"I had wanted to buy a custom gaming PC for many years, and after viewing many reviews, I chose Puget Systems. I liked that were local to the Puget Sound region, and had great reviews. I did some outside research on computers, graphics cards, new processors, etc, so I had a pretty good idea of what specifications and parts I was hoping for, going into the sales process. The sales person that helped me was super helpful. I was looking for ways to decrease overall costs, and suggested a smaller computer form factor, which saved me a good amount of money without negatively impacting performance. I was looking for a desktop Gaming PC, and the final computer does not disappoint in this way. I was concerned initially that this might be a problem because some of the PCs Puget Systems builds are optimized around a different workflow, I am very happy with the end result. Once the sales person and I came up with a configuration I liked, I ordered the PC. One thing I loved about Puget Systems was their nearly daily updates about how the procurement of parts and building of my PC was coming along. Every step of the way, Puget Systems staff were communicative and helpful about how my computer building was going. I was provided extensive benchmarks and tests, showing how the PC was performing in many different use-case tests. Once the PC was done, it was shipped to me. I enjoyed the clear care Puget used when packing my PC, providing protective materials, as well as giving me information about how to unpack the PC, remove the internal protective foam, etc. I was very impressed by the binder they sent with the computer, and the diagram of the ports on the back of my motherboard and graphics card was helpful in figuring out where to plug in various monitors, peripherals, etc. I love the fact that Puget Systems doesn't put any software on the computer other than the software/drivers to make your components work, and things you can request optionally, such as Google Chrome, Steam, etc. Everything ran swimmingly, including games that had a high CPU & GPU workload, until I tried Red Dead Redemption 2, but I think was more of an issue with Red Dead, because I can run pretty much any other game with no issues. (example, the brand new Forza Horizon 5 runs 60+ frames per second on 1440p resolution (which is above 1080p, the industry standard right now) I was impressed with tech support. When I faced issues with Red Dead 2 and GPU heat, he helped me do some troubleshooting steps before shipping me a new replacement card (I shipped the old one back) replacing the graphics card altogether (tests Puget ran on the old GPU showed no issue) Tech support was helpful and trusted me that I was knowledgeable enough to run the tests he was asking me to do without assuming I knew nothing about computers. In the end, the computer is working fine with the replacement GPU. All in all, couldn't be happier with my experience. The local customer service & tech support is worth the extra cost to me. Love my computer!"

"Very professional, fast responding, quality oriented... "

"Good build process and customer experience. Not super happy about the customized bloatware chrome launch experience, but overall solid system build."

"Puget Systems provided great advice about the best configuration to process my photos in Lightroom and Photoshop. The system they recommended is extremely fast. Since my last Puget Systems computer was still going strong six years later, I expect this new computer to perform for years to come. The support is fantastic. A few years ago, a Windows Update went terribly wrong leaving me with what seemed to be a bricked machine. The team talked me through several approaches and got it up and running. They also saved all my data. I believe that a Puget Systems computer is money well spent."

"I bought my first workstation computer from Puget Systems in July of 2011. Through the course of over 10 years, it performed flawlessly , but of course I had to add components from time to time such as RAM and GPUs and PSUs, etc. Because of the advance in technologies and the upcoming Windows 11 upgrade, I decided to replace it. I just received my second workstation from Puget this week and am in the process of setting it up for photography and video editing. It has performed extremely well and actually exceeds my expectations entirely. I would recommend Puget for anyone who needs (and can afford it} to have a custom computer built for them and to have support and advice from their team; they are so honest and actually will tell you the truth about the components' actual performance. Although it is an expensive purchase, they actually will try to save you money. Although I haven't needed customer support this go around, I did have a problem with my graphics card the first time, and the issue was quickly resolved. I am certain that if I need help this time, I will get it. Again, I would recommend Puget for anyone who needs a custom computer for whatever need--just do your homework and research the site for all the benchmarks, recommendations, etc. "

"If 5 stars is tops, Puget Systems deserves 10! I have been amazed at the competency, friendliness and utter professionalism from every team member every step of the way from design to installation! I will highly recommend this company to all of my peers and clients!"

"Let me first start out by saying I know very little about computers. The thought of talking shop and tech is something that I always tried to keep my distance with. Braden did an exceptional job of taking the time to answer every question I had while also listening. He even laughed at my ****tty jokes. I cannot thank him and the Puget system staff for helping me with the purchase of my new PC. Did I mention they converted me from the Mac side? thank you once again."

"Bought our second Puget computer recently and the everything about the computer was outstanding, except for it routinely tripped our (newly constructed home's GCI breaker). The computer would not trip a standard breaker.

Puget put in a lot of hours and helped determine the installed power supply was the culprit and made it right. This is the type of expertise and support that sets Puget apart.

Outstanding support and follow up. Highly recommend.

"

"I'm migrating from MAC to PC for certain applications. Braden was very patient with the configuration. He even saved me money by looking at my applications and having me not over build! The build was flawless even an email showing me the thermal output and build was operational and then viola a huge box arrived talk about packaging - they could have just dropped it out of the airplane overhead and let it bounce onto the driveway of my studio and it would have survived. And then the manual and clear instructions in a binder and an intro to the build team. Customer service of epic proportions way to go Puget and Braden - having just had a hellaciuos build with Dell, and absolutely atrocious customer service - Puget has won a customer for life! I just wish windows worked as well as a Mac - Bazinga!!!!!!"

"I purchased my first 3D Workstation from Puget Systems in 2011. I recently purchased my third, (2021) and it's an amazing experience every time. The attention to detail and constant improvement are second to none and all too rare. They've always had my back and I can't imagine buying a workstation from anyone else... ever."

"I began their quoting/building process online and had help the whole time when I reached out to a representative/support member. They helped me build the PC I want and also set some custom options up for me when I requested them. "

"I'm in feature animation and I needed a new computer. PC's throughout the gaming community are too flashy for me. I wanted something with power and a minimalist look. Puget Systems had a good reputation so I went with them and I'm glad I did. They tailored the hardware just for me and my work. When the PC arrived it was perfect! Solid, black, silent, and ready to render."

"After reading reviews about Puget Systems (and dodging a bullet with iBUYPOWER and CyberPOWER "like-new" but not really new PCs--read their policies carefully to find that out--no wonder their prices are low--you get what you pay for: a PC with used parts) I went with Puget Systems.

I dislike when reviewers write stuff like, "great, Wow!" and all the rest but Puget Systems really does deserve that praise. Their class and knowledge during the building phase was fantastic, and the PC I received was a work of art. They care, and it shows.

I built my last 2 PCs myself and I know quality when I see it. Now, I can write about building your own PC and I can write about swimming but people who never built their own PC and people who never tried to swim just won't get it. I can tell you, "Wow, these guys are great," but until you buy one of their systems and say "Wow!" yourself, you really won't know what I mean. I can see the care and thought that was put into my system. I got what I paid for--Quality all around.

If you're undecided, buy with confidence from Puget Systems. They will sell you quality while
the other low cost "...Powers" will only ship you a refurbished system that will probably arrive DOA; and then good luck trying to get that fixed with their rude, arrogant sales/tech reps.

If you read all these reviews, the rare times that a Puget PC does need tech support, that support is given quickly and the problem is always resolved quickly. That's why Puget has a rating approaching 10.
Just bought another PC from Puget on 5/4/2021. No problems.
"

"Puget from the start to the end made my computer purchasing experience so easy and great. Couldn't be happier with the customer service and the workstation itself. Thank you. Highly Recommend. "

"From start to finish this was an incredibly positive experience. I have bought custom PCs from many other boutiques (most of the big ones, if you are googling around) for development builds. Nothing - absolutely nothing - compares to the build quality and individual attention to detail that I have gotten at Puget. Everyone has been a pleasure to work with, there was never any confusion, custom changes/tweaks were easy to get integrated, and most importantly the machine is an absolute horse.

11/10 would recommend, stop looking, and just go with Puget. You will not be disappointed. "