"I had this for two years highly recommended!"
"Great customer service just really nice people to deal with they have treated me the same when I bought it and now for parts to repair it great company "
"We stepped up to purchasing a ProLine range hood and are so happy that we did. The performance and aesthetics are top notch!!!!!"
"I purchased our island range hood in 2014. When we originally received the unit there was an issue with the connections. ProLine paid for the return postage and also knocked some $$$ off of the purchase price as well. They ensured that I was a happy customer. Six years have passed and our range hood worked with no problems until the circuit board went out. Even though the range was out of warranty they sent me a replacement at no charge. Our range hood was not only a purchase, but it was an investment and it clearly was an upgrade for our kitchen. I am satisfied with the product and extremely happy with the customer service that ProLine has provided.
Barry R"
"I purchased this hood to revamp my outdoor bar and grill area , after doing my research, I found this ProLine range hood, which had two powerful fans that could handle the smoke and fume of a very large hot grill efficiently , and it took care of it for sure..multiple speeds and quiet and no more smoke. It also looks very elegant , one of my favorite features is that it is angled upwards on the front, so since I am 6ft tall when I am cooking , there is room for me to look at the food closely without fear of hitting my head on anything..very clever design well thoughout. Great lights as well. And best of all fantastic service and people to work with. I would highly recommend this company and product. "
"I purchased my ProLine hood back in 2017, and was recently in need of a minor repair. I was thoroughly impressed with how quickly they were able to provide a solution. Not to mention they're probably all working remote, with this Covid-19 situation. My first call to customer service, was answered by a live person within 1 minute...and they've since resolved my issue within 24 hours. I will always pay extra for good customer service. It's a guarantee that when I do need to buy a new hood fan, I'll be contacting ProLine for my purchase!"
"Proline was exceptionally responsive to my request for parts. In less than an hour they responded with questions to clarify what I needed and had them ready to ship out in less than 24 hours from my first contact. Very good and I highly recommend them."
"Great customer service, they were really quick in answering back to my questions and for what I needed.
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"Was easy to order parts for our hood through a chat session online. Needed to replace LED controller and lights. "
"Very good service. Good price. "
"great hood ! Looks great and get the heat out fast. Also plenty of lights and the heat lamps are a great bonus"
"I bought a ProLine range hood a number of years ago that is well past warranty, I had trouble with the lights but never chased it down while on warranty. I finally have gotten around to looking at the problem, contacted ProLine for parts I was perfectly willing to pay for and they provided them free of charge, that's what I call service!"
"Have had our fan five years and is a very efficient fan for price, however, was disappointed that the puck lights quit working. Contacted ProLine and they are sending replacement parts which I hope will solve our problem."
"In 2012 we ordered a Proline range hood for our new lake home. It has operated wonderfully for the last eight years. When it came time to purchase a hood for our outdoor kitchen addition there was no concern about ordering a Proline range hood for the project. The stainless hood looks amazing with the grill and works fantastic!! The hood is easy to install and use, customer service was very helpful and it shipped as expected. Pricing was comparable to other manufactures we shopped. We have recommended your company to our daughter who is currently building a home."
"Awesome products, been serving us great for over 10 years with nearly no problems. Their support and service has been excellent."