"Anytime I have ever had questions, concerns, or technical issues, Puget's customer support team has always been quick to respond, attentive, knowledgeable, courteous, patient, and effective. I always feel confident calling to resolve any problems that may arise. I have never encountered better customer support in the tech industry."
"I worked over the phone on the configuration and the sales person was very knowledgeable and helpful. "
"Appreciate the consultant took his time helping me step by step on finding the build will suit me for my upcoming animated film works!"
"Wilson was very helpful in walking me through the process of picking out a machine that would meet me where I am in my career and be there as I grow. "
"From the website, to the buying experience and waiting, to the final delivery, its by far the best ive ever seen. The PC itself meets and surpasses my expectations. Its a stiff price but if this is something for work and youre not a techie and you want the best then this is the only option I personally think. "
"I had a 45min call were I had all my questions answered. Made me feel confident about my purchase."
"Puget was exactly what I would have if I made a wishlist. Advise before purchase, constant communication during build, tested after construction with benchmark results shared. Good grief, they even give photos of your build (and it's beautifully done). Custom designed double shipping box to defy the gnomes who hammer electronics during shipment.
I tried to think of something negative to balance this review. Hmmmm, ............ I haven't received a birthday card from them yet. Can't think of anything else."
"My first PC build from them has lasted more than 6 years, and still going strong. I just bought a second PC from them due to their high quality and customer service. "
"Sleek build selection, follow up call to discuss the build, and the quality is fantastic.
The curated options and one on one advising has been an incredible guide for my second PC build. "
"I had looked very carefully at what I needed and they quickly pulled the parts together which would work well together.
I had built computers from scratch before, but in a box of this cost and complexity, I did not want to buy non compatible parts.
Worked fine right out of the box."
"I can't think of a single complaint. I could not recommend this company more highly."
"Professional installation, quick delivery, and awesome customer service. Would recommend."
"The best service I have had in building a system primarily focused on specific design requirements my job has. Looking forward to getting to use this system, and I appreciate the process developed by Puget from research to checkout."
"I wanted a new computer and spent considerable time looking before I settled on Puget Systems. I chatted with a very nice gentleman named Nathan, who I believe has tied me up with exactly the thing I need.
Looking forward to racing all you guys with your silly RTX30xxs.
"
"Very Easy to set up a system! Grand to have it doubled checked by one of your folks.
Nathan Hall was great to talk to! Informative and even helped with some future storage solutions with you guys. He even just doubled checked on me now because of bank shenanigans! What a guy! You should give Nathan a raise, or at least give out little Nathan shaped trophies to other employees trying to reach his level of excellence. (just a suggestion:) )
Also great that you warn of bank problems. I'm guessing that comes with experience but the heads up is nice to have these days.
"