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Verified
5/5

2004-07-15

"This is the second laptop I've ordered from them (the Sager 8790, the first was a PowerPro IV:14), and I've been very happy with all aspects of the purchase.

The PowerPro has been passed on to my husband, who isn't as into gaming as I am, and doesn't need the speed or graphic card. So far, he's really enjoying it.

The people at powernotebooks.com are always very helpful and quick to respond to questions you have. I really like doing business with them, and recommend them to my friends whenever I can.
"

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Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being knowledgeable
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Being easy to reach
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Overall customer service
Customer service being trustworthy
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Verified
5/5

2004-07-13

"Service with powernotebooks.com was great for me, the order process went well, I received my laptop quickly, and it was in perfect condition (not even one dead pixel!).

I had some questions about linux and they were answered or directed to someone who answered them for me, as a linux user I was very happy by that :)
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2004-07-13

"Exellent price and service, this is the second laptop I've purchased and will continue to do so in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-07-08

"I purchased the C 3:17 (Asus M6800N) and I'm very happy with it. The folks at powernotebooks.com deserve the very good rating they have. They were knowledgable and polite.

I'm extremely picky, but there were a few questions I would have liked a better answer to (i.e. Q: Can you tell me the manufacturer of the drive? I think it's Hitachi or maybe it's Toshiba). ..but again, that's just me being extra picky and I was asking a million questions and Ron did his best to answer them all. I've only had my system for a few days, but so far I'm very satisfied and would recommend this specific notebook and powernotebooks.com to just about anyone. If for some reason this changes, I'll be sure to update this review.
"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2004-07-07

"I was extremely pleased with the service from Powernotebooks.com, my sales rep Ron Baird was very knowledgable and could answer any technical questions I had with ease. I had the computer within just over a week of when I ordered it and there were no complications, and everything was in proper working order just as I had ordered it. I very highly recommend Powernotebooks.com for their superior quality and service at such a low cost, particularly in comparison to most other manufacturers who distribute the same parts under a different brand name.

Once again I stress that if you want a quality laptop at an affordable price with great service and ability to customize, go with Powernotebooks.com
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
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Verified
5/5

2004-07-07

"
I bought a Sager NP5690 FORCE from PowerNotebooks.com . I got detailed responses to my inquires both by E-mail and by phone. I delt with Ron Baird in their sales department. Price was the lowest I found for this machine.Delivery within days of ordering and immediate technical response for my questions re partitioning a 2nd hard drive. Very pleased with this purchase and with this dealer.

Jon Nichols
"

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Verified
5/5

2004-07-05

"Great service and very personable seller in Ron Baird. Helped me out all the way through, as a soldier in Iraq that level of service is very appreciated. So far the computer is well above expectation and the most awesome value/system than anyone could get anywhere. Thank you"

Detailed Review Benchmark + -
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2004-07-05

"Very friendly people to work with. Extreamly Fast getting orders out and working with the client. I was in a real bind to get a laptop on a certian date and they came through when no other company could. Would deal with again no questions asked. A huge asset to any company that is looking to deal with profesionals."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-07-05

"What an awesome experience! I have been watching Sager and Power Notebooks for some time. We have been an exclusive Dell customer up until now but were looking for some fresh air.

We received our completed order just one week from the order date. What a computer! We got a Sager 8790 Supra with:

-17" WSXGA+ ATI Mobility Radeon 9700 w/256MB DDR
-3.4GHz Pentium® 4 HT w/512k 800MHz FSB
-1,024MB PC3200 DDR400 Dual Channel Memory
-Twin 60GB Ultra ATA/100 Hard Drive at 7,200 RPM
-RAID Capable
-Combo 8X DVD/24x10x24 CD-RW
-External USB Floppy Drive
-Built-in Gigabyte 802.11g TURBO Wireless LAN
- Extra Smart Li-ion Battery (8 Cell) Subwoofer
-Windows XP Professional

This thing flat out fly's! I haven't seen a notebook that looks this good AND is this fast. Of the three laptops and four desktops we have, this is the nicest and fastest of them all.

Power Notebooks-A real pleasure to deal with. Ron returns calls and goes all out to make things happen for his clients. Thank you!

Highly recommended!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2004-07-04

"I bought a PowerPro M 5:6. I asked Donald to make sure that it does not have and dead pixles. The laptop arrived and after I installed Windows on it, I saw a small scratch. I found out that it was an internal fracture in the screen. It was small about .2'. But very annoying to keep looking at while using the laptop. I informed Donald and he got me another on right away. Powernotebooks is a great company and I'll do business with it again. It's my second laptop that I bought from it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-07-03

"A friend of mine recommended me to powernotebooks.com and gave them much praise. I was hessitant for two reasons, this was my FIRST online purchase, and I've never heard of powernotebooks.com before. I wanted to get a notebook for college, that could also support my heavy graphics rendering, and designing( I'm an amatur Graphic Artist).

Everything went according to plan, except for a minor delay due to UPS. I made the purchase of a Sager 5690, on a Thursday afternoon, and it came to me wedesday night, 2 weeks later.

Their "Confidential" articals on the site proved to be quite educational. What they lacked in veriety they gained in quality. They sell/make only the best notebook for each type of function(whether it maybe for games/movies or simple word processing), so what ever you buy from them, you know its the best specs/bargain out their so far.

I was assisted by Ron Baird, who answered all my E-mails in a matter of hours. And lemme tell you, I sent ALOT of e-mails. I recived occational updates about my current shipping situation, like when my laptop left sager, and when they recived my payment.

Overall, powernotebooks.com was a very professional reseller and I'm glad my friend recommended me to their site. I will countiue to also recommend powernotebooks.com to my other friends, who are also looking for laptops for college.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
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Overall web site
Web site being easy to use
Web site reliability
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waa
Verified
5/5

2004-06-30

"Outstanding experience! Vendor quickly and promptly answered questions prior to sale. Purchase itself was painless and delivery as promised. Excellent communication throughout. I cannot recommend this vendor highly enough. I purchased several systems in the prior month from other (big name) vendors and PowerNotebooks was by far the "class act". Will definitely purchase from them in the future."

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Verified
5/5

2004-06-29

"My laptop purchase through Powernotebooks.com was a wonderful expierence! I will definetly be purchasing from them again in the future, and I have already pointed potential customers to them.

One great example of why I am so happy with them, I ordered my laptop with overnight shipping. The sales rep Joel noticed that I was close enough to them that ups ground would get to my house in the same amount of time. He changed my shipping to UPS, and saved me over 100 dollars. The laptop showed up the next day after shipping.

A+++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-06-29

"Bought the PowerPro M 5:6 Supra. Had a few problems which required me to totally re-install Windows XP from scratch and re-install all drivers. Normally, this would be agony, but the super responsive Tech Service dept patiently and efficiently worked me through it. Definitely would buy again from this group."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Being knowledgeable
Making decisions on their own
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Verified
5/5

2004-06-28

"I feel obligated to leave my recommendation for Power Notebooks.com, because part of my decision to purchase from this retailer was the outstanding reviews on Reseller Ratings and the BBB online.

I purchased their C:17 PowerPro laptop. I received it this Friday May 21rst. I was very impressed with this laptop! This is the first laptop I’ve owned (I have owned many desktops and also built a few). The gentleman that helped me with my purchase was Ron Baird. He was very knowledgeable, and he impressed me as being honest and sincere. He never pressured me, and I never sensed him getting impatient with all of my questions. I did not make the purchase at first contact (as I was still a bit nervous).

I was very impressed with the amount of correspondence I received after the sale. I was even contacted by the service department with their contact information should I need their assistance.

I have had to utilize their tech support as there is a problem with the laptop battery. Their customer support has also impressed me so far with their quick response times and eagerness to resolve the problem. Their customer support team is as eager to assist as their sales team. I have nothing but kudos for this company.

They have done an excellent job at building my confidence in them for future purchases and referrals.


"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
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Customer service making decisions on their own
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use