"The Technical Sales helped spec a machine that met my performance needs and budget. The build team posted updates to my account so I could easily track progress. The machine arrived ahead of their estimated schedule and was ready for set-up when I pulled it out of the box."
"I routinely use a variety of demanding Adobe software, including Premiere Pro, Lightroom Classic, Photoshop. Unfortunately, the more accomplished I became in using the software, the more CPU and memory demands were being placed on my existing computers. I have an electrical and computer engineering background, so analyzing the problem was easy. First, I went on the HP and Dell websites to attempt to customize the right tower configuration. That was a frustrating experience that didn't yield what I was after while still costing a lot of money. More importantly - I just wanted to be the end user and not the designer.
Thanks to Puget Systems and Jeff Stubbers I was able to create an appropriate configuration that would serve my applications and workflow perfectly. Not only was the eventual computer built to address my needs, software utilization, and outputs - but the custom build process employed numerous tests and quality control processes to ensure that my computer would work as Jeff and I discussed. Moreover, my final build cost was extremely competitive with quotes I had worked up on numerous occasions on other sites - but with the added bonus of a live consultant who understood what I needed.
Admittedly, I am more anal (OCD) than most and therefore thoroughly enjoyed the numerous status updates by each of the Puget Systems team members involved in building, testing, and packaging my computer. What I eventually received, and setup remains the most amazing computer I have ever owned. It allows me to accomplish in mere minutes what took hours previously. I just feel like I went from a Smart Car to a Ferrari - thanks to Puget Systems.
That addresses the computer build! The real story is Jon Bach's vision and mission to make this a personal experience and not simply an internet transaction. That has been accomplished many times over! What a refreshing way to do business in 2022! That's why I am totally bought into Jon Bach and Puget Systems. Your computer is built by a well-trained team that cares about you and what you will do with the computer they build for you! Would you pay a premium for it when it comes with the Puget Systems support during the time you own one of their custom build computers? Absolutely I would!! I would and have encouraged other to do this as well - you will never regret it. I spend 12-15 hours a day in front of my computers, so this is the best buying decision ever!
I totally trust Puget Systems! I totally believe in Puget Systems. I'm pleased to own a Puget Systems computer and thrilled to recommend them to everyone I know!
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"First off the computer works great and the value is the best I found (most up to date parts for the same price as a couple generations old tech on other sites). Even the listed reseller on Solidworks' own website cant compare to the value. That being said I have a couple small gripes but they are just small gripes meant for constructive criticism not as a scathing review. Firstly, and most importantly, I wish there was an option for a more breathable case. When you have components that get as hot as 12th gen intel and a blower style GPU I just really want the ability to choose a mesh front panel to help airflow and cool the components so they aren't running so warm. Secondly, the DDR5 ram that is advertised is 4800mhz which would be great, but they run at half that. When you have ram running at 2400 CL38 it just stings a little when its a on a nearly $6k computer. The last complaint is with the thermal images. I get the marketing as it looks "cool" but it basically does nothing when it comes to actual heat issues. Having a picture showing my GPUs back plate at 50-60 degrees C under load while the side panel is off is a little misleading. Just having the graph showing the core component temps from the sensors (which is shown after the pictures) gives me way more important info and in my opinion. The thermal camera being first and larger almost feels a little like a distraction from the actually important temps (which again could be better if there was an option for a more airflow oriented case).
Overall this is a good computer, and I would still recommend if you need a high end prebuilt workstation."
"I was surprised by their customer service quality. People should try this online store for the best offers and good quality products
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"Puget built the perfect system specifically for my extensive use of Adobe Lightroom Classic. 350,000+ captures in the LR catalog, all with previews. I've never seen and used such an amazing build. Extremely fast and quiet! During the initial parts selection, all questions were answered promptly and thoroughly, and I was advised based on my requirements/needs. During the assembly process. I was appraised of each step along the way.... After assembly, extensive testing took place, including thermal imaging.... All this, and I actually received the computer ahead of schedule! First rate packaging, and even spares, including a couple of special requests for prewired tie-offs for installing a couple of prepared drives... After arrival, programs were installed and 24 hours later, I was 80% up to speed.... 48 hours later, 95%. Smoothest migration/transition I've ever experience, all thanks to an outstanding build. Thank you to the whole team, and special thanks to Eli and Nathan for one on one assistance. Who could ask for more? "
"Can't say enough about the amazing level of customer service Puget Systems provides. I just received my 3rd workstation from them and it's been a seamless process each time. Every time I've opened the box, I've been impressed with the build quality of their work and the meticulous attention to detail they give every phase of production, including in communication! I was able to follow the build process from start to finish and see benchmarks and photos as soon as they were available. Can't recommend Puget Systems enough!"
"The staff were incredibly knowledgeable about my specific workflow. They were quick to respond to any questions I had along the way. I would buy from them again."
"Buying custom PC's can be very difficult. Retail computer dealers provide personalized service that is so hard find with most online businesses. Professional construction (including component support brackets), well-informed associates, insuring that the customer is kept in the loop...all factor into creating a great PC buying experience. Puget Systems has successfully melded excellent online service with the feel of a neighborhood PC store. The people at Puget Systems take obvious pride in their work and will make sure that you are thrilled with your new computer."
"I am a musician, and I needed a very powerful computer for my home recording studio. I was even considering a company that was overseas. I didn't want to pay for expensive shipping, so I asked them to recommend a company and Puget is who they spoke very highly of. I am very happy with the whole process from start to finish!"
"Just saw a video on youtube that was posted about 3 years ago, with destin, and i was shocked and impressed with what i saw and thats how i learned about this company, which is something i really needed for my work and i didnt realize that such a company even existed. Rendering on 3ds max and other application is a pain in the A** no matter what i buy top laptops, there is always something wrong or missing. On my next purchase, puget will be the company that i will buy my next customized computer for my software and application needs. Really awesome. I will keep an eye on any videos that are posted by this company"
"From start to finish a superb operation and buyer experience! Highly recommend!"
"From my first call to my machine arriving, the process of getting my new rig was fantastic. The people I talked to on the phone were super knowledgeable and never pushy. I loved being able to watch its progress daily on their website and the only part of the whole process that I didn't like was waiting on pins and needles for it to arrive. But when it did, it ran like a dream and what a powerful machine. I cannot recommend Puget higher. This is the only place I will get my future machines from. "
"They do not over sell
They do explain everything, honest recommendations.
Total PROS! Love my system, so fast, testing beyond compare, service after the sale!
I will never buy from anyone else.
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"Wanted to upgrade my computer for sim racing, specifically iRacing. My son who works in the industry recommended Puget Systems. Very happy with their website and tech support. Packaging for shipment was first rate."
"Wow! What an incredible experience. The people at Puget Systems are top notch and their tech is great. After chatting with Braden, the sales representative, he was able to give me a few different computer configurations to choose from. After I put in an order, I was kept in the loop through their customer portal about each step of the build and who was working on that step! I can not recommend them enough. Buy a computer from them! You won't regret it."