"I spoke with Randy in sales. He took his time to listen to my needs, and made a recommendation that was exactly what I needed, and he put together a package that was excellent. It was shipped promptly and I have been very pleased. Kudos to Randy.
I later spoke with Kyle in customer service. He quickly got to the bottom of my issue, handled it quickly and left me a very happy customer. I plan to return to Photoloon, and recommend them."
"PhotoLoon offered the best price on the web for the Canon I was interested in. I typically will order through websites on my own, but their special offer to get free rush shipping if I called in was such a no-brainer.
Bruce was friendly, professional and answered all my questions easily. When I asked about a separate charger for free battery they were including, he steered me to a better choice that was cheaper and more versatile. Now that's service!"
"My entire experience with Photoloon has been excellent. The website is very easy to navigate. The phones were handled with great expedience. The sales representative, Randy, was well informed, helpful, supportive and very patient while I was making my decisions and discussing all of my options and best value. When I spoke to the Customer Service representative, Thomas, he was extremely helpful in locating my order number and tracking number so I could call Fed Ex and find out where my package was (which came later that day, as promised when I purchased my husband's birthday present). I would never consider going anywhere else for any of my electronic needs. Their prices are extremely competitive, their quality is outstanding and their service at all times has been excellent! Thank you Photoloon for your friendly service and making my purchase uncomplicated, easy on the pocket and completely satisfying."
"I was at first very afraid that this was a scam. I waited on the phone for almost an hour before I talked to someone. When I did talk to someone;however, I was reassured. I got the camera, it came with everything they promised, and it was all brand new. Be aware that they aren't a Nikon authorized dealer, so you won't get the extended warranty, but I'm not worried. Bottom line is they have great prices and deliver. "
"I ordered a Canon DSLR from Photoloon in early spring. I used Photoloon because they were the lowest-priced supposedly reputable company selling the camera kit that I wanted.
First the positive things: the camera came in less than half the time advertised, and the shipping was free. The camera is new, undamaged, and works perfectly.
Now for the negatives. After completing our order online,the camera was not shipped until after a phone call to confirm the order and try to sell us more equipment. The camera came without warranty cards, which leads us to believe that this may be a gray-market camera! The first call to Photoloon resulted in a promise to look for the warranty cards and send them; we never received any. The camera also came without the included free case. Photoloon did take care of this problem, but only after 2 phone calls."
"Very good service, no complaints. Item came at a very low price (Nikon D90) and was delivered fairly quickly. A++"
"I purchased a 18-105 lens for my new Nikon D80 camera. It was the best price on the internet. It shipped quickly via FedEx and arrived in perfect condition. I have used it for several months and pleased. I would definitely purchase from this website again."
"Kevin was very helpful in helping me with his order. Thanks to Photoloon we were able to get our order shipped to us quickly in time for a family reunion. I would defn recommend them to a friend."
"Rating :
Camera 5/5
Shipment time 5/5
Customer service 5/5
I love the camera..its small and HD video is excellent! Got is for atleast $27 cheaper than Amazon.
Photoloon actually called me before shipping the item and also after i received it to ask if the camera i purchased is working fine. Where do you get such an awesome service!!
Was a bit anxious while buying the item(all electronics) but once they called before shipping, my anxiousness went away. I will definitely prefer buying from Photo Loon next time. Infact i already recommended one of my friends to purchase from their site.."
"I purchased a Nikon digital SLR camera from this seller and their customer service was helpful and I received my order earlier than promised. It was the best deal going on from non-scam artists and they included several free accessories. I definately recommend this seller to others. "
"Overall, a very satisfactory on-line shopping experience. After placing an order for a digital camera with accessories on-line, I received a call from a customer service rep explaining that with this particular camera some additional accessories would be very useful - not a hard pitch, but a useful one. I took his advice, and he was spot on. When the package arrived, their was a slight discrepancy between the packing list and what was in the box (an adapter was missing). I called them, and was told that they would ship the missing adapter immediately. Later that same day, I received a call, explaining that with the accessories (filters) shipped, I didn't need the adapter, and he explained to me how to attach the filter to the lens. All this happened within 12 hours of my inquiry, which I thought was commendable service. I wouldn't hesitate to order from Photoloon in the future, or recommend them to a friend."
"Great prices. Big selection. Fast delivery. I am satisfied with whole process- form ordering to receiving my merchandise."
"I ordered a Canon 28-135mm lens from photoloon.com because they had the best price and their ratings here were largely favorable. The lens came as promised in new condition. No complaints!"
"Photoloon was easy to work and followed up with the order via phone the next day to confirm what additional accessories I needed. For a novice purchasing a higher end camera for the first time, I was appreciative that they helped me complete the order in way that I could use the camera upon delivery.
Not to mention that the final purchase was cheaper than any where else I found on the web. It was great to get all of the gear from one convenient location. "
"Quick shipper. Everything went smooth as glass. We would buy from them again."