"I have been a customer of PowerNotebooks.com for approximately 4 years now and every time I have had a great experience with the staff, especially Donald Stratton. If you are willing to sacrifice a longer computer delivery time with much more competitive pricing, high quality laptops that suit your requirements, and great customer service then this is the company for you!
Customer service is very personalized and the staff worked with me on every order I purchased. "
"Great service, Great prices, great products. Shipping is quick as well. Nothing bad to say!"
"Buying from PowerNotebooks.com has been a very pleasant experience. Friendly and very competent staff. I am extremely pleased with the notebook I ordered."
"Awesome customer service. All of my questions were answered promptly and my item arrived on time and in perfect condition. "
"efficient, best service and quality products"
"I recently graduated and landed a marketing and design gig in another city, so I was looking for a higher end laptop that could handle rendering and Adobe CS5 products like a champ without the dismal gaming and computational performance of comparably priced Macbooks.
After scouring the net, I ended up ordering an unbranded Sager laptop from Powernotebooks - the guy who walked me through the process, Donald, was very friendly and helpful. He's a rare breed of businessman - one who actually focuses on creating value for both parties rather than on making sales figures at all costs. Even helped me pick out a MUCH deal than the one I originally chose - something you'll NEVER see a Best Buy employee do. Or something anyone else does for that matter - this isn't the first high-end laptop I've purchased over the internet, and none of the stores I've bought from in the past gave even the slightest indication that they cared about my satisfaction in addition to their own bottom line.
Prices aren't very low, but that's to be expected - they sell custom high-end laptops, not cheapo Dells at the local Wal-Mart. Out of all the higher-end resellers and laptop builders I've browsed through, their prices are probably some of the most competitive I've ever seen. They DEFINITELY do NOT try to nickel-and-dime you like some of the other places online. That's just damned remarkable and demonstrates their exemplary character.
Shipping was quite fast for such a large and heavy item.
Would definitely buy from them again. Companies with consumer-oriented approaches to business are a rare find these days. What a gem."
"This is a wonderful company to work with. The sales rep Donald was very professional and knew the product well (even went as far as to follow-up with me and answer every question in my rather lengthy email to ensure I was satisfied with my PC). The product purchased runs great and meets all of my expectations. Definitely recommend PowerNotebooks for any serious gamer or anyone who's just looking for a well built PC. "
"I'm pretty picky about how I buy things, especially when it comes to something like a custom gaming laptop. I did some extensive research and the only conclusion I came to was to buy one from powernotebooks.com. They have a great selection of different laptops and offer just about every customization detail you can think of. I've had my Alienware m17x for about a week or so and I absolutely love it. I chose to order it from powernotebooks as opposed to Dell's website because they offered more features such as ram and hard drive upgrades that were better than what Dell had in my opinion. After saying all that its really not the reason I'm satisfied with them. The real reason is because of customer service. The girl I talked to on the phone a few times was super nice. I feel like if I have or had any issues at all I wouldn't hesitate to call because I know they would do their best to help me any way they could.
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"Awesome company. My brother recommended them because I was looking for a fast, sturdy, multipurpose laptop (but was particularly good for gaming). Plus I really liked his laptop, which he had bought from them, but his was a Sager model. I ended up getting one of the Powerpro laptops. They definitely go above and beyond service-wise. They call you up to ensure that all your shipping information and whatnot is correct and that you don't have any further questions or anything before they begin working on your laptop. I spoke to Donald, who emailed me through the whole process as well. They've got reasonable costs, and FAST shipping. I didn't expect to get my laptop in a week. I'll definitely purchase from them again."
"I recently purchased a Sager NP9170 from PowerNotebooks.com. I had a couple questions prior to purchasing that were responded to promptly and clearly allowing me to make the purchasing decision with confidence in what I was getting. Ordering was quick and easy. The laptop shipping packaging kept the laptop safe and secure in transit so it arrived in perfect condition. The time to configure the laptop and ship was clearly communicated. No surprises through the whole process. I will certainly look at powernotebooks.com for future purchases. "
"Excellent customer service and the laptop is totally perfect for me. The laptop is built excellent and is super fast, no problems!
A++ to powernotebooks.com"
"They sell awesome laptops with an awesome service! The staff is qualified, available and competent. You have the control on every step of the process (I ordered the MSI GT783R, they received the money, then I changed my mind for the MSI GT783... There was absolutely no problem!). It was a real pleasure to deal with PowerNotebooks.com, everything was fast and easy.
To top it all, prices are really competitive.
This is the website to use if you want to buy a laptop!"
"Great company to order from. Very honest! Very responsive. Was a joy working with them. Appreciated the double checking of the card being used for our church service."
"I love my new computer!!! It is awesome. I can't stay away from it. It is fast and I thought the price was reasonable. :D I will be buying all my computer needs from power notebooks from now on."
"Amazing. Great Product for a great price! Shipping took a wee bit longer than expected but That was because of their overload of orders. I'll let them off the hook this time ;)"