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Verified
5/5

2005-03-15

"I have a seperate folder in my outlook just for these guys. I do so much business with them. Great pricing(compared to the "other guys") only had to return one item, because I didnt want it. no rma needed just included a copy of the invoice and sent it back the credit was posted the same day recieved. GREAT STORE!! A MUST BUY!!"

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Verified
5/5

2005-03-15

"I purchased a multi-function panel on 02/24/05.
It arrived two days after I placed order on line. The items were well packed and secured. Customer service was excellent and they really make sure that everything is ok and buyer is satisfied. E-mail communication is great and you are informed about shipping promptly. I simply cannot say enough about how well this company treats their customers. Great selection, good prices, and superior shipping.
I will definitely buy from this seller again.
Medina
"

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Ease of ordering online
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
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Overall technical support
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Customer service being knowledgeable
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Verified
5/5

2005-03-11

"Order was sent out that day and was recieved within 2 days (grounds shipping). Was packaged very nicely, and the customer service was one of the best i've had from any online store. Great place for all computer parts you could even dream of. Thanks Performance-pcs.com!
- Jason
"

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Overall quality of the company
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
N/A
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Verified
5/5

2005-03-11

"P-PCs is our source for the latest mods. Best sleeving service ever!. Great customer service. FAST delivery "

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Verified
5/5

2005-03-10

"A very pleasing experience. I received my modded cases and power supplies much faster than I expected! I gave them a complicated and detailed order and they hit it right on the money!

The sleeving job looks fantastic and all of the molex pins are straight. Very personable and friendly staff when you call, in this case they contacted me first!
"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
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Verified
5/5

2005-02-28

"nice job! better than newegg pricing (wow!) and shipping much faster than expected, even using basic service. site has a nice "small business" feel about it, but the ordering process and total experience were great. the ati arctic cooler number 1 fit my 9800 pro 128 card great, had to mod one small area but i already expected that from various reviews. thanks!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-02-28

"I received product and everything works great. you had better price and
better service than
newwegg on this one. Great job. would do businees again.
"

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Verified
5/5

2005-02-15

"I have bought two PSU's from Performance PC's, Inc. I had a problem with one of the PSU's and we were able to solve the problem. This store shows loyalty to their customers. They are experts in sleeving their products. "

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-15

"Well, to date I have spent over $1000 with this company. Let me say how pleased I am to have such a great place to buy all of this PC gear right here in my backyard, in FL.

The selection of products and frequency at which the inventory is updated with new products is excellent. The site desingn is absolutely my faovorite as well. The drop down menus are great for selecting custon options on a stock product, and the best part is the checkout window. It displays the item, quantity, and underneath all the "sub options" you chose. No non-sense, I love it.

Overall, the only site that I would consider to be direct competition to PPC's is frozencpu.com. I hate to bash, but, PPC's ships faster, has competitive pricing, and DOESN'T RIP YOU OFF ON SHIPPING. This is the worst. I hate it when a site nickel-and-dimes you on shipping cost, then you get the product with a shipping label showing the paid shipping cost as far less.

Not the case with PPC's. There is a variety of shipping options available, making things very flexible. I usually just get priority mail and the stuff comes next-day in Florida. This is the cheapest option too. I am glad they leave so many options for shipping, since it really makes a difference in my case.

The quality of the modded products is superb. They use quality parts to for the sleeving, and I have seen some of their case mods, which also look very precise and professionally done. The other good thing is that they have been certified by certain manufacturers to mod the items, which means they can do so while retaining the original warranty. Love it.

Lastly, the owners/operators are always helpful. They are grateful for my business and always answer my emails personally, usually in an hour or less.

Their site blows the competition out of the water for me. Comparitively, my experiences between PPC and Frozen CPU are as different as night and day. I discovered PPC's after having a bad experience with frozen CPU and will probably never go back. they are the best.

Hank/Henry are really helpful
"

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Verified
5/5

2005-02-12

"I bought a cable sleeve kit, NB cooler, molex remover thing, and some fan grills. The pakage arived today, and everything is in great shape. Had a great experiance with them, and would buy from them again."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
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Customer service being knowledgeable
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Customer service being easy to reach
Customer service being trustworthy
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Customer service making decisions on their own
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Web site reliability
Web site being easy to use
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Verified
5/5

2005-02-07

"============Edit==============
I had some problems with the Bulgin switches that Performance-PCs offers. Those of you who read my review know this quite well. The switches are being taken care of, and I urge you, if you are hooking ANYTHING up, and THINK you have it right, JUST ASK FIRST. They are more than willing to help you IF you haven't broken it first. Thank you, Performance-PCs.
"

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-01

"They have outstanding service and quick shipping. When I needed to call to add something to my order, I was immediately talking to a real person and they added what I needed before it shipped. "

Detailed Review Benchmark + -
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
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Making decisions on their own
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Verified
5/5

2005-01-27

"I didn't feel I had a good experience with Performance-PCs with my initial purchase a year ago. I have to say it must have been a one time thing because since then they have been great. Their selection and pricing are fantastic."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Verified
5/5

2005-01-24

"First class service!

I ordered a bunch of spare parts from Performance PC's because of their low prices. Unfortunately two of the 15 fan power adapters I ordered were missing the molex connector that goes around the pins.

I emailed Performance PC's regarding the missing parts, and get a very fast email response, and they sent me replacement connectors, free of charge, no questions asked, and with upgraded shipping!!

Will definitely check back at their site and do business with them again.

Congratulations for first class service Performance PC's!
"

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Verified
5/5

2005-01-20

"I have had nothing but good experiences with Performance PC's. Whenever I have any questions, they always answer the same day, sometimes within the hour. The custom sleeving they do on power supplies looks as perfect as I would ever want it. I recommend this store especially if you want a modded case or power supply without doing the work yourself. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site