agents' helpful and patient advice/assurance, I then decided to confirm the order. Earnestly in expectation, the item arrived 2 days ago. After examining that all the necessary accessories were included, I removed the SIM card from the old device and inserted it into this new device, and successfully transferred all the vital data to it. Since then, I have been using this new phone with no problem, nay, as a matter of fact, it's a lot more superior than the old ones in many features (camera, resolution of screen, battery power ...) Although there was a shipping charge (instead of free shipping like certain big online sales concerns), yet overall it was still a pleasant experience to order from PDA Plaza of Canada not to mention the fact that it would assure me that I can confidently rely on this company t order similar items for future needs. "

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4/5

2021-06-05

the model looks great and cameras are amazing. This is my first android device so I'm still getting used to it.

"the only disappointment is that the phone doesn't include a charger and a headphone."

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5/5

2021-06-01

Samsung S21 Ultra 5G

"Awesome experience from ordering to delivery"

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4/5

2021-05-30

So good

"The phone so good ,price is cheap . Last time by again "

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5/5

2021-05-28

Excellent company to deal with

"Amazing products which are hard to find. Upfront with all timelines. My XIAOMI M11 Ultra took a bit of time due to COVID and supplier being overseas but definitely worth the wait. Looking forward to purchasing from PDAPlaza in the future."

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5/5

2021-05-26

Great prices and great service!

"I got my Note 20 ultra for cheap! Delivery was quick and the customer service answered all my emails.


Purolator delivered my package within 1 day so the shipping was speedy.


I'm really happy with how it turned out and I'll be back to this site for more.


Thank you for the service!
"

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1/5

2021-05-25

What good is that when they don't fulfill their order.

"Buy from them if you have the patience to wait for eternity. I ordered a phone from their website a month ago and it was never shipped, it stated on their website saying it will be shipped within 15-25 business days and I am 100% sure that they will delay it due to whatever reason they come up with. I then went to order the same phone from another Canadian website and it's delivered within 6 days(and cheaper). I am still working on a solution with PDA Plaza for a refund which they promised to have done within 7-10 business days, and it's now 12th days and no word, no refund.
DO NOT RECOMMEND and STAY AWAY.
"

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Rep reply posted 2021-05-28
A rep from PDA Plaza, lorelie.bouchard, has responded:

“You purchased on April 08 with a shipping time of 15-25 business days.

The 25th business day deadline is May 13.

You asked for cancellation on May 09, so we refunded you within the indicated timeframe.

There were no wrongdoing nor delays from our side. You are just providing incorrect information.”


5/5

2021-05-19

Would use them again!

"Ordered the OPPO Reno 5G from them. It arrived brand new sealed, within the expected timeframe. Very quick to reply to messages as well. I will definitely consider them for my next device purchase."

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5/5

2021-05-12

Great Customer Service And Price

"Hi, I have buy my first phone from PDA plaza in 2016, another in 2018 and the last in 2021. A few years ago the timeframe was a bit longer than 10-25 days business days but still fine , this year I can say that I received the device in 1 month and 3 days. This is perfectly acceptable to me, when you buy a device with a great rebate then you will get in a months. Also I have written to PDA plaza a few times in a months and always give me fast answer , good support. I recommend it "

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3/5

2021-05-07

Not good

"I bought a Nokia 8.3 but after almost 3 weeks I recieved a Chinese version of that with no English instructions. "

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