"Ron Baird was a tremendous help when I was placing my order for an 8790 Sager laptop. He was quick to reply with any question I had. Ron made my waiting period a pleasant one. We all know that when you order a new power toy, you can’t wait to put it to the test. CJ was also a great help with keeping me updated with the UPS tracking #. Overall the staff at Powernotebooks.com is great. As return customer I will definitely do business with you again. You will be my first recommendation to anyone I encounter looking for an upgrade or new laptop. Ron and CJ thank you for all your help and support. You made it happen….
I have recommended PowerNotebooks.com to three of my friends/Instructor's. Two of them have purchased from PowerNotebooks.com and are extremely satisfied with PowerNotebooks help and professionalism. Not to mention the Sager laptop they purchased. I will always recommend PowerNotebooks.com to everyone that approaches me, asking for advice regarding laptops.
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"Powernotesbooks.com was the first place that I Purchased the first laptop in my life. After months of researching, all I was want is a laptop that runs smoothly without freezing, crashing, or have a lot of errors. Our old HP computer (desktop) runs not very good now because it was purchased in 2001. I needed a new computer in order to be able to have access to computer for Rochester Institute of Technology. (A college that I, Reyes, will be going). I had researched and communicate with some of my friends. I thought DELL would be the computer that I want to purchase. After researching from reviews from DELL owners, and the rating of the DELL, I noticed that DELL is not as GREAT as it is. It caused me to stop and think. I was not sure what to do, but one of my friends researched and found the website that have a wonderful customer service and a powerful laptop. I felt that I want to put good invest toward my new laptop and found out that it is almost to thousands dollars. I had decided to work to reach the goal to purchase the new powerpro M 5:14 SUPRA (my new laptop). I had asked Donald Stratton questions to make sure that I know what I need for my laptop. Donald Stratton was so WONDERFUL in responding emails in few hours later, which was so fast! (Amazing). After purchasing the new laptop, Donald had informed me that the new laptop (PowerPro 5:14 SUPRA) was currently back ordered on the PowerPro M 5:14 that it will not arive until next friday. (It was on Friday) Amazing, I got them a day earlier, which was surprising to me. I didn't check the email on that day because I had a minor headache on this morning that I was in a short nap). BUT!, They had informed me that it was shipped on Thursday morning, that it arrive to my house in many hours later in ONE day. It was a speedy delivery. However, they forgot to add numberic keypad that had shipped it on Friday and arrived to my house on Monday afternoon. All the way the customer serivce was so easy and wondeful. They are fast in responding the emails. The computer is running smoothly very new and BEAUTIFUL! I definely love my baby (Laptop)!
Antemio and Reyes Preciado.
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"Great customer service. My notebook was shipped immediately and I recieved it on time. The folow-up to see if I recieved my notebook and interest to know if I liked my product was an added bonus as well. Great company and I will buy from them again if I ever have to. A+."
"Excellent customer service and excellent products!!!"
"I ordered the Sager NP 5690 Force from Powernotebooks.com to go to college this fall. I got it about two weeks ago and I have absolutely no complaints. The product works flawlessly and I'm completely satisfied with it. Before my order, I e-mailed them asking a few questions. They responded immediately and were happy to help me out. The order and the whole process went through very fast and I recieved my shipment before I even expected to. I will strongly recommend powernotebooks for anyones computer needs. You will not find a more helpful and reliable computer company out there."
"Well first off i would like to say that Ron is awsome. I was such a pest sending emails to see the status of my laptop but he was always happy to help. This was my first internet buying experiance and i will shop with them again. Then thier was Kathy.Part of thier customer service. WOW was she great. I had an issue with my cdrom and she was right on it. If I could give any advise to anyone that is looking to buy. I would say talk to ron and if you get the chance say hello to kathy. Those two will make everything worth wild"
"Outstanding customer service and an outstanding price on my outstanding product. "
"Great products at very competative prices. Excellent customer service as well! I will definately be shopping at powernotebooks.com again, and I have reccomended the company to several friends who are also looking to buy college laptops."
"Excellent fast service on my purchase of a Sager notebook. The notebook performs perfectly with no problems in any area."
"I bought a laptop computer from PowerNotebooks.com and my purchase experience was flawless, well beyond my expectations. That's not why I'm writing, now 18 months later I called customer service with some upgrade questions and Daniel from tech support patiently worked me through my dilema. He went the extra mile.
I'm very pleased with the laptop, and amazed at the quality of customer service this company provides. My next computer purchase will be through PowerNotebooks to be sure."
"I must have looked at a dozen companies before ordering my laptop, it was really this reseller rating site that got me interested in powernotebooks.com initally, although I have to admit I was a bit skeptical because these reviews made this place sound too good to be true. But after dealing with them and recieving my laptop ive seen that these reviews are absolutely accurate.
I got a Sager NP5690 FORCE. It was cheaper then getting the same stuff anywhere else I could find, and alot of the other pc places have questionable customer service which made me shy away from them, but not this place. Everyone I spoke to was professional, knowledgeable, and quick to reply to emails.
I even ordered a floppy drive with my notebook not realizing they include one standard (which other places that sell the same notebook don't btw), and I got a call from Joel shortly after my order went through to ask me if I wanted that drive because it comes with the pc already. I don't think many places would personally review your order and call you to subtract unnesesary items to save you $$$. Imagine dell doing that? ha! They even just sent me a followup email to make sure I got my pc and I'm happy and all.
So yeh, I'd defenetly buy from them again, they lived up to the hype and fully satisfied a very picky consumer (me)."
"I am very pleased to have done business with PowerNotebooks. I bought a laptop that I love to the point of extinction! The best part of buying from them is the exceptionally professional and diligent people that will be there for you if you ever need their support. They were very responsive throughout the whole purchasing process, and that definately put me at ease. To me, support/caring is the #1 most important thing to consider before making a purchase like this one. I would do business with again in a heartbeat! Thanks so much PowerNotebooks! "
"Easily accessible and knowledgeable sales people. Very friendly buying experience, extremely competitive prices."
"Awesome laptop, and super fast delivery! Great customer support as well!"
"This was a very enjoyable experience. The conversation was comfortable and to the point.
I received the Power Pro laptop a day before it was scheduled with no glitches whatsoever. The laptop
was attractive, light, and worked flawlessly out of the box.
I was apprised of the status of the order at regular intervals and felt that I was given all the attention I might have needed.
I will go back to these people for any other purchases I may have to make. I can recommend them.
For the record, the Dothan 2GHz. chip on the laptop is about 50-60% faster on my compute-bound
applications than my 2.8 GHz. P4 desktop."