"Everyone I worked with was knowledgeable and easy to work with. They answered all my questions and genuinely helped me get the best machine possible for my needs. I’ve never experienced such wonderful customer experience. I’ll recommend them to anyone who’s looking to buy a PC."
"You have been great through the process for over 2 years now. Always there to answer questions Thanks a bunch"
"Nathan configured a couple of decent systems for me and we finally landed on one in the middle that was just right. Look forward to receiving it."
"This is my second computer from Puget Systems. I chose to purchase from them again, not only because they carefully build a quality machine, but because of their conscientious and personal customer service. These guys seem to care about my computer as much as I do. They're easily contacted and are always willing to answer my questions. I've never experienced another company that actually contacts me to find out if I'm happy with my purchase. It gives me peace of mind to know that if something goes wrong, they're ready to help me find a solution. It's like having a reliable friend that's an expert on computers.
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"Nathan was extremely helpful and got me the best possible system for my situation. I definitely recommend Puget Systems."
"Nathan did a superlative job in helping me decide what I would require for my use of the desktop. Especially given my current computer is over 10 years old. He was also good in helping assess the cost vs utility issue. "
"Already impressed with the customer service. Patient & thorough discussion of all the options, pre-emptive trouble-shooting, overall a very positive experience."
"In August 2022, I give them a request to build a computer that can handle 16 monitors.
I am a consumer and I know NOTHING about computers.
They sent me a proposal that cost me $8,449.30
An astronomical amount for a computer.
I agreed to pay it, providing it works.
my AX credit card was charged $8,449.30
I got the computer and it did not work as advertised.
After numerous attempts and calls with IT for tech support, I received many conflicting messages.
First I was told that I had to buy on Amazon adaptors.
So I spent another $350.
Then I was told that I was supposed to buy "smart" adaptors with a chip. I had no idea there was such a thing.
another $350 was spent.
then it still did not work.
After a month of back-and-forth emails and calls, they agreed to refund my money (of course I still lost the $700 in adapters).
So, I used the shipping labels that they provided me and I spent an additional $70 so UPS will package and wrap it properly.
So, a week AFTER you received the computer you sent me an email stating that the package was damaged? I got a partial refund...I lost more than $2,500. "
"Fantastic in every aspect. From an informed sales staff, to unparalleled support. Always on point and extremely helpful."
"Nathan helped me a lot with the purchase - I can't thank him enough for taking the time to answer my questions."
"This is my second system from Puget Systems. The first build was the cleanest I have ever seen from a supplier. I didn't want less this time."
"They made sure they knew all the needs and requirements and catered to them the best way possible!"
"Eli walked me through building an entire system for my 3D needs. I felt confident afterwards that every part was perfefct and that I was getting the best workstation possible for my needs. "
"The customer service is top notch.
The experience is catered to the customers needs, in fact they make you feel like a client not just a customer walking in the door.
They collaborate with you to figure out what workstation will best suit your needs.
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"Had them build a system for the living room, works beautifully. They inform you of every step of the process and can answer any questions you might have. The only SI to use."