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Verified
5/5

2004-02-11

"A pleasant shopping experience with PowerNotebooks.com. Great service and no problems with making a cash payment. Very nice to have the option to buy a notebook without an OS, and their Linux forums are very helpful. The C3:16 is a sweet machine."

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Verified
5/5

2004-02-11

"Powernotebooks.com provided fast, professional service, which made the buying decision easy. I will do business with them again."

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Ability to determine if a product was in-stock real time
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Delivering products on-time
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Verified
5/5

2004-02-10

"Ordering process was simple and efficient with great seller follow up. Would have no hesitation ordering from Powernotebooks.com again.

Thanks for your service
"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Being knowledgeable
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Verified
5/5

2004-02-08

"I was, as I am sure most people would be, quite apprehensive about making a large purchase such as a laptop over the internet from a "reseller". I had wanted a new computer for a while, and the recent choice of laptop over desktop was made, so I began my research. After looking at all the "greats" out there, I came upon two companies listed at Reseller Ratings which offered more than I wanted for a lot less than I was willing to spend. Needless to say that wasn't a bad thing. So to my happiness I thouroughly combed over both web pages to make my decision. I was originally going to go with PC Torque. With their slightly better price, and boundless information that they offer about their laptops it seemed a logical choice, until I called them. They were for lack of a better term "rude as hell". This detered me from purchasing from them, making me even more apprehensive about doing an online order. I immediately called Power Notebooks as an alternitive. The representative put me into contact with their head honcho, Doanald Stratton. Mr. Stratton was quite eager to answer all my questions. He was very polite, and quite knowledgable. He explained every answer I seeked in plain english, and also explained the advantages and disadvantages of a notebook compared to a desktop. Our whole conversation lasted about 20 minutes all in all. He answered my questions so well that I ordered my new Sager 8890 on the spot. The whole company was quite courteous, responded to my emails no matter what, (ie 2:00 AM), and was with me in every step of my ordering process.
The only qualm I had was that my shipping was a bit longer than I had expected, but this was due to my Credit Card Company and UPS.
I am now writing this review several months later, and my computer is still going strong. It is sleek, extremely powerful, and the envy of every Tech Guy on my campus. They scoffed at my Sager 8890 being a laptop, but were blown away that it is more powerful than their own desktop, since it benchmarked over 3200 3D Mark. Their desktops scored a high of 1750. This thing was also capable of running a program called Mother Nature, which the Tech Guys could only get running on a MAC. They said it crashed every other PC. So that was enough to verify that I had not invested my money in a grey piece of crap.
I do HIGHLY recommend Power Notebooks, and the Sager line of Laptops. My 8890 2.8Ghz 1 Gig ram laptop is incredible, and I am more than happy with my investment. Powernotebooks was more helpful, most other stores I had been to in person. They definitely know how to keep their customers coming back.
They now have me as a customer. They are worthy of their 10.0 review rating.
"

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Verified
5/5

2004-02-08

"Awesome comapny, awesome computer. I'm confident that if I had any problems they would be taken care of very quickly. A+++++ Company!"

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2004-02-07

"Had emailed this company several times with questions before I ordered my 4780. I got such quick, honest answers so fast. The company boasts Christ as their example and their actions prove it. The 4780 arrived ahead of schedule with no defects and works great. Customer service is great here. Had originally ordered a 4780 from a different company which boasts glossy paint jobs but the unit was defective. Wanted to send it in for repair (right to them) but never heard from them. What was even more bizarre was the name of the motherboard shown on some utilites was "sis648 DEMO BOARD! Hypersonic didn't even my question about that one. This unit is better than that one by far. Even the protective plastic over the lcd and such shows that this 4780 was brand new. The prices at the web site for these units are at the low to end. I got a lot for my money.
And when I am not using the laptop for work I'm playing games. The sound on the 4780 is by far the best sound I have ever heard in a laptop.
Powernotebooks is the real deal.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-07

"First rate service from a first class vendor. Donald really went the extra mile to answer my questions and made sure I received my new laptop as quickly as possible. I will definitely look to PowerNotebooks.com for future laptop purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
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Customer service being easy to reach
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-06

"Purchased a C3:16 Laptop from powernotebooks.com, my sales rep Donald Stratton was very easy to contact and answered my questions promptly (even on the weekend). Aside from the high quality of the laptop, I really like that the you can order it without an OS. Powernotebooks will of course install an OS or two if you want but, I like doing that myself. The message forum on their website is monitored by people with answers and is easy to approach. All in all, my experience with powernotebooks.com was excellent and would purchase from them again.
As far as the C3:16 notebook it is incredible, well built and performs to my expectations.
"

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of checking order status
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Ease of ordering online

Verified
5/5

2004-02-06

"This would be my third P4 laptop system from them.
Their technical support staff are always very friendly, eager to help and best of all, very knowledgeable. They are also very resourceful when asking questions that are out of what most people should expect from an average tech.
My sales representative for this particular order was Donald. He was very helpful with me throughout the entire transaction and has consistantly replied back to my questions in a very timely manner.
This laptop system I've purchased exceeded my overall performance expectations once again. I love the way it looks and the LCD is perfect without flaws. Machine is very snappy and installation was a breeze. Well, everything works great in short.
I recommend their systems over any other major manufacturer. I'm surprised they aren't as well known as they should be. I happily advertise their products to my clients all the time.
"

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Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-05

"...................................................................................................."

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Is easy to do business with
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Verified
5/5

2004-02-05

"Great company providing great computers AND service. My new notebook runs rings around the brand new (Dell) desktops purchased by one of the companies I work for. It's nice to call a company and not have to wade thru a voice mail que, and be able to ask for someone by first name only. AWESOME MACHINES! How many of the big companies can ship out a computer w/ 3.2GHZ P4 w/800MHZ FSB, 1GB of 400MHZ ram, integrated 802.11g AND bluetooth? Oh yeah - and in a laptop? The owner of the company, Donald has emailed me several times to check on my satisfaction with my new system. Needless to say, not only will I not hesitate to purchase more hardware from him, but I will recommend him to anyone looking for a computer system. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-01-31

"Over the last five years or so I've ordered a ton of stuff online from vendors of all sorts. Nothing, however, has impressed me more than the professionalism and graciousness shown by PowerNotebooks, and specifically, Don Stratton.

Coming to them after reading one glowing testamonial after another here, and then deciding to go ahead and order a C3:16, the experience couldn't have been more gratifying. Don returned every call and email promptly, configured the machine as ordered and shipped it out promptly. The C3:16 itself is extremely quick and responsive (I still can't believe how quickly it boots Windows XP compared to my aging desktop Athalon Thunderbird 800), and its display, in crispness of detail, is stunning, In fact, I find that after a couple of hours of working on notebook, returning to my 19" Hitachi monitor (no slouch on its own terms) can be painful. Speaking of Hitachi, I also ordered the 7.200 RPM 60GB drive for the C3:16, and it flies. My only regret is that I didn't go ahead and order 1 GB of RAM instead of the 512MB right from the outset.

Don & Company: Thanks!
"

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Is easy to do business with
Is consumer focused
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Is trustworthy
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time

Verified
5/5

2004-01-29

"I'm a hardcore gamer and I've had my NP5660-C Notebook for about a year now and have had no problems at all. PowerNotebooks.com is a friendly organization willing to help you find the notebook that suites you best. They have a very quick response to emails about questions on anything that you may have on their notebooks. As for the notebook that I purchased, games are extremly fast and look good at high resolutions. Even the newest games run very well. I highly recommend getting a notebook through them if you want a lan machine or if you want the fastest notebook available at a very good price. Thank You PowerNotebooks.com, I will do business with you again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-01-28

"The best internet service and support. All questions and changes made without problems and the people on the phones were extremly helpfull.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-27

"My recent purchase from Powernotebooks.com could not have been better. I have been using, building and buying computers since 1990 and rarely have I had such a positive experience with any vendor. Every person that I spoke to on the phone was courteous and cheerful, and had good answers to all of my questions. The owner, Donald Stratton, has developed a well run, and well organized business model that make other computer vendors pale in comparison.

One feature I especially like is that Powernotebooks.com accepts payment in the form of wire transfer. If you use this form of payment you save $100.00 off of the purchase price. Frankly, I would have used wire transfer anyway, without that incentive, simply because it's easy and efficient. My laptop was configured and shipped within 36 hours of payment. I have been using my new Sager 8890 laptop for a week and it runs like a dream.

If you are interested in purchasing from Powernotebooks.com I would encourage you to drop by their website and read their forums. It's a good way to get a feel for the repoire between the company and it's customers. And yes, the owner participates there, too. Personally, I will be a repeat customer.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use