"I'm migrating from MAC to PC for certain applications. Braden was very patient with the configuration. He even saved me money by looking at my applications and having me not over build! The build was flawless even an email showing me the thermal output and build was operational and then viola a huge box arrived talk about packaging - they could have just dropped it out of the airplane overhead and let it bounce onto the driveway of my studio and it would have survived. And then the manual and clear instructions in a binder and an intro to the build team. Customer service of epic proportions way to go Puget and Braden - having just had a hellaciuos build with Dell, and absolutely atrocious customer service - Puget has won a customer for life! I just wish windows worked as well as a Mac - Bazinga!!!!!!"
"I purchased my first 3D Workstation from Puget Systems in 2011. I recently purchased my third, (2021) and it's an amazing experience every time. The attention to detail and constant improvement are second to none and all too rare. They've always had my back and I can't imagine buying a workstation from anyone else... ever."
"I began their quoting/building process online and had help the whole time when I reached out to a representative/support member. They helped me build the PC I want and also set some custom options up for me when I requested them. "
"I'm in feature animation and I needed a new computer. PC's throughout the gaming community are too flashy for me. I wanted something with power and a minimalist look. Puget Systems had a good reputation so I went with them and I'm glad I did. They tailored the hardware just for me and my work. When the PC arrived it was perfect! Solid, black, silent, and ready to render."
"After reading reviews about Puget Systems (and dodging a bullet with iBUYPOWER and CyberPOWER "like-new" but not really new PCs--read their policies carefully to find that out--no wonder their prices are low--you get what you pay for: a PC with used parts) I went with Puget Systems.
I dislike when reviewers write stuff like, "great, Wow!" and all the rest but Puget Systems really does deserve that praise. Their class and knowledge during the building phase was fantastic, and the PC I received was a work of art. They care, and it shows.
I built my last 2 PCs myself and I know quality when I see it. Now, I can write about building your own PC and I can write about swimming but people who never built their own PC and people who never tried to swim just won't get it. I can tell you, "Wow, these guys are great," but until you buy one of their systems and say "Wow!" yourself, you really won't know what I mean. I can see the care and thought that was put into my system. I got what I paid for--Quality all around.
If you're undecided, buy with confidence from Puget Systems. They will sell you quality while
the other low cost "...Powers" will only ship you a refurbished system that will probably arrive DOA; and then good luck trying to get that fixed with their rude, arrogant sales/tech reps.
If you read all these reviews, the rare times that a Puget PC does need tech support, that support is given quickly and the problem is always resolved quickly. That's why Puget has a rating approaching 10.
Just bought another PC from Puget on 5/4/2021. No problems.
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"Puget from the start to the end made my computer purchasing experience so easy and great. Couldn't be happier with the customer service and the workstation itself. Thank you. Highly Recommend. "
"From start to finish this was an incredibly positive experience. I have bought custom PCs from many other boutiques (most of the big ones, if you are googling around) for development builds. Nothing - absolutely nothing - compares to the build quality and individual attention to detail that I have gotten at Puget. Everyone has been a pleasure to work with, there was never any confusion, custom changes/tweaks were easy to get integrated, and most importantly the machine is an absolute horse.
11/10 would recommend, stop looking, and just go with Puget. You will not be disappointed. "
"Just set everything up and now doing all the software installations!
The computer was packed up efficiently and safely! Everything was labeled, there even was a nice binder with set up info and then every single diagnostic check during the PCs build, so I know that everything was checked! Extra wires/screws if you're planning on adding your own hardware, which I did and was very easy!
Anthony was very helpful and responsive if I had any questions during the build process.
Everything seems great so far! Excited to start gaming on my new PC!"
"I purchased a Puget Systems workstation for photo and video editing and I couldn't be happier with the experience. Because of the current pandemic and supply chain issues they say that they will be 4-5 weeks but they performed in less than half that time. Puget Systems kept me updated on the progress of my order and build with very meticulous detail. I always knew who was working on my system and what they were doing including benchmark results and pictures of the workstation and test results. "
"I purchased a machine to run drone processing software Metashape from Puget. The process was simple with continuous updates along the way. I benchmarked my machine running the same dataset in Metashape as a collogue who custom built his processing machine and the Puget system was twice as fast! Needless to say, he then turned around and purchased his own processing machine from Puget. "
"The customer service and progress updates is just outstanding! They where on point with everything from start to finish. I never had any questions as they already answered them before I could have any to begin with. 10 out of 10 definitely will only be getting new workstations from them!"
"For many years I've built my own PCs but with the shortage of high-end GPUs this year it became very difficult to find what I wanted at a reasonable price. After losing patience with that process I decided to look into a PC integrator as they seem to be able to get the parts I want. I found Puget in an online search for PC builders. The thing that struck me initially was their lifetime warranty and their transparency regarding the build and the schedule.
This was born out by my personal experience when I contacted them. BJ returned my call promptly and provided great advice in terms of getting me what I needed without overselling me. After ordering the PC he continued to provide information and check on my experience. During the wait process it was always easy to find out where my PC was in the queue and once the build started the information and photos provided were unlike any other vendor I've interacted with (in a good way). I know nearly as much about my PC as if I had built it myself. The build itself is solid and shipping went flawlessly due to the extra precautions Puget took (like acrylic bracers custom made to hold parts in place during shipping). At the end of the day a PC is the sum of it's parts but the service and information provided has me feeling confident that Puget's ongoing lifetime support will be a great experience for as long as I need it and that is very important for my peace of mind. "
"I needed a system that would improve my digital photography workflow. I struggled to determine the best computer components until I came across an article published by Puget Systems that identified the best CPU's and GPU's for the photography software I use. I had assumed a gaming system would best meet my needs and I was dead wrong. I took advantage of Puget System's offer to have a free consultation with one of its staff members. He assisted me in configuring the perfect system for my needs. Upon receipt of the system, I was not disappointed. The system is simply incredible. In the past, I purchased HP and Dell computers. Puget Systems' computers and customer service are superior to anything I have experienced before. I plan to purchase all of my future computers from Puget Systems."
"Nice purchasing experience with lots updates on build process. Had early technical issue that support team guided me through. In the end it was a 3rd party plug-in glitch, unrelated to my new computer. For me it was a big investment to order something like this online but because of other positive reviews I was comfortable doing so. They didn't disappoint and down the road I'll purchase from them again."
"I normally build my own PC, which I use for photo editing, but try getting a modern video card, let alone an in-demand AMD processor lately. I looked at several outfits selling assembled computers, and Puget Systems stood out for using high quality components as well as a unique and extensive library of information resources geared toward users like me, as opposed sites that are more devoted to gamers. And their price was quite fair (even assuming I could find the same parts myself, which I can't).
Puget Systems kept me abreast of the status of the build, from staging of the parts to final inspection and shipping. They also provided helpful pictures and screen shots. The PC as shipped was well assembled, with a clean layout of internal components and cables. I was able to add my own additional drives without any issues.
The PC works quite well with software such as Adobe Lightroom Classic. I know that I have a system that will meet my needs for quite some time, and that Puget Systems will be there if any issues arise in the future."