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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-06-14

Solid Computers - Solid Quality

"Sleek build selection, follow up call to discuss the build, and the quality is fantastic.

The curated options and one on one advising has been an incredible guide for my second PC build.
"

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Verified
5/5

2023-06-14

Exactly what I was looking for

"I had looked very carefully at what I needed and they quickly pulled the parts together which would work well together.
I had built computers from scratch before, but in a box of this cost and complexity, I did not want to buy non compatible parts.
Worked fine right out of the box.
"

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Verified
5/5

2023-06-08

Flawless service

"I can't think of a single complaint. I could not recommend this company more highly."

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Verified
5/5

2023-06-08

Great Experience

"Professional installation, quick delivery, and awesome customer service. Would recommend."

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Verified
5/5

2023-06-07

Rare service, well done

"The best service I have had in building a system primarily focused on specific design requirements my job has. Looking forward to getting to use this system, and I appreciate the process developed by Puget from research to checkout."


Verified
5/5

2023-06-07

A NEW AND EXCITING MACHINE

"I wanted a new computer and spent considerable time looking before I settled on Puget Systems. I chatted with a very nice gentleman named Nathan, who I believe has tied me up with exactly the thing I need.
Looking forward to racing all you guys with your silly RTX30xxs.
"


Verified
5/5

2023-06-06

FANTASTIC!!!! Nathan Hall is great!

"Very Easy to set up a system! Grand to have it doubled checked by one of your folks.
Nathan Hall was great to talk to! Informative and even helped with some future storage solutions with you guys. He even just doubled checked on me now because of bank shenanigans! What a guy! You should give Nathan a raise, or at least give out little Nathan shaped trophies to other employees trying to reach his level of excellence. (just a suggestion:) )
Also great that you warn of bank problems. I'm guessing that comes with experience but the heads up is nice to have these days.
"

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Verified
5/5

2023-05-21

Great Customer Service

"My rep Terrell was extremely helpful"

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Verified
5/5

2023-05-18

"Geno was very informative and otherwise helpful!"


Verified
5/5

2023-05-12

Service was awesome

"Great site to provide background benchmark results on up to date cards. Great personal consultation with Isaiah over text. Got me the best system for my needs and saved me some money in the process."

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Verified
4/5

2023-05-09

Confused by some details in customer service emails

"I had a decently long email correspondance with a customer service rep a few months back. There was a miscommunication where I thought they weren't quoting me the system I wanted, but there was actually a technical limit preventing the configuration I desired. It would have been less confusing and more efficient if this had been addressed via phone call instead of email replies. "

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Verified
5/5

2023-05-05

I can't wait!

"Great help and advice. I trust what my person was saying to me."


Verified
5/5

2023-04-09

Superb!

"Can't recommend Puget highly enough. The staff know what they're doing at every level. "

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Verified
5/5

2023-04-06

Repeat customer at Puget Custom Computers

"You can get cheaper, but you can't get better or more reliable. In particular you can't get better advice on getting the right computer for your purpose than at Puget Computers. Customer for 13 Years."

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Verified
5/5

2023-04-05

service service service! never rushed and I felt like I was working with pros the whole time

"Setup two systems for very different users(one modeler, one renderer) and explained everything clearly. Damn good stuff going on here!"

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