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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-09-07

Great Great Great

"I took time to but the price dropped so I they only shared the price was now lower!"

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Verified
5/5

2023-08-22

Terrell Is Awesome!

"Terrell was so responsive and knowledgeable in determining what was the best foot forward in terms of specs for my new computer. It took a few months from the original inquiry to the sale because of conversations on our company's side, but he was so patient throughout the entire process! And was very kind in teaching and providing materials so that I could do my own research and educate myself as well. This man deserves a raise!"


Verified
5/5

2023-08-26

Powerhouse Performance, Seamless Experience with Puget Systems!

"Exceptional build quality, top-notch service, and stellar performance. Highly recommend!"

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Verified
5/5

2023-08-24

Responsive to every question and request

"My Technology Consultant, Geno, was incredible. He did the research for all the programs we indicated we needed. He then made changes to our quote as we requested more memory, a better graphics card, and so forth. He helped get the machine to exactly what we wanted. Outstanding customer service!!"

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Verified
5/5

2023-08-22

Rock-Solid Build

"We have ordered several Puget workstations for our Studio and we're coming back for more. Outstanding build quality and solid performance at an unbeatable price. "

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Verified
5/5

2023-08-20

Puget Custom Computer

"I ordered a workstation from Puget Systems two years ago. The consultant (Chrissy) helped me select components with the correct specs, and actually down-sold me some parts rather than upselling to buy things that wouldn't benefit my workflow. The order took longer than expected to build because of a defective CPU and it was rebuilt (good). It has worked flawlessly. When I have had issues (mostly software related), the support has been excellent. I highly recommend them. "

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Verified
5/5

2023-08-15

"You had the right hardware, right knowledge, and a competitive price. Just as important is you are always pleasant to work with. If this computer lasts as long as the last one I purchased from you it will probably outlast me. "


Verified
5/5

2023-07-31

Experts Always On Call

"Anytime I have ever had questions, concerns, or technical issues, Puget's customer support team has always been quick to respond, attentive, knowledgeable, courteous, patient, and effective. I always feel confident calling to resolve any problems that may arise. I have never encountered better customer support in the tech industry."

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Verified
5/5

2023-07-21

Great sales team

"I worked over the phone on the configuration and the sales person was very knowledgeable and helpful. "


Verified
5/5

2023-07-21

Patient and under

"Appreciate the consultant took his time helping me step by step on finding the build will suit me for my upcoming animated film works!"

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Verified
5/5

2023-07-20

Wilson is great!

"Wilson was very helpful in walking me through the process of picking out a machine that would meet me where I am in my career and be there as I grow. "


Verified
5/5

2023-07-19

Top tier machines and service

"From the website, to the buying experience and waiting, to the final delivery, its by far the best ive ever seen. The PC itself meets and surpasses my expectations. Its a stiff price but if this is something for work and youre not a techie and you want the best then this is the only option I personally think. "


Verified
5/5

2023-07-07

Great customer experience!

"I had a 45min call were I had all my questions answered. Made me feel confident about my purchase."


Verified
5/5

2023-07-01

Best computer experience, used to do my own builds, theirs was better

"Puget was exactly what I would have if I made a wishlist. Advise before purchase, constant communication during build, tested after construction with benchmark results shared. Good grief, they even give photos of your build (and it's beautifully done). Custom designed double shipping box to defy the gnomes who hammer electronics during shipment.

I tried to think of something negative to balance this review. Hmmmm, ............ I haven't received a birthday card from them yet. Can't think of anything else.
"

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Verified
5/5

2023-06-27

Great product and customer service

"My first PC build from them has lasted more than 6 years, and still going strong. I just bought a second PC from them due to their high quality and customer service. "

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