ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-02-03

Son's Computer for Engineering Major

"Excellent experience getting the help I needed to make a decision to buy from Pudget Systems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-01

Excellent workstations, excellent service

"I've purchased Puget Systems workstations for work, and now for home. Their builds are bullet proof, and their service is outstanding."


Verified
5/5

2023-01-26

consultation

"Jeff was very helpful in configuring my order"


Verified
5/5

2023-01-26

Go ahead, make my day

"CS guy was very knowledgeable and professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-01-19

On target!

"Jeff was extremely helpful in helping me to understand the best system for our needs."


Verified
5/5

2023-01-10

Very Convenent

"Receiving quotes to the ordering process is the most fluid experience I have ever dealt with by buying a computer from Puget than any other computer company out there."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-12-19

A new system for Photoshop!

"A true pleasure to deal with! I saved a quote last evening, and Geno emailed me this morning asking if I had any questions. I called him and chatted for a while, he answered my questions and explained some things to me. My older system is about 8 years old and has been upgraded as much as it can be, but I recently ordered a 100MP camera and I was afraid my old system would really struggle with the huge files the 100MP camera produces so I ordered a new custom made computer today from Puget and am super excited about it. Can't wait til it arrives! Thanks Geno & Puget Systems!"


Verified
5/5

2022-12-15

Nathan was Great!

"Nathan helped with my technical questions and made sure all my choices meshed together seamlessly & efficiently. Been a fan of your website for many years as to its technical articles and policy of helping people with technical issues without expecting a monetary gain. I have built a handful of workstations in my life and some incorporated some of your technical ideas. I am now 70 and expect this will be my last build. I decided to reward you with the build in appreciation for your altruistic business philosophy."


Verified
5/5

2022-12-06

Great Experience

"Easy to configure and order, Puget makes buying a computer customized for CAD a pleasant experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-12-06

I’m lost without Puget Systems

"As my fourth machine purchase through Puget Systems, and after decades of struggling with various computers—both from assembling myself to other manufacturers—Puget Systems has become my favorite workstation vendor ever. I look forward to great workstations as the backbone of my business from Puget Systems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-12-05

HIGHLY Endorsed for Pro DAW Build

"Very patient sales guy (Nathan Hall). Amazing build quality. Even the front office staff and the dude who wheeled this monster out to my car were so nice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-04

Reliable

"My 4th server/workstation from Puget. Two from 2011 still running. Replacing 3rd server with a workstation for SQL Server database crunching"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-11-28

Incredible experience

"I wish every big purchase had this level of care, detail and service. After answering questions on my workflow and what I would be using the machine for, Eli put it all together and walked me through each piece of hardware.

As a creative who is not too familiar with the hardware side of things, this was an incredible experience and relieved a lot of anxiety about my purchase.
I looked at several other companies for my PC build, most were cheaper, but I will say the customer service, care, level of detail, and knowledge is worth the extra cost.

Can't recommend enough.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-11-23

Best Customer Service

"With medium knowledge on CPU build, Nathan gave me the best customer service I've received anywhere. Discussed what would work best for my work and agreed on a build quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-11-23

Thanksgiving PC on target with Gino

"I enjoyed Gino walking me through my basic questions and the straightforward style. Thanks for helping me get my skills up to date with animation on a machine i have confidence in."