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Product & services pricing
3.34/5
Chance of future purchase:
3.09/5
Shipping & packaging:
3.14/5
Customer service:
3.30/5
Return/Replacement policy:
3.28/5

Verified
5/5

2024-06-06

Simple Process

"Ordering process was easy and quick"

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the awesome review! We appreciate your support and feedback. Thank you for choosing Parts Via!”


Verified
4/5

2024-06-05

Control module

"Have not received part yet so far so good "

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for your positive feedback! Please let us know if there is anything we can help you with . Thank you for choosing Parts Via!”


Verified
5/5

2024-06-03

Quickly and good price

"nice and easy good prices"

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the amazing feedback! We're thrilled to hear that you had a great experience with us. Thank you for choosing Parts Via!”


Verified
5/5

2024-05-23

Parts came quickly. Awesome service.

"Parts came quickly. Awesome service.
I will use them anytime I need part.
"

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the wonderful review! We look forward to helping you with any future part needs you may have. Thank you for choosing Parts Via!”


Verified
1/5

2024-05-30

Order canceled

"Order was completed on line, following day was canceled with no reason given."

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Rep reply posted 2024-06-14
A rep from Parts Via, Kimberley, has responded:

“Thank you for your feedback, and we apologize for any inconvenience this has caused. In looking into your order it looks like there was a system error that prevented us from being notified of the cancellation. We strive to provide the best communication with our customers and we apologize we weren't able to meet those standards in this case. ”


Verified
5/5

2024-05-27

Best price I found

"So far so good. I just ordered it yesterday. It was nice knowing that I had an option to pay shipping or not pay shipping and it was $100 cheaper each tank from everywhere else I looked. I’m quite happy with the process so far. You think you can ship somebody with it to install these two tanks for me? I’ll give you 5000 stars. "

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you found the best price with us and are happy with the process so far. Unfortunately, we don't offer installation services, but we're confident you'll find the installation process to be smooth and easy. We appreciate your support and those 5,000 stars are shining bright in our eyes! Thank you for Parts Via!”


Verified
2/5

2024-05-27

No Next Day Delivery

"Made an order on Thursday May 23 and was to have it shipped to one of their dealers for next day delivery since I needed the port right away. Checking with the dealer on Friday afternoon May 24 was told the part would not be delivered until Tues. May 28 or Wed. May 29. Now I have to drive 45 minutes to pick up a part that I could have delivered to the house in two days."

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Rep reply posted 2024-06-14
A rep from Parts Via, Kimberley, has responded:

“Thank you for your feedback and we apologize for any inconvenience this delay may have caused. Our ship to store orders are delivered using our in house fleet trucks and are subject to transfer time frames depending on location of stock. We do strive to provide the best communication with our customers and we apologize that this wasn't accurately communicated at check out. ”


Verified
5/5

2024-05-27

Awesome

"Had what I needed Ata great price"

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the awesome 5-star review! We appreciate your support and look forward to serving you again in the future. Thank you for choosing Parts Via!”


Verified
1/5

2024-05-26

Can’t get an answer on my refund for a returned item.

"I returned an item on 5/15/24 and it’s now 5/26/24 and I get no response on emails I have sent. If this is the way this company does business then I would suggest shopping somewhere else. Not a good experience. "

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“We're sorry about the delay in resolution. It looks like this return was misplaced in the warehouse, and that's what caused the delay. However we're glad that we were able to resolve this for you. Please don't hesitate to reach out if there's anything else we can assist with! Thank you for choosing Parts Via!”


Verified
5/5

2024-05-23

"Product arrived in a timely manner. Only thing that could’ve been better was tracking information "


Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for your feedback! We'll definitely take your comment about tracking information into consideration for future improvements. Enjoy your purchase and thank you for choosing Parts Via!”


Verified
5/5

2024-05-23

Exact OEM part

"It was easy to find the part on the website and it waan exact match to what I needed"


Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for the amazing review! We appreciate your support and look forward to helping you with any future automotive part needs. Thank you for choosing Parts Via!”


Verified
5/5

2024-05-23

Very good experience.

"The part was perfect and having it delivered for free to a local dealer worked great"

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience shopping with us. Thank you for choosing Parts Via!”


Verified
5/5

2024-05-22

Very pleased

"Satisfied with product and delivery was fast. Very pleased with my experience."

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for the fantastic feedback! Our team is always working hard to ensure timely delivery. We appreciate your support! Thank you for choosing Parts Via!”


Verified
5/5

2024-05-22

Trailer hitch

"Item priced very fairly, arrived quickly, and was as described. Easy process, very satisfied, would recommend "

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for sharing your fantastic experience with us! We're glad we could provide you with a seamless ordering process. We truly appreciate your recommendation and look forward to serving you in the future. Thank you for choosing Parts Via!”


Verified
5/5

2024-05-22

Great experience, fast shipping and low price !!

"Positive experience, for sure will use again "

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Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the glowing review! We are thrilled to hear that you had a great experience shopping with us. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Parts Via!”