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Product & services pricing
3.52/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.38/5
Customer service:
4.82/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-05-21

Great Customer Service

"My rep Terrell was extremely helpful"

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Verified
5/5

2023-05-18

"Geno was very informative and otherwise helpful!"


Verified
5/5

2023-05-12

Service was awesome

"Great site to provide background benchmark results on up to date cards. Great personal consultation with Isaiah over text. Got me the best system for my needs and saved me some money in the process."

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Verified
4/5

2023-05-09

Confused by some details in customer service emails

"I had a decently long email correspondance with a customer service rep a few months back. There was a miscommunication where I thought they weren't quoting me the system I wanted, but there was actually a technical limit preventing the configuration I desired. It would have been less confusing and more efficient if this had been addressed via phone call instead of email replies. "

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Verified
5/5

2023-05-05

I can't wait!

"Great help and advice. I trust what my person was saying to me."


Verified
5/5

2023-04-09

Superb!

"Can't recommend Puget highly enough. The staff know what they're doing at every level. "

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Verified
5/5

2023-04-06

Repeat customer at Puget Custom Computers

"You can get cheaper, but you can't get better or more reliable. In particular you can't get better advice on getting the right computer for your purpose than at Puget Computers. Customer for 13 Years."

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Verified
5/5

2023-04-05

service service service! never rushed and I felt like I was working with pros the whole time

"Setup two systems for very different users(one modeler, one renderer) and explained everything clearly. Damn good stuff going on here!"

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Verified
5/5

2023-03-27

Pricey computers but so much better than others

"This is the third computer I have bought from Puget. The last one has lasted 10 years and though it is still going strong, it was time to update to a new one. I particularly like Puget's lifetime support. Great company."

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Verified
5/5

2023-03-23

Personal Service From Times Thought Past

"Over 12 years ago I bought my first custom PC from Puget Systems - it is STILL going strong. But technology gains the last few years have been phenomenal, so time for a serious upgrade to take my creativity to a new level. The build quality of the 1st PC was impeccable; given Puget Systems continued success & accolades, I have no reason to believe my quality experience will suffer. In a world of AI support, self-service forums, or simply no support, the prompt, professional, informative, & consistent service of Puget System is like a refreshing flight back in time. I hope it can continue for others for years to come."

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Verified
5/5

2023-03-23

Great system builder

"Was super impressed with the quality and overall workmanship of the i9-13900k system that Puget Systems built -- really validated the decision to buy versus build this time around. Great company to work with."

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Verified
5/5

2023-03-21

Puget Buyer

"Informative and easy to understand and purchase"

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Verified
5/5

2023-03-16

Great

"I worked with Terrell Barnes who was very helpful in answering my questions regarding my system configuration."


Verified
5/5

2023-03-13

Wilson is great

"Wilson was awesome, very responsive"

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Verified
5/5

2023-03-08

Long time caller

"I've been purchasing equipment from Puget Systems for over a year now and I have never had a bad experience. The customer support you get is second to none. The build quality is top notch and I wouldn't know about the warranty because I've never had to use it."