ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.34/5
Chance of future purchase:
3.09/5
Shipping & packaging:
3.14/5
Customer service:
3.30/5
Return/Replacement policy:
3.28/5

Verified
5/5

2024-05-22

RV end cap

"Looking for a end cap for our rv and our search led us to you. You had the best price so we ordered it on Thursday night and got a call on Monday to pick it up. Just what we needed. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for your amazing feedback! We appreciate your business and are always here to help with your automotive needs. Enjoy your new end cap and thank you for choosing Parts Via!”


Verified
3/5

2024-05-20

Drain Valve

"I order the Drain Valves expecting them to be almost here and now I get an email cancelling the order? When I ordered them why didn't you just indicate then that they were out of stock or what ever."


Rep reply posted 2024-06-21
A rep from Parts Via, Kimberley, has responded:

“I apologize for this error. There are some cases where inventory on the site is off so we were not aware until your order was placed. Communication is of the utmost importance to us and I apologize it wasn't up to par this time. Thank you for taking the time to share your feedback. ”


Verified
5/5

2024-05-17

Great

"Ordering was easy and being able to drop ship was a nice option. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-05-22
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the awesome review! We're thrilled to hear that ordering was a breeze and that you found our drop shipping option convenient. We appreciate your support and hope to continue providing you with excellent service!”


Verified
5/5

2024-05-17

Brandmotion side marker camera

"Everything associated with researching and placing my order was as it should be. Good customer service and web site"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-22
A rep from Parts Via, Kimberley, has responded:

“We're thrilled to hear that you had a great experience with us! Thank you for your kind words and positive feedback. We appreciate your support. Thank you for choosing Parts Via!”


Verified
5/5

2024-05-16

Running board replacement step padd

"Can’t believe how quick i got your replacement pads for my raptor running board,they fit perfectly and you guys rock,thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-05-22
A rep from Parts Via, Kimberley, has responded:

“Thank you for your kind words and for choosing Parts Via. Happy driving!”


Verified
5/5

2024-05-09

New AC

"I recieved my AC overnight. Picked up at local dealer the next day. Thanks"


Rep reply posted 2024-05-22
A rep from Parts Via, Kimberley, has responded:

“Thank you for the fantastic feedback! Our team is always working hard to ensure timely delivery. We appreciate your support! Thank you for choosing Parts Via!”


Verified
5/5

2024-05-09

First time order. Got it next day, free local pick up!

"GTG!
First time order. Got it next day, free local pick up!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-05-22
A rep from Parts Via, Kimberley, has responded:

“Thank you for the amazing 5/5 star review! We are thrilled to hear that you received your order so quickly with our free local pick up option. We appreciate your support and look forward to serving you again in the future! Thanks for choosing Parts Via!”


Verified
5/5

2024-05-04

On time

"Good to order from im happy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-22
A rep from Parts Via, Kimberley, has responded:

“Thank you for your positive feedback! We truly appreciate your support and look forward to serving you again in the future. Thanks for choosing Parts Via!”


Verified
5/5

2024-05-03

Perfect

"Every one i talked to very helpful "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-09
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for your feedback! We are thrilled to hear that our team was able to assist you effectively. It's always our goal to provide top-notch service to our customers. We appreciate your support! Thank you for choosing Parts Via!”


Verified
5/5

2024-05-03

RV transfer switch

"Super fast service, convenient pick up and great price! What more can you ask for in an online parts store! Highly recommend!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for the glowing review! We are thrilled to hear that you had a great experience shopping with us. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Parts Via!”


Verified
5/5

2024-05-03

Saved money

"Ordered drop in bedliner for my truck and had it delivered to a local store. Part costs were cheaper than anywhere else and shipping was free. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for the amazing review! We appreciate your support and look forward to helping you with any future automotive part needs. Thank you for choosing Parts Via!”


Verified
5/5

2024-05-03

Met every expectation!

"I had never heard of PartsVia. I found them because they had the specific engine in stock that I was searching for. I was skeptical. Even looking for any indication that this was a sketchy site.
I had no issues. Engine shipped free to a local RV shop where I could pick it up. It was in fantastic condition.
Well Done PartsVia!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you so much for your amazing review! We're so glad you found what you were looking for on our site, and we appreciate your trust in us. Thank you for choosing PartsVia!”


Verified
5/5

2024-04-24

Excellent

"Easy ordering. Fast shipping. No complaints"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-06-11
A rep from Parts Via, Kimberley, has responded:

“Thank you for the amazing feedback! We appreciate your support and look forward to assisting you again in the future. Thank you for choosing Parts Via!”


Verified
5/5

2024-04-24

Awesome

"Quick, easy and parts came on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-05-09
A rep from Parts Via, Kimberley, has responded:

“We are thrilled to hear that you had such a positive experience with us! We appreciate your business and look forward to serving you again in the future. Thank you for choosing Parts Via!”


Verified
5/5

2024-04-17

Overnight service! Nice!!

"Had it around 10AM. Only issue was shipping label covered directions on how to use the product. Had to peel it off. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-29
A rep from Parts Via, Kimberley, has responded:

“We're thrilled to hear that you had such a positive experience with our overnight service! Thank you for bringing the issue with the shipping label to our attention. We'll make sure to address this moving forward. We appreciate your feedback!”