"Excellent Customer Service and product workmanship. Very Happy."
"I ordered the Sager 8790 laptop and they were out but said they should get them in soon. I was leaving to go out of town in 5 days and placed the order anyway with them saying they would do there best to get it to me. They told me that thursday was the best case scenario for a ship date for the laptop and I might have to arrange for them to deliver after i reached my new destination. Much to my surprise it actually shipped on /wednesday and it was delivered early thursday morning. These guys have been nothing but helpful. If you are looking for high end gear and great customer service these guys have my seal of approval. "
"I absolutely LOVE my laptop. The M5:6 truly is the best laptop I've bought from Powernotebooks! The portability of this laptop combined with the speed of service I received will definitely help me accomplish my projects this term. This is the third laptop I've purchase from Powernotebooks and each time I've had an excellent customer experience.
I rave about this place to everybody I can, and I've already persuaded one friend to buy a laptop. I'll no doubt be purchasing my next laptop from them in the future."
"Powernotebooks.com has been extremely helpful. Ron always answers my emails within hours, most of the time within the hour. If you are looking for a company that will stand behind their computers, and will give you more than you ask for, Powernotebooks is for you."
"Talk about top notch service. You won't find better people as knowledgeable, or as friendly and helpful as the folks at Powernotebooks.com. A special thanks goes to Ron Baird. He helped me find the right notebook to suit my needs.
They have excellent products at the absolute best prices on the Internet. The laptop I purchased from Powernotebooks.com can't be touched by any competitor for the price. My order was shipped exactly as specified without a hitch. I should be ready for a new laptop when they reach the 7 GHz range, and when they do I know where I'm getting mine from. No sitting around waiting on rebates, get the best laptops for the best prices at Powernotebooks.com
"
"Very pleased with my laptop. My service rep (Ron Baird) stayed in contact with me from start to finish of the transaction. My laptop was packaged very well and shipment arrived before I really expected. They are on the ball. Great product! Great service! Fast delivery! More bang for your buck! You won't go wrong buying from PowerNotebooks.com
John
Tennessee"
"Ron Baird is great and answer you any question. After the purchase he keeps in contact with you via E-Mail or telephone to see if everithing is goning OK with the laptop. You do not see this in others companies. The web site is friendly user. My NP4380 SUPRA is great. I am very happy with my purchase. This is my second SAGER laptop (the first one was for my son) and I strongly Sager. COntact Ron Blair, he is the best!"
"The employees at PowerNotebooks.com were terrific! They were professional, kind, and very concientious. They kept me updated on each step of my order. I was in contact with them over phone and email, and I was never concerned about my order, because they had all the information ready for me, and would even answer me before I asked. "
"I purchased a PowerPro M5:14 notebook from them and was very pleased with the notebook and the service. I am a long time desktop user and this was my first notebook purchase. Their sales people probably spent close to 3 hours with me explaining features and answering questions before I finally decided on a model. So far the couple of times I have contacted the support staff I have had similar results. So far the only problem I have had with the notebook is the modem driver was old and needed to be updated."
"I've purchased "name brand" computers for the last 15 years but no more. I have NEVER experienced the kind of service provided by Joel. I gave him some tough objections about going with POWERNOTEBOOKS and he was calm and professional.
After placing my order @ 9:00PM Friday I needed to make a change. I sent Joel an email thinking I would hear back Monday. I was very supprised to get a response from him that same evening confirming my changes!!
That is CUSTOMER SERVICE above and beyond the norm."
"When I first read the reviews at this site about PowerNotebooks.com, I couldnt believe them, they were too good to be true. I was first attracted to the site by it's low prices but was skeptical because I didn't know the company at all and I couldn't find any reviews that said anything bad about the site. Well here I am now writing a comment on how good their service and product is. Shipping was faster than expected, they answered all my e-mails promptly, heck, they even called me up while I was making the order to make it easier. There is nothing bad to say about this company.
Honestly."
"I ordered my Laptop the first time on 8-30-04, after that I ended up talking to Ron Baird at least 3 times on the phone and changing my order 5 times and ended up with the NP8790. Each method of contact was handled very profesionally and quickly Ron would talk to me about 20 to 30 minutes and suggest different options for what I was looking for I honestly believe this company cares and awesome customer service. Once They received the check for the order on a Thursday Ron put it immediatly into production. I received my tracking # on the following Tuesday, and received the Laptop on that Friday one week exactly. I have had my computer for about 4 days now and everything has worked on it flawlessly. I will definately be purchasing more products in the future from this company, and recommending them to all of my friends.Thank you Powernotebooks."
"amasing customer service, all the way across the country from me, and yet i never had a problem getting in contact with them. very helpful in making sure you get the most enjoyment out of your purchase. very careful to make sure that you actualy authorize the purchase. their stuff is top of the line, and i'll definately be doing business with them again should i be in the market for a new laptop in the future."
"My C 3:17 arrived timely and works beautifully. Well built, pure quality!!
Also, can't say enough about Powernotebooks staff. Ron Baird was very knowledgable, courteous, and a pleasure.
Don't go for big brand names. Go for the quality. My next laptop will be from Powernotebooks!"
" I'm a pro keyboard player and writer that needed a notebook to handle a good variety of fairly comprehensive audio programs...something light enough to lug around, but with powerful enough cpu and fast enough hard drive to take on whatever I might ask of it...to a reasonable degree...
I did TONS of research. it was down toSony,Toshiba,Sager,Dell...
I finally decided to give PowerNotebooks.com a try...after one or two calls with Ron Baird, I was sold, and we configured my 'book..
I havent been disappointed,I've put my PowerPro M 6:33 through some serious tests and load today with Cubase as well as Ableton Live...AMAZING!!! PS..these guys REALLY CARE, and the 2 year warranty is not too shabby either...take a look at their customer satisfaction results as well....
These guys are the real thing in a jungle of shady computer houses."