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Verified
5/5

2020-04-18

Quality professional product with professional service

"I have over twenty-five years experience working every position in a busy kitchen from dishwasher to executive chef. One thing I learned over the years: great quality pays for itself over time. Five years ago, when it came time to build a new kitchen in our home, we chose a Proline wall mount from their Commercial Quality line. This is a well-engineered unit with plenty of power and a clean design.

We have had events with up to 50 people in our home, cooking while entertaining, and have been very happy with the performance of this hood. With multiple fan levels it can be powerful enough for the task at hand and quiet enough to allow conversation.

One more thing to consider: service. When we experienced a problem with our lights, Proline responded immediately. Great product and from a company with great people.
"

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Verified
5/5

2020-04-20

Would buy another

"Installed my proline hood 4 years ago and it has worked well and have gotten many compliments on it. Recently I started having issues with the fan speed and I called in to order the parts expecting to pay top $$ and was pleased to know parts are reasonable. Service has been good and expect a long service life out of this."

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Verified
5/5

2020-04-20

Fast response

"I had an issue with my range hood display. The response was very fast and effective."

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Verified
5/5

2020-04-17

Great hood

"This hood does a wonderful job of exhausting the fumes and collecting the oils. We cook a lot of Chinese food and the oils can really fly. Easy cleaning. I just put everything in the dishwasher and then easily put back in service. Customer service has been great. I had a problem with the LED driver and they sent me out a new redesigned one. It has worked great now for the last year. Thanks Proline"

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Verified
5/5

2020-04-16

Great Service!

"We purchased a house with a ProLine Range Hood already installed, and I instantly fell in love with the design! When one of the lights went out, I was initially discouraged at not being able to find it in a local store. However, the exceptional customer service and ease of working with ProLine made up for this! All I had to do was email in pictures and a ticket was created with exactly what I needed. So easy!"

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Verified
5/5

2020-04-16

Well Made and Quiet

"We have had a Proline 54 Range hood since 2015 and very happy. It is well built and nice looking and superb at removing smoke/steam. It is not noisey either. The lights over the range are wonderfully bright......We get tons of compliments on how great it looks. The stainless is spotless all these years later. We are very happy. The company is great to work with and good customer service. Is a very large purchase but worth every penny"

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Verified
5/5

2020-04-14

Steve’s replacement LED lights

"Riley; At Proline was very nice, and helpful. And very efficient at helping me find what I needed for my range hood. BTW We’re very impressed with the movement of air from the Hood."

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Verified
5/5

2020-04-13

Flawless 10 years!

"After 10 years of quiet and powerful performance, one of my blowers needed replacement bearings. The company is sending a whole new blower instead. We can't ask for any better service and performance. We flip houses for a living and will use Proline there as well. I highly recommend Proline products. "

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Verified
5/5

2020-04-10

Great all around

"I have had my Proline hood since 2014. It’s a great product. Contacted customer service recently for a replacement part and their service was exceptional. Thumbs up! "

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Verified
5/5

2020-04-10

Purchased house had defective range hood

" We bought a house from recent widow who explained that the lights in the range hood had stopped working and the installer had been unable to find the needed repair part. I worked my way through college as a mechanic and spent my pre-farming years as a maintenance supervisor and plant engineer. I’ve always tried to fix before replacing, and that’s where we are now with this range hood.
Rather than tracking down the last person to work on this appliance, I started investigating why the lights didn’t work. I found a number of inter connected electronic circuit boards connected to an electronic switch panel. I’m not an electronics expert, so I contacted the manufacturer, Proline Range Hoods, and they have been kind enough to guide me through where and what to look for problems with my lighting issue. I think we’re on the way to a perfectly working range hood!
"

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Verified
5/5

2020-04-10

Great service! Great product!

"I bought a Proline 36 in hood for my BBQ a few years back. I have called them twice for service and parts and both times it was so easy and they were so helpful. "

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Verified
5/5

2020-04-10

Sleek design

"I love the look of my range hood. Fits in perfectly with my kitchen and very understated."

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Verified
5/5

2020-04-10

Great Range Hood

"When we re-did our kitchen we wanted a high quality and attractive range hood, with efficient lights and fan. We have been very happy with our ProLine range hood, which has been in place for 5 years and still looks great."


Verified
5/5

2020-04-09

Outstanding Product & Award Winning Customer Service!

"I've had the 30" Professional Under Cabinet Hood since May 2017. Outstanding product and quality throughout! Well crafted design and precision construction!! I've contacted Customer Service on occasion and each time the service has been AWARD WINNING! Polite, caring, knowledgeable, responsive, enthusiastic, always willing to please! Totally customer focused! Five Star Service!
"

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Verified
5/5

2018-09-08

Always Helpful

"The range hood I purchased from ProLine has been nothing but wonderful. It is sleek and impressive with a very strong draw. I love the glass frame around it and it sits nicely around my kitchen island. Thanks for the really great response to my request for lighting replacement. I really appreciate your help."

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