"I found PowerNotebooks by chance while waiting endlessly (4 weeks) for my gaming laptop to be built by another firm. Based on their reviews here on ResellerRatings, I cancelled my other order and took the leap. Other than a few hiccups on my part, which PowerNotebooks was very gracious in dealing with, I received my computer in no time - they actually built it before I completed the order (3 days), strangely enough.
Now I have access to the Power Cosmic in which to take over the Universe! Or at least play my favorite MMORPG with no lag or BSoD crashes in all its HD glory. :)"
"I wanted to buy a high-end machine which i can use for development and gaming. I needed a machine so that i can run multiple OS and high-end graphics savy games. After researching on different forums, someone recommended me PowerNotebook. Earlier, I was like its not that popular. But then i googled a bit, read some reviews and then made a decision to go for it.
I contacted powernotebook and told them my requirements. They helped me configure a machine suitable for my needs according to my budget. I received the machine with in 2 weeks and after using it extensively, I can tell that it was one my best decision i have ever made.
One thing i would like to mention that their customer support is amazing. I had couple of questions regarding my laptop, I emailed them and they replied me back promptly.
I am very much satisfied with PowerNotebooks"
"I have purchased several notebooks from PowerNotebooks.com over the past 10 years. I am an aerospace engineer who needs a portable workstation with some heavy lifting capacity for FEA, and numerical analysis/simulation. I have consistently been very happy with the hardware I've purchased and the service I receive from the good folks at PowerNotebooks. I appreciate the fact that they sell multiple brands and can give unbiased recommendations. I intend to keep using this vendor, and I highly recommend them!"
"Simply the best .. excellent customer service ... I am very happy to have bought the notebook.. :)"
"Feb. 24, 2012
Hi Everyone - This review is long over due. I live in New York City. I am disabled and am confined mostly to my bed. My laptop computer is vital to me. And I really mean that - vital for both my physical and mental well being. I need it for shopping, food, information, communications with my doctors and hospitals, family and friends, record keeping, legal matters, finances and connecting to the outside world. The laptop I had been using for 8 years served me very well but it was old, slow and just wearing out. So it was time for a new one. Being on a fixed budget I knew I wanted to find the best for the least. I started with a Google search of 'the world's best laptop computer'. The results were many web pages claiming their products to be the best. I spent days going through them. Reading everything. While doing this I discovered a category of retailers that sold custom built laptops. Where you could choose many of the features of your machine. And I mean many! I made a list of these retailers and started. Page by page, reading everything, all the specs, prices and fine print. I learned something that I don't think many people know. No matter what the name is on the outside of your computer there are only a handful of companies that actually make the guts (components) of our computers. Most of them are names we don't hear often, if at all. My searching brought me to one company that specialized in these custom built machines, had a large selection of computers that could be customized with many different options. From simple basic to cutting edge screaming power laptops. The company is PowerNoteBooks and for selection of makes, types, options and price along with a very easy to use web page design this company is excellent. When I called the company to ask a few questions I was quickly transferred to a sales person, Don, who answered my questions as if I was an old friend. Taking the time to explain some things very clearly and thoroughly. I did not make a purchase with that phone call. I was still 'shopping'. A day or two later I had another question, which I felt was important however with hind-sight now I realize was trivial but I wanted everything to be perfect. My limited mobility, tight funds - I was anxious. I emailed Don my question and within one hour I received a very pleasant response answering my question. A day later I was ready to make my purchase from them. I called the company, asked to be transferred to Don and told him I was ready to place my order. Now get this folks, Don asked me if it would be OK if he asked me a few questions about my laptop decisions and how I would be using this laptop. I told him of my disability and that I would be using this laptop in bed. He asked questions, I answered and we spoke about my choices for the components that I wanted to go into my new laptop. It quickly became clear to me that this sales person was not trying to sell me a laptop for his commission but a laptop that was right for me. As we went through the components I wanted he would ask a question or two about it and then confirm my choice as a good one or suggest a different choice and explain why. Now, here's an example of how great this company is: on more than one option choice Don did not suggest a higher priced component but rather a lower priced one and he explained why. The company is, once again, POWERNOTEBOOKS. And it is an example by spirit, word and honesty to be a GREAT AMERICAN COMPANY. They can be found at .. After a year of use my laptop has worked flawlessly. And a promise I made to myself to write a review about this A+ American company has been kept. Good Bye - God Bless. "
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I bought my laptop from powernotebooks.com and specifically after speaking with Donald Straton (Thank you Donald for everything). After customizing it with faster RAM and Intel 510 SSD, I had the order placed and it was shipped. I realized after that I do enjoy eye popping colors so I wanted the 90% Gamut screen and read that Intel may be reliable but not as fast. I contacted Donald and he was more than understanding, helping me decide on the SSD also. He asked UPS to return to sender, while in transit, and replaced the screen and installed Patriot wildfire 120GB sata 3 NAND w/ sandforce SSD.
I received my laptop a few days ago and it runs BF3 and other games without a single hitch and laptop is super fast at boot up and performing any task.
I just wanted to say that the keyboard is amazing and has no problems at ALL. The speakers are AMAZING... The audio levels I keep at 25% and even that is really really loud. The screen is so beautiful, i was playing SWTOR with my buddy and he was just drooling over how beautiful the screen and colors looked. I used to use headsets while gaming or even watching any movies but I do not need any headset anymore.
The one touch buttons are really nice to use and that star in the middle of the screen is not a bother at all, on a 17 inch screen!
Touch pad is the best I ever had, very responsive and not a heavy touch required and is well built.
Amazing build, amazing service and a great buying experience of a superb laptop!
"
"Professional and caring. I am a repeat customer over 5 years, and the laptops I have purchased are good quality. When I did have a hardware issue, they were responsive to the situation."
"Found them through their activity on various hardware forums, where they showed considerable hardware knowledge. Signature lead to their site.
Got interested in their "powerpro" own trademark, hence the price - as it was an international order, wrote quite a few emails, to each of which fast, accurate and detailed answers were received. Finally ordered the item, which was shipped fast. The packing was top-notch (3 boxes inside each other), the power pro computer is highly satisfying and really great for its price!
PowerNotebooks higly recommended.
Special thanks to Donald Stratton."
"Donald and his merry crew were by far the most pleasurable people to work with when I asked questions about their company, products, etc. They very helpful, treated with respect, and did their best to make the consumer experience feel personal. The products they sell are elite items for the best prices you can find. They were fast at making my gaming laptop, but were sure to make sure it came in only the best condition. It got to my residence within two days of me receiving my shipping notice in the email. I would not choose another seller over PowerNotebooks.com ever again after having the delight of using their services.
Internet Points and Thanks Go Out to Donald and His Crew!
Josh"
"Great service and product. Needed a custom built laptop the next day for my business and they were able to deliver. That is a pretty tall order. This is my third laptop with them and I will likely buy more from them in the future. Highly recommended."
"Powernotebooks sell excellent products. Their customer service staff is very friendly, their technical staff knows what they are talking about when it comes to notebooks that they sell and if the order goes wrong, they make it right. You can't beat their customer service - and that's REALLY important when buying a notebook. (desktop if you aren't happy, you just change a part that you don't like however, notebook is a all in one device.)"
"I received my PowerPro Notebook computer yesterday and so far I'm extremely pleased with it. It looks great, very solidly constructed and its incredibly fast. (Core i7, 16GB Ram, NVidia 1.5GB video card, 120GB SSD + 750GB 7200 RPM) I was able to get advanced features for a very reasonable price. Also, the staff at PowerNotebooks.com were extremely helpful: They answered my questions in a timely manner, built and shipped on schedule, and were always friendly and a pleasure to work with. I will be recommending this company to others."
"Awesome times 10! I ordered my notebook without RAID enabled because I couldn't decide if I wanted it, and I was planning to use a student edition of Windows 7 Ultimate that I already had. Once I made the decision, the notebook had already shipped (very quick turnaround from order to build to ship). Once it arrived, I ended up calling them on a Saturday and they helped me out even though they were closed. (Who in America still answers the phone when they are closed?) They walked me through a bios update and installation of drivers in order to rebuild the whole thing the way I wanted it. Awesome, awesome, awesome! Would highly recommend! Purchase was for an MSI GT780DX-406 and the machine is great!"
"Great organization! I bought my second gaming laptop through them in January of 2012. Competitive pricing, for sure, but what was really outstanding is their customer service. Any questions or requests I had were responded to promptly. Item arrived just as requested in perfect condition."
"Donald, and the rest of the staff at PowerNotebooks.com are Grade A, Top Notch, people. They always answer the phone with a smile and you always hang up with a smile!!! No matter what your wish list is, Donald and his teammates will take care of it. I recommend Donald and PowerNotebooks.com to everyone!!!
Completely Satisfied,
Ed "