"I've had this hood for 11 years and it's fantastic. I recently shorted out the circuit board while cleaning. (My fault didn't turn off the breaker) contacted customer service and their response was quick and amazing. I'm planning on purchasing another on of the Proline hoods for an upcoming kitchen remodel.
Great product and service. "

"The hood works wonderfully and I love that the parts are dishwasher safe! I love how beautiful it is and how nicely it **** out the fumes when I cook! Definitely recommend it. Customer Service was very helpful and quick to respond. Order number 15813. "

"The control panel on my Proline Range Hood started acting up and needed to be replaced. I was able to reach ProLine on line and by email and Brittany was able to get it sorted and ship the replacement panel to me pronto. I really appreciate her efforts. Cheers. "

"We love our range hood and where dismayed when one of the lights went out. We had trouble finding a replacement until we went to the source at ProLine. I did as they asked and opened a ticket and within a day we had a personal response and service rep talking to us. The process was so simple and easy. New lights at a better than Amazon price and sent out within 48 hours. Very very happy and glad to see they stand behind their customers. No joke - this is how it is supposed to be."

""I called for replacement bulbs for my range hood. Their support and prompt response has been excellent.""

"We have a five year old unit and the off/on switch and light switch ceased working. My email explaining my dilemma was responded to within an hour of sending it to ProLine Range Hoods. Brittney requested a photograph of the hood panel which I furnished and by the following afternoon received a response that they had the part and it was ready for shipment. I'm fairly handy and installation directions are to accompany the part. We are looking forward to having the range hood back operating. When it is working even the lowest setting vents smoke, steam and odors from the kitchen efficiently."

"Proline expedited an issue I was having with a blower motor I'm very pleased with customer service....and I love my Pro S island 54..."

"I remodeled several years ago and chose to go with a ProLine ProSW.42 hood for its great looks, performance and superior lighting. Recently the touch pad failed and I turned to ProLine support to get it fixed. Brittney responded to my email promptly and requested additional info. to ensure that I would get the correct parts for my units problem. Brittney has the parts on the way and I look forward to having my hood up and running shortly. Excellent, hassle free responsive customer service. Thanks Brittney"

"Wow!! this ProLine Exhaust/Range Hood (Model ProSW.42) is excellent. We've had it above our Gas grill in our Summer Kitchen for over 4 years and it continues to perform and look just like it did when we bought it. It is both very powerful and yet - also very quiet - it keeps the smoke away from the area where we are cooking. The Stainless Steel finish looks just like the day we had it installed. The product is Great and the Customer Service is too! We would not hesitate to do business with this company again and would recommend them to anyone who is looking for a top-quality range hood."

"We have had our Proline Hood since 2014 and it was the best investment I have made! Great construction and functionality plus it looks great! I would strongly recommend Proline Hoods to anyone in the market. "

"Excellent quality range hood."

"We replaced an old hood (probably original to our house) with this one and it's been great. Moves plenty of air and it's easy to keep clean.

We did need to replace one of the bulbs after about 18 months, but Breanna at ProLine customer service helped us with that.

I would recommend washing cleaning the stainless filters by hand once in a while (6-12 months) as for us, the dishwasher didn't get everything out. However, we cook a lot, so YMMV."

"The hood works great. 900CFM is very powerful. It cleared the air and odor, efficiently. The grease trap works as designed. But be careful cleaning it, because the edges are very sharp. Use thick gloves and you should be ok.

Customer service is very responsive. They understood my request and help me with my inquiry."

"We have been very happy with the performance of our range hood. Never had a problem for 9 years! We recently started having an intermittent problem with it and the support has been excellent! After so many years they even offered to send the parts for free because of a promotion they were having.

Very satisfied!!

Ruben & Lili"

"We purchased a ProLine Range hood for our kitchen remodel and couldn't be happier. It looks beautiful, is very functional and was easy to install. It's also easy to clean. I would strongly recommend their range hoods."