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Product & services pricing
4.43/5
Chance of future purchase:
3.98/5
Shipping & packaging:
3.88/5
Customer service:
3.61/5
Return/Replacement policy:
4.38/5

Verified
5/5

2009-10-30

"Estou escrevendo em português p/ os brasileiros.
Excelente loja... tudo o que eu pedi eu fui atendido(inclusive p/ declarar um valor menor p/ evitar a taxação na receita... hehehe). Demorou uns vinte dias o que é bem normal p/ compras internacionais... enfim, quem tem um ps3 e quer jogos baratos, este é o lugar... abs...
"

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Verified
5/5

2009-10-29

"All i have to say is that play-asia.com is a great store. I ordered tons of different items with them of varying prices. I read a couple of reviews saying that it's a bad store and it's a scam, it's NOT. The fact is that some of the people have not received their items in a long time could be for many other reasons such as a) the country they live in b) thieves at the post office (don't think it doesn't happen) c) it's a small game package and got badly lost in the shipping container because of the retards working there. I generally use the expensive shipping methods because the products i buy are expensive already so why be a cheapo?... when it says the shipment will arrive in 1-2 or 3-4 days then it always did for me (i guess they might be prioritizing the expensive and big orders first).

Overall this is a great store 5 stars!
"

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Verified
4/5

2009-10-28

"A trustworthy site. Great communications from them. Deals with enguiries without delay. Even refund all amount for my lost item.

"

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Verified
5/5

2009-10-27

"I'm ordering from Play-Asia for over 3 years now and I never got disappointed by any of their products or service.

I also love the weekly special offers or other bargains which makes me stop by several times a week.

Keep the good work up! Looking forward to the next bunch of orders. :)
"

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Verified
5/5

2009-10-27

"I bought two games so far at play-asia.

The first one was red faction, and was received in about three weeks, which is quite fair (I'm in France).
The second one was a bit delayed... Four weeks after receiving the shipping confirmation, I began to be a bit worried, and thought I would never receive my game.

I sent an e-mail to the customer support at play-asia, and I received an answer in about an hour ! Although my game was impossible to track (economy air buble enveloppe), and as the game ordered wasn't available anymore, they proposed total refunding !

One day later, I received my so long-awaited game: it was delayed due to the french post sending it to belgium (!!) before getting it back to france, and finally delivering it to me. I notified play-asia that refunding wasn't necesseray anymore.

I will undoubtedly order my future games at play-asia whenever it's possible. The prices are fairly interesting, the games versions are conveniently labeled (PAL, NTSC-U/J, Region free, etc) and the customer support is really efficient.

Five stars play-asia, keep up the good work.
"

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Verified
4/5

2009-10-24

"Gr8 Site to shop for Good reliability..When i did not recieve it first time and my shipment was lost customer responded and immediately reshipped..Good Response..I would Strongly recommend.

They just need to reduce their Delivery time

Ayush(****@****)
"

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Verified
5/5

2009-10-21

"Finally got Uncharted 2 today! Other than the good service and safe packaging the only thing that I would like to be improved is the delivery time. It took 11 days...Considering the fact that I'm in Singapore it should be quicker! :)"

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Verified
5/5

2009-10-19

"Play-Asia, hmmm... i'm very love this online store
i spend a lot hahha... this is very responsible online store and co-operative. they send me again for my some broken stuff, but the bad news it's when play-asia resend the item it's broken again when it reach me.. so sad, and dunno wanna say >_<
can't blame them, may be the item can't survive for a long shipping to my country, i can understand when i see why the item broken, it's too sensitif, very sad here.. but i'm very salute of play-asia responsible, they send me again the item but.. it's all broken, >_< maybe i pick a wrong item to buy haahahah...
i'm very recommended this store to all off u, u can trust them, but.. please if you choose an sensitive item to purchase,delivered it via fed ex or something there..(for me that's expensive way)hahahha..
ok.. keep the good job play-asia
"

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Verified
5/5

2009-10-18

"I ordered A PSP KillZone Game and i am from Palestine and received it on time no delays what so ever and they respond quickly to my questions and and definitely i am going to make business with them again "

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Verified
5/5

2009-10-18

"Only order 3 items from them but i have a really good impression of this online store. They offer free shipping, good discounts and many good items. And Play-asia protect the goods very carefully.
The only thing is that i mainly shop for anime-related items like figures, tapestry or cushion cover but they only sell figures and some minor items.
Also i cant be sure about their figures availability. For example, i have waited for a Clannad figure which will be released in September and hope i will get a free shipping from this store, but when other stores like 1999 or HLJ get it, this store cancel selling the figure. I understand the difficulty they may face in stocking the product, but it still scares me. I dont want to miss a good figure over again.
However, that's just my minor circumstance. Overall Play-asia is a very good place for buying goods online.
"

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Verified
5/5

2009-10-16

"Play-Asia is hands down the best online gamestore in the world. They have all the new games and a great variety of oldies. the prrices are always more than fair, to the point that almost always is cheaper for me to order a newly released game from them, than to buy it from a retailer in my country(Mexico). They constantly have great offers, seriously I can't believe that they sometimes have xbox 360 games for as low as 20 usd. Their customer service is second to none, as whenever I send them an email with a question, it takes them no more than 24 hrs to respond, Once they didnt have the specific version of a game I ordered, so they sent a similar version (a bit more expensive than what I paid for). I truly am amazed that they havent achieved an straught 10 from reviewers, because for me the experience of buying with them has been 100% satisfactory."

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Verified
3/5

2009-10-15

"I trusted this store before, but my last order was shiped with used game instead of new Gears of War 2 Limited edition, they also not willing to help me.

UPDATE:
Not that bad after all. They refund me 20$ out of 49$. But not great.
"

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Verified
4/5

2009-10-05

"1nc again,good service from play asia.
i m satisfied with them,n thakful of them 4 servicing.
"

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Verified
2/5

2009-08-07

"I have been happy with play-asia for more than a year. They ship games between 7 and 9 business. That means you will get games in just 2 weeks. I never had any problems with my transactions with them until now. I never wanted to resort to this because everybody makes mistakes. However, my recent transaction with them is simply something that I cannot let pass.

I ordered 2 games from them amounting to $54.80. They shipped the game on the 3rd of July 2009. It's now the 8th of August and I still haven't received them. What's worse the last email I received from them was canned message. I sent them an email gently pressing my frustration about the problem and what I got was a canned message? I never really thought of writing a negative review because I wanted to give them a chance to make things right. However, disregarding the feelings of a frustrated customer is one of the few things I can't bear.

This disheartens me and scares me to place another order on their site. I respected play-asia, and I want that respect to remain. But I was left with no choice. I will give them another chance if they come up with a sure resolution to my problem. For now, however, I am really disappointed.

UPDATE: After I sent a message and sent this review Play-asia gladly gave me full store credit. Now I will review them again when I receive my new orders. I will let you guys know if there's any improvement.
"

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Verified
5/5

2009-08-06

"order on Sunday night & get it on Thursday morning, good experience."

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