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Verified
5/5

2004-06-07

"My wife & I ordered 2 PowerPro notebook computers. After looking around on the internet these seemed the best option for near desktop speed but at less than 6.5lb. Items were shipped very quickly. Email correspondence was very prompt."

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Verified
5/5

2004-06-07

"Great support, very willing to email/discuss options and choices and how to put together a system that best fit my needs. These guys were lots of help leading up to my purchase decision; very very happy with my laptop!"

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Verified
5/5

2004-06-06

"Powernotebooks.com made buying a laptop really easy! The sales advisors are very knowledgeable and helpful. I definitely recommend buying through this company, and I am sure I will buy again. "

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Verified
5/5

2004-06-05

"Great product, great service, fast and friendly sales reps who even email you when you recieved your notebook to see if you like it. My Sager NP5690 is an extremely powerful machine, and the price was unbeatable. A definate recommend for those who want an awesome notebook and personalized service at a great price."

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is consumer focused
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-06-02

"Great service. I would recommend them to anyone. very fast and professional service. I was really surprised at the follow-up e-mail to make sure I was a happy customer. Because I live over seas I did not expect the response time I got from Powernotebooks.com. It was great! I cannot say enough good things about this company and their product."

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Overall quality of the company
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-05-31

"I first looked at powernotebooks because they featured the compal cl56 (or the powerpro 5:6), as do many online vendors.

I chose to buy from them, mainly because they had the lowest price (by far) that I could find.

But they went far beyond simply offering a great product at a rock bottom price.

I was given the option of exactly how my notebook was to be configured. I did not have to waste hundreds of dollars on software that I already had. It truely annoys me how some companies force you to waste money buying the same software multiple times or software you never will use. Powernotebooks offers you the same software you can get anyware else, but they allow you to choose not to buy it.

My customer sercive rep, Ron, answered all of my questions quickly and made sure that my order was completed correctly.

Finally I recieved my order quickly and with no problems at all.

Its for these reasons that the next time I buy any notebook, I will look to powernotebooks first.
"

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-05-31

"Made special requests, and they were fulfilled very quickly. This honestly is a great seller. Communication is top notch (they replied to my emails the same day) and the PowerPro C 3:17 (asus M6N) is beautiful. I recommend these guys over ANY big name computer distributor."

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Verified
5/5

2004-05-29

"I received my computer a day before UPS said it was going to be delivered. So far nothing has dissappointed me. The only slow-down was with the wireless and it was a problem with the router and not the internal card.

I really appreciated the secondary contact by Donald to make sure everything was going all right. Most companies don't even bother with something as simple as that and the only follow up contact they provide is if something is wrong. That really impressed me.
"

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Overall quality of the company
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-05-24

"I bought a PowerPro c3:16, secondhand (6 months old) from one of the techs at PowerproNotebooks.

This computer has recently been discontinued, but had all the specs (performance, weight, build quality, smart card reader etc etc) that I wanted. I emailed their support, got a response within an hour, and talked to a couple of their guys by email, before finding out about a good deal available on this c3:16 (They were selling it as they didn't need one any more - need current models for support purposes).

As a professional developer, I'd spent the last month looking at various companies... From the overpriced brands that will paint the chassis, to the big brands like Dell/IBM etc.

PowerPro seem to be on the sweet spot in cost versus performance. IBMs are nice, but certainly not 3 times as nice. Cheaper or similar priced competitors to PowerPro didn't seem as well made.

This resellerrating site certainly influenced my decision as well.

Anyway, PowerNotebooks certainly pass the "would I buy from them again" test. The computer is great and works well. It turned up on the date advertised, and this was a painless transaction.

Thanks to Joel especially at PowerNotebooks...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
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Verified
5/5

2004-05-19

"Top Notch sellers. These guys know their stuff and deliver a fantastic product at a great price. Ron was my sales rep and he never failed to answer email questions fully in a timely manner. I will be buying from these guys again in the future."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
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Verified
5/5

2004-05-14

"Fantastic sales service and followthrough. Did everything as requested."

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Is committed to quality products and services
Is trustworthy
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Ease of ordering online
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Verified
5/5

2004-05-07

"Great prices, superb customer service. I puchased a Sager NP8890 FORCE through them, and it's an awesome machine. Unfortunately for those of you reading this, I don't believe that Sager is offering this particular model any longer (too bad). As for purchasing from PowerNotebooks.com, I have nothing but praise for them in every aspect (pre-sales, delivery and customer support!)."

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Ease of ordering online
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Verified
5/5

2004-05-06

"Powernotebooks lives up to the ratings they receive. I had great contact with my sales rep. Not pushy at all. I dealt with Ron, and he was very friendly. He even gave me a call because there was a deal on the product I ordered which ended up saving me and powernotebooks a little cash. They also gave a personal call to let me know that the item shipped and when it should be arriving.

Beyond that, my experience was nothing short of great. So many laptops come preinstalled with all sorts of trial versions from 'partner companies' that are trying to sell you something. Not powernotebooks. I am sure that they are probably inundated with requests to do this, but the fact that there is none of this on the computer shows great respect for customers' autonomy. My laptop came installed with Windows XP, the drivers, and 2 or 3 accompaning programs configured to run on the hardware (ex. WinDVD for the DVD player). Very clean, and very fast. The computer came with other software, but it was in a separate bundle so i can install it IF I want to! My father's Sony Vaio came with a 30 day trial of PC Cillin anti-virus. My Sager NP8790 from powernotebooks came with, among other stuff, MacAfee 2004 on a CD, thus giving me respect and the choice to install it if I want to!

Great company, friendly service, and respect visible in their products as well as attitude.
"

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
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Overall quality of ordering process
Ease of ordering online
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Being updated on the exact date the delivery was sent
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Verified
5/5

2004-04-29

"Great place and very affordable! I searched various Sager resellers and this one was the cheapest! I really love my laptop."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-04-28

"Couldn't ask for a better shopping experience. The folks there are really nice, the Sager notebook I bought is a killer piece of hardware, and they even have a linux forum on their website!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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