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Verified
5/5

2005-04-10

"This place is EXCELLENT! The fastest shipping and quality product to be found! Customer service is second to none. Communication is also swift as the wind!

I inquired about some Lian Li V1000B side panels that other places were trying to charge upwards of $65 each. Not these guys! I received an almost immediate response that the panels would be available shortly and was amazed when I went to the site moments later and there they were! I snatched up 2 on the spot. YOU CANNOT GO WRONG DOING BUSINESS HERE!!! I recommend this etailer highly! I can't say enough. They treat you like a real person
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2005-04-08

"Great place to find computer and mod supplies. I'm very satisfied with their services and will continue to buy from them and update my reviews. Fast service, quality products,low to moderate prices and fast shipping. Thumbs up to Performance PCs!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Being knowledgeable
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Web site being easy to use

Verified
5/5

2005-04-05

"I recieved my package from performance-pcs today and
was surprised to find the custom ATX cable inside.
Thanks for the super fast service and it was exactly
as I had envisioned. Kudos to everyone involved.
"

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Verified
5/5

2005-04-01

"I place my order with Performance PC's on Monday and I received my order in my mailbox Wednseday via US Mail. Wow that was fast!!!! I had never heard of Performance PC's before, but doing a Google search looking for Power Strip Liberators I found the site about halfway down the second page. I read some of the reviews that are linked on the site and they all had good things to say and boy were they right. I found the prices to be better than other sites for the same product and the shipping time was excellent.

This is an excellenct company that I would be happy to purchase from again in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Making decisions on their own
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Resolving problems
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Being trustworthy
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-31

"I items were correct, shipped on time (ups) and no damage. They have a great selection of hard to find items and are great to do business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-03-29

"I purchase online regularly and have always had reservations when ordering from overseas (I live in Australia) with little or no recourse if things go bad. Well I can honestly say that the team at Performance PC's have set the benchmark for how online traders should act. The problems I had placing my order, through my own fault, were sorted immediately and my new drive was received half a world away in less than 5 days!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Being trustworthy
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
Customer service making decisions on their own
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Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-24

"I purchase computer products online quite frequently, and I've gotta tell you - Performance PC's has provided perhaps the best overall experience I've encountered. The folks at Performance PC's are knowledgeable, courteous and flexible, with a keen eye for customer satisfaction. I would HIGHLY recommend them to anyone looking for quality PC performance parts - I know I'll be back!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being knowledgeable
Making decisions on their own
N/A
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-23

"I have made several purchases from this retailer. I have always received my merchandise in an expedient manner and it has always arrived in perfect condition. Their prices are a little high but they are extremely reliable and their cable sleeving services are excellent. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
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Resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-23

" I just got through installing and testing the PC Power And Cooling Turbo-Cool 510 Express (modularized) that I purchased from you folks and picked up today (3/22/2005 - less than 12 hours after order was placed!). Very nice job on the modularization! The black/redTracer sleeving with the black connectors looks great and the inside of my case has never looked so good. My system is as stable as can be, no more spontanious reboots or other power related issues, they are all gone now.
I tested it as follows: (this used to crash my system)
Firefox showing www.7volts.com,
BOINC-ClimatePrediction.net running with graphics window open,
ATI Tool running with graphics window open in the foreground,
5.75GB file transfer from a storage drive to C: (a partition on a RAID1 array).
It didn't even burp. ;) So sweet!

My system is as follows: (in case you're interested)
Koolance PC2-650B case (water cooling: CPU, NB, and Vid)
AMD64 3000+ (not oc'd at test time)
Abit KV8-MAX3
ATI 9800Pro 128MB (oc'd to 420/360)
1GB GeIL GoldenDragon PC3200 RAM (2x512)
4x120GB SeaGate Barracuda 7200.7 SATA hard disks (one RAID1 array and two separates)
cdBurner and the Usual Suspects...

Thank you much for your service. I'll be back. ;)
-Chris
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
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Being trustworthy
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Resolving problems
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
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Customer service being trustworthy
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Customer service making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-23

"I build PCs with care. I always plan ahead as to what I need before construction. Then by chance, I found Performance PC's. I needed a specialized case; & boy, did they had a wealth of options for customization. I looked all around at other websites. Nothing even comes close. Then I browsed for a HSF. Again, options I needed, Performance PC's offered. Like a 92MM fan bracket, or a "Motherboard Backing" for that HSF. My point is, unlike other sellers, Performance PC's THINKS ahead by having a great selection and more importantly, compatible selections to match what you're intend on buying. They truely plan for your so the matter of "Doh, I forgot I needed that!" won't delay the means of your purchase. The real kicker is their staff. A CSR named Hank Baron gave me concise answers to my questions that consisted of more than just: "No." or "I don't think so." His replys were timely, and in short, the "wait" for my items to arrive felt smoother- more relaxing. & now, back to building! Thanks again, Hank!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-21

"I ordered a PC Power & Cooling 510 SLI, a Zalman CPNPS7700-CU, and some cables. They were shipped in a timely fashion which I didn't expect as they had to sleeve all my cables. They also have very quick communication. Nothing but praise for this store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-20

" I received my order #18550 today via UPS. Everything arrived in perfect shape. I just had to let you know that upon inspection of my case and psu, that you sleeved for me, I was immediately impressed with the quality of your work. The sleeveing is of the highest I've ever seen. As good as anything from any manufacturer, even better than some I've seen. Truly professional work. And the swiftness of the order assembly and shipment was second to none. I just can't say enough of your company. Rest assured that I will have no doubts at all of placing any future order thru your site. In fact, I'm looking at some fan and lighting mods as soon as this correspondence is finished. And I will also more than pleased to "spread the word" of performance-pcs to any who would inquire me about my system. Thank you again for being so professional."

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Overall quality of the company
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Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
5/5

2005-03-19

"Great Service! Thanks to Hank Baron for quick
turnaround and assistance. Performance PC's sent
me a FREE cable for my AC Ryan RyanPower2 PSU because the one it came with was incompatible with my mobo. Can't thank em enough!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-17

"always excellent service
fast mail reply
fast shipping
good price

I will buy here again and again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Being trustworthy
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Being knowledgeable
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Overall customer service
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Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-17

"It's only the day after and my order has already arrived. I'm impressed by how fast it was. That's much better than the 3-5 days I expected with the cheapest shipping option. Of course I'm only on the other side of the state... but still, it was boxed and on its way seemingly directly after the order was submitted. I like that. I'm a first time customer leaving with a good impression : )"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use