"Very pleased with the level of service received. They were very professional and I will deal with them again. Good price, good value. "
"I was a little hesitant buying from an online company, but seeing all the reviews here I figured it has to be all good. So I called in to purchase a sager 5720 and spoke to Ron for a bit to make sure this was the right laptop choice for me. After speaking for a few minutes (he's very knowledgeable BTW), I went ahead and ordered a 5720 (also great). Had a bit of trouble with my bank card making the purchase, but that was on my end. The nice lady (sorry forgot the name) with powernotebooks was very helpful and understanding and we resolved the issue very quickly. Had my laptop in about a week, probably would have had it a couple days sooner but had a couple of upgrades done. It was very nicely and securely packed. And the best thing(after making my purchase and receiving it in a timely manner with no issues at all) is the fact that Ron from powernotebooks sent an email to check in and make sure that everything was received and running. Great service all around, and I of course like many others here will make further future purchases from this great company."
"I've had a very positive experience with powernotebooks. I bought a great laptop at a great price. They also have a pretty good website, it is easy to navigate(that you can filter the laptops by screen size/processor/brand). There are high quality pictures of every laptop they sell so you know exactly what you're getting.
They also provided a ton of customization options for each laptop model they sell.
The part where they really shine is their customer service.
There was a problem with one of the specifications regarding my laptop. Their customer support was quick in contacting me over the phone and resolved my problem so well that I couldn't complain even if I tried.
To the bottom poster that gave them a "very dissatisfied": rest assured that powernotebooks.com does not own resellerratings :)
Faulty laptops do happen, and sometimes lightning strikes twice. Powernotebooks gets shipped the same laptops that many of the "brandnames" use. You should definitely contact powernotebooks.com, I'm sure they'll be able to correct your problems."
"Everything with this seller, from initial inquiries to final purchase have been top notch. A rare company in this day and age, that cares more about the customer and choosing the right product(s) for them, than to make a quick sale. Service has been excellent and from other's ratings I've read the warranty service is just as exemplary. Fantastic experience and one I would definitely recommend to anyone needing a laptop."
"My purchasing experience was very pleasant. Ron Baird was very friendly and enthusiastic about answering my questions. He was very technically adept and well versed in the heritage of the vendor I was considering (Sager). The fact that PowerNotebooks.com runs their own forums and that their employees participate in those forums is very reassuring. I used those forums as a resource to aid in my purchasing decision."
"Big Kudos to Powernotebooks.
I have ordered three notebooks from them and have been extemely happy everytime, this goes from the easy of ordering, service, shipping and the product. Great job guys.. keep it up."
"Great seller. I am happy with my new Sager notebook that I've just bought from Powernotebook.com"
"Purchased a PowerPro A:412 from PowerNotebooks for my son and have been overjoyed with the product and the service provided by PowerNotebooks. Extremely knowledgeable of their product, listened to my needs and steered me towards the notebook that best fit my needs. Could not be happier with them and especially Donald Stratton. Will purchase any future Notebooks from them. "
"The most frustrating thing about the computer industry today is that companies like Powernotebooks.com are few and far between. In fact good luck finding a better reseller! This is the kind of service your grandparents told you about. I've tried and I've tried to think of one negative thing about my experience with them and I can't. Answer me this. When was the last time a computer salesman went out of his way to make sure you didn't spend more than you needed to? When was the last time a computer salesman advised you NOT to go for a higher processor speed that wasn't worth the extra cash? 45 minutes on the phone to Donald Stratton of Powernotebooks.com and my head was spinning with good advice. These people KNOW laptops and best of all, they know how to make you happy. I can't see myself ever buying a notebook from any other company - anything less would be "roughing it". If you've read the other 1000 comments and are still not convinced, then what can I say! THE BEST. "
"I have now had a couple of weeks to run my new PowerPro 15:4 (ASUS build-on Z70Va) notebook through its paces, and I have to say... it's sweet! The company did an excellent job getting it ready, and gave me good advice in helping me choose this particular model. It does just about everything I hoped for, and I can add further capabilities down the road, such as a clip-on video camera. I loaded all of the software that I use regularly with no problems whatsoever, and works perfectly with several wireless networks I deal with. The matte screen is sharp and clear, and having used it in the office a few times, I am glad I went that route instead of getting the glossy screen. I would highly recommend the company, which went the extra mile to try to ensure I'd be satisfied with the purchase beforehand."
"This was the best online experience that I've ever had. I purchase about 250K/yr online as a IT professional and this was by far the most refined process that I've encountered. I was in need of a very high powered notebook to run SQL 2000/2005, VS2005, VS2003 and a ton of other apps. Ron set me up and answered all my questions. I ordered it on a Monday and received it on Friday for my weekend of installations. Thanks a million!!!
David Revell
Director of IT
Test America Inc."
"I've purchased two computers from Powernotebooks.com over the last three years. I've only owned these two computers (non-server devices) over the same period. I'd originally heard of powernotebooks from a friend who'd moved away to school. She gave the company a shining recommendation, and I thought I'd give them a try.
I'm really glad I did.
Donald Stratton and the crew at Powernotebooks are obsessed with high-quality service. A problem occurred with my first laptop; a fan stopped running and something went crispy on the mainboard with the DMA controller. After diagnosing the problem and fighting the Sager Tech support people, I called PowerNotebooks.
Mr. Stratton personally took interest in the case and eventually got the machine repaired. After this experience, I recommended the company to my employer as a source of laptops. They bought another dozen or so and have had the same level of service that I did...
Many reviewers I'd read about PowerNotebooks on ResellerRatings.com mention their high-end service and quick response times. I normally don't like to repeat what others have said, however in this case it's important.
PowerNotebooks.com will be the place where I purchase laptops and notebooks for the forseeable future. Their hardware is top-notch, their prices are wonderful, and their personnel are astonishingly committed to your satisfaction.
Give them a try - you won't regret it!"
"Great experience buying my 5720! Ron really helped me by taking the order while I was waiting for a refund to my credit card for another laptop I had returned. The notebook was build and ready to ship once I got the refund, so I was able to get the notebook sent overnight. Their trust shaved 3-4 days from the process! Looking forward to buying my next Sager from PowerNotebooks!"
"PowerNotebooks.com provided me with some very helpful information when I decided to purchase a new laptop. The have displayed excellent customer service. I would recommend them to other friends that are looking to purchase pc equipment."
"Great experience dealing with this company. I had heard good things of them from various notebook forums and they were all correct. You feel you are dealing with a friend.
Order process exceeded my expectations and the product delivered was prompt and in perfect condition.
I will definitely purchase from them in the future."