"I purchased a Nikon SC-29 cord, and I am very happy with the product as well as the service I received from Photoloon. "

"I found the Photoloon site while searching for the Canon Powershot D10 Waterproof Digital Camera. They had the best price hands down. I ordered an extra battery and memory card. I needed the camera in short order because I was leaving the country and they delivered. There was a small problem with the memory card, and Kevin fixed it for me professionally and efficiently!I love my new camera and would do business with Photoloon again.





















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"They are very helpful. There was a little problem with email confirmation but they took care of it right away. Kevin and James, you guys were great! Thank you!"

"I purchased a Nikon D-60 from Photo Loon and I needed it overnite for a shoot the next day. They made sure I received my camera for the job on time.
They were helpful and polite. I am happy with my purchase and happy with the service from Photo Loon.
I'd purchase from them again."

"I was concerned that the camera wouldn't arrive before my vacation and I called Kevin, who double checked and confirmed that the shipping department had automatically upgraded the shipping when they saw the agreed delivery date. He made sure to call me back even after hours to make sure I was aware they had addressed the ship date issue. I also had a very good experience with Bruce in sales in the course of purchasing the camera. He made it very easy and he was very knowledgeable. He also was good about following up when I had questions after the initial call when I bought the camera package. "

"Well, after waiting for the prescribed time I finally got my Sony DSLR-A900, I was a little apprehensive when Photo Loon posted to my credit card account days before shipping the product, but after a call to CS, I gave them the benefit of doubt and waited patiently a few more days and they notified me it was shipped and included a tracking #. In total it took five business days (7/9 – 7/15). Customer Service needs to work on phone etiquette and be polite and helpful at all times no matter how frustrating a customer is and remember buy their very title they are to perform “Customer Service” calmly. All in all I am very pleased with my deal. "

"They met my expectations."

"My order came within 3 business days even with standard shipping. My products were delivered without any errors. The prices were great and I have reccomended them to my friends"

"I placed my order at Photo Loon for a Canon camera. After about I week I called and they told me it wasn't coming from the same location it was coming from California. They said they will send me an email and try to get it to me on time. Two or three days after it was at my door. The merchandise was brand new and I was completely happy with it. The customer service was also excellent."

"I was looking for Sony SAL18250 lens for my Sony DSLR Alpha 350 camera, I compared with at least 6 websites, which claimed that their price was least but I was surprised to see a good difference in price on www.PhotoLoon.com. The same day I ordered the lens & again to my surprise the lens was delivered the next day itself. I was really impressed by their dealing. I would highly recommend others to have a look at this site & buy products at a good price."

"Good price and product availibity. Fast delivery. Everything was as described."

"I am very happy with the Sony Handycam that I ordered and very happy with the quality of the service from Photoloon including the website, email notifications and shipping. My only complaint is the camera case that I received with my order has already broken having only used it a few times. The zipper pulls are so thin that they broke in my fingers when pulling the zipper closed. It was a "free" accessory included with my purchase but it still swayed my buying decision so I hoped for a better quality case. Overall, I am satisfied with the experience and I will shop at Photoloon again but will be leary of any free accessories. "

"Service was great. Camera was shipped on time. Extremely happy with the Canon T1i. Sale rep handle the order well.

Only issue was I ordered a Canon Battery, paid the difference but a off brand battery was substitued.

Thank you!"

"The shipping was quick, took about 1-week. The customer service was good, easy to call and speak to a real person right away. Would order from them again. "

"After a patchy start, they really came through strong in the end. The price was great, but then after ordering it online, for some reason they insist on having you call them to give a verbal confirmation of your order. When I called them, the salesperson did not answer. I left a message, but no one called me back in 2 days. When I called them back again, they said that the order would go out the following day (now a few days later than I'd expected). I didn't get an email confirming shipment had left until 5 business days after I placed the order. This frustrated me because it said that orders shipped in 1-2 days. Frustrated, I sent an email complaining. To my delight, I not only received an apology email but also the camera arrived (brand new, great product) the following morning. PhotoLoon had paid for it to come overnight. So in the end I received my camera 6 days after I ordered it, which was within the free shipping timeframe that was initially estimated. Thus, despite a frustrating couple days, it all worked out well in the end. The camera is fantastic and the price was unbeatable!"