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Product & services pricing
3.75/5
Chance of future purchase:
4.47/5
Shipping & packaging:
3.57/5
Customer service:
4.25/5
Return/Replacement policy:
3.75/5

Verified
5/5

2020-12-10

Great delivery time.

"I ordered the wrong pillow, talked with an agent who was very very pleasant. My exchange is on its way."

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Verified
4/5

2020-12-10

Great Sleep

"Love them, great night’s sleep!! "

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Verified
5/5

2020-12-10

second purchase

"quick ,efficeint and excellent quality "

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Verified
5/5

2020-12-09

Very happy

"Sleeping better...and cooler"


Verified
5/5

2020-12-09

Great pillows

"We had been looking for pillows for a while and found some we liked while on a trip to Texas. We searched the internet and found these pillows so we decided to try them. These are the best pillows I have ever owned. "

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Verified
5/5

2020-12-09

Just like I remembered!

"I’ve been having a hard time finding a pillow I like. So when I stayed at Choice hotels recently and loved their pillows, I looked online to see if I could find the same pillows. I found them at pillows.com! So when I ordered two, they were exactly the way I remember and I slept so well. Thanks! "

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Verified
5/5

2020-12-09

Fabulous Company!

"I am very pleased with my experience with Pillows.com. They are very attentive, and super helpful. My order arrived faster than I expected and any questions I had, they answered quickly! Will continue to do business with them."

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Verified
5/5

2020-12-09

Expectations were met!

"I recieved the pillows that I ordered and they were exactly what I expected. Good experience. "

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Verified
5/5

2020-12-09

Great Customer Service.

"Fast response. Knowledgeable and kind staff members."

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Verified
5/5

2020-12-09

PIllows

"This is a Christmas parent for my grandson. I already bought 2 for my son and he said are the best pillows ever."

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Verified
1/5

2020-12-08

"I still haven’t received the order. I placed the order on the 16th of November. "

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Rep reply posted 2020-12-09
A rep from Pillows.com, ChelseaPillows, has responded:

“Thank you for reaching out. I believe we needed a physical address to ship your order. I have emailed you from Dana@pillows.com. Please respond to that email so I can get your order fixed ASAP. We are also going to refund you back 20% for this delay.

Best, ”


Verified
5/5

2020-12-08

"Delivered in a timely manner.Great product! "

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Verified
5/5

2020-12-08

Very good pillow

"Good experience timely delivery "

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Verified
5/5

2020-12-08

Very Quick Delivery / Excellent Product

"The title says is all. We are repeat customers for years. Very satisfied. "

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Verified
5/5

2020-12-07

Great pillows!

"While at the Marriott, we fell in love with their pillows. Looked them up at Getthispillow.com and ordered three! They have not disappointed. They fluffed wonderfully and came with an instruction video on fluffing and caring for them. We are so happy with these pillows and highly recommend them."

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