"Purchased a Sager NP6110. Everything was A+ service. Great communication, fast shipping. Couldn't of asked for more.
Would definitely buy from again!"
"I ordered a MSI GT 780DXR from powernotebooks.com. The buying experience was fine, they did not try to upsell me into anything that I did not already want, in fact, being able to customize my computer by adding the bluray player and 16 gb of ram was something that most resellers do not offer. Shipping was 5 days, and my anxiety level waiting for it was through the roof, but I havent really had any problems... few minor scratches but I couldnt care less about cosmetics. One thing I will say is DO NOT BUY AN MSI for 1. the rebate (THE MSI REBATE IS A SCAM... I SHIPPED ALL OF THE PAPER WORK AND IT GOT DECLINED... I CALLED THEM UP AND THEY SAID JUST EMAIL THE INVOICE AND THEY WILL PUSH IT THROUGH, AND THEY DECLINED IT AGAIN... not pnb.com's fault, MSI service is just horrible. Further more, the last 5 times I called msi, i was prompted to just leave a voicemail (which they wont respond to). Please research MSI's crappy service before purchasing and dont count on their rebate). 2. Dont bother emailing MSI, they gave an automatic email back with no follow up after promising a response within 2 days... one of the contact phone numbers was some residential number... MSI has great computers, but horrible employees, but I DO RECOMMEND POWER NOTEBOOKS.COM FOR LAPTOP PURCHASES {update}-> Jane from MSI x221, was fantastic, after calling her once, she managed to review my paperwork and approve the rebate...(after 2 months of waiting and calling) Finally someone at MSI who does their job, Thank you PNB and Jane!!!"
"Never thought I'd get this far! 24 year old male from California, after losing my job and just about everything due to alcoholism I went to rehab. Got out and decided to pursue a fresh start. I was broke, but I had a tax return (Thank god). I decided to enroll in college courses and I would need a laptop since I was taking tech classes. Decided to spend my whole tax return on a Sager laptop, and I've seriously never looked back. No longer do I drink alcohol under street lights like a stray cat, no longer do I hang out with people who just want to take advantage of me and talk trash about me behind my back. I'm now residing back at my parents beautiful house, attending one of the best and most beautiful Universities surrounded by the smartest people in the world and best of all, I have the BEST LAPTOP PC!!. Powernotebooks really came to the rescue!!!!! I was SO CLOSE to buying into those "Other" companies such as Dell..... what a rip off!!!!! They are crazy. My laptop BLASTS away the competitors!!!! I can run a million of the most taxing applications at once buttery smooth, I play all the latest games at 100 fps on Ultra High Settings and I have the perfect tool that won't let me down ANYTIME SOON when I'm taking harder engineering courses in the future. This baby can handle anything! I'm not kidding, my life so much better now. I seriously have to worry about much people envy me. I made this a bit personal, and a lot of you are wondering what alcoholism has to do with a laptop review, well, nothing and everything depending on how you look at it lol. Hopes this helps... PEACE from Palo Alto, CA!"
"My experience with PowerNotebooks has been amazing. I am writing this review from my new laptop that works wonderfully. The customer service is great. I got my laptop ahead of schedule. Do any digging for reviews of PowerNotebooks and you will see they're all positive. What really won me over was Donald answering questions on different laptop forums. This company really does care about its customers; something that is hard to find in a lot of other places. "
"PowerNotebooks did everything it said it would, when it said it would do it!
Staff was knowledgeable, helped me determine what options I wanted, and as I already said - did everything they said they would do.
What more can you ask from a vendor?"
"Extremely efficient customer service. Prompt replies to queries, and punctual delivery of products. Im very pleased to have made a purchase from them"
"The people were very helpful in assisting me in chooseing the best components for the computer I wanted.
It is very adequate for my engineering work and games, and did not cost me a bundle."
"This is a great notebook. Very fast and price is decent. sales rep is awesome and he is very knowledgeable in computer tech."
"Hello hello!,
My name is ET3 Silva with MCM Crew Dominant (NAVY) just recently stationed out of Bahrain. I want to say that my experience with the good people at PowerNotebooks was the absolute most outstanding customer server I have ever had with a computer company. Period.
I had a very strict time schedule that I needed to meet for my new laptop since I was deploying soon. Every company I had called turned me away stating that it would be impossible to meet my demand. In all honesty I wasn't upset because I knew a custom laptop wasn't easy to get out quickly, especially since I wanted an Alienware.
So I stumbled upon PowerNotebooks in a forum where someone had mentioned them off hand. I called them after hours expecting to leave a message but then Donald Stratton had picked up. Even after closing hours he was willing to answer all my questions. Not only that but he led me to a new manufacturer called Sager that I never heard of. Not only was Sager better but cheaper.
I got a more powerful notebook than the Alienware while saving at least 800 bucks. I was damn impressed. So I put in my order and had really tried to impress upon him I couldn't get my laptop any later than the date I mentioned. He told me he would get it done or die trying but he did warn I may cut it close so I was a little nervous.
Low and behold he got it to me five days before I needed it by! Every company I called (Alienware, Ibuypower, and FalconNorthwest) told me it was impossible to get it to me and he did it with days to spare. Not only was that impressive while my order was being processed I had received two e-mails informing me of how I could get discounts on the laptop I had already purchased. So even after making my order they were willing to cut me a military discount and a shipping discount.
I was too busy to unfortunately get back to them in time to follow through on the discount but they already saved me close to a grand so these guys deserve keeping their end of the profit anyway.
Donald was a great guy and was even willing to talk shop with me for a little while about new tech coming out. Speaking of which, Ivy Bridge was on the verge of coming out but not out yet by the time I made my order. Icing on the cake? My laptop arrived with Ivy Bridge without me even having to ask. Awesome.
I was willing to put down some heavy cash for all these companies and nobody was willing to help. I'm never going anywhere now except PowerNotebook.
I know I sound like a spokesperson or something but I was so incredibly impressed that I wanted to write them a great review in spite of my busy schedule. Its hard to find great companies in todays day and age and these guys are one of greatest.
- ET3 Silva"
"There are very few companies that I've had to deal with that were actually a genuine pleasure to work with; people that I'd not only gladly do business with again, but wouldn't mind considering friends. PowerNotebooks.com is one such company. Their representatives are courteous, kind, polite, honest, and every other positive adjective that suggests excellence. I've never had a better time buying computers.
When I originally contacted PowerNotebooks, I was using text to ask for both advice on what kind of upgrades to get, and for a discount. Instead of letting the relationship remain text only, PowerNotebooks.com opted to try and build a personal relationship by requesting I call them- which turns out to have been an excellent decision, as I found out! And instead of telling me to get components that would make them more money while giving me little benefit, Donald at PowerNotebooks.com was honest in his assessment of my selections and recommended I get components that better suited my needs, even if it meant less profit for them. And, he not only beat the best price I'd found elsewhere, but threw in a free upgrade on top! All of this was handled quickly and efficiently- far faster and with far more courtesy and understanding than I've found at Dell or HP. And when I had questions after the sale, PowerNotebooks.com's staff were exceptional: they responded quickly, with excellent detail.
I've never been happier with a company than I am with PowerNotebooks.com: I'm recommending them to everyone who will listen!"
"Service at PowerNotebooks was exceptional! Customer service was very knowledgeable and assisted me in ensuring that my options would provide the functionality I required. Donald was very easy to talk to. He was very upfront with me about what features would or would not work best for me. The prices at PowerNotbooks were far lower than other places I had searched, too. I recommend most highly!"
"I love my laptop. It seems solidly built and runs great. The best thing about PowerNotebooks.com is the customer service. I love that when you call a real person answers and everyone I dealt with was friendly and did their best to accommodate my needs. Also, they treated me as a person not just a number. I will definitely recommend PowerNotebooks to all my friends and will buy from this company again when the need arises. "
"Purchased a Sager NP9150 when the amd 7970m. It was available for preorder and i was given an eta of end of may. Arrived on may 22nd.
Good prices, very good customer service and very fast shipping from powernotebooks. Will definitely buy from again, very good reps kept me up to date constantly as to what was going on, and they were able to get the product to me earlier then every other reseller i read about on the forums"
"I am very pleased with their advices, knowledge, useful informations and friedly customer care advisors, on-time communication! Excelent store, great prices, fast shipping!
Thanks a lot powernotebooks.com"
"I have ordered from PowerNotebooks several times and have been very impressed with their service as well as their ability to quickly process my order. Thanks PowerNotebooks!"