"Everyone was, and continues to be, extremely knowledgeable, professional, understanding and helpful. I run several different types of software (video and audio editing, 3D / CAD design, and games) and they presented me with suggested hardware configurations that would best serve the primary programs.
System is home now and has been performing flawlessly; first project run was in Premiere Pro, which required a 74K frame render and the new system is amazingly fast. "
"Since I started working remotely in early 2020, I knew I needed a machine that could allow me to work faster and with more versatility. I've always been a Mac user and over the years I kept reading about how PCs were better machines for Motion Graphics and Video Editing. I found Puget Systems and easily built my machine, I'm not much of a gearhead but I could easily understand what I was doing and built a custom machine perfectly tuned for After Effects. It's been an easy transition. It's fast, reliable, and has greatly improved my workflow. Customer service was top-notch. They kept me informed every step of the way."
"Before I called Puget Systems, I researched a number prebuilt system vendors. I spent numerous hours on YouTube and Google. As I went through this exercise, I found that prices varied about 50% from the lowest to the highest for a system that I thought would satisfy my needs. One major factor that guided me, was that I found a video of the computer guy from Canada visiting Puget Systems and showing off a 96 core computer. Talk about enthusiasm. About a week later I came across a several videos from a Visual FX company in L.A. showing off their new system from Puget Systems. The computer cut their rendering times by a factor of 12. After seeing these positive videos and many other video steering you away from the mistakes they made with other vendors, I decided price is not everything.
Fifty days ago I had a pleasant conversation with one of their technicians about my needs. I told the tech the software I planed on using and he offered a solution that had my needs and budget in mind. I must say, he hit the sweet spot with performance and cost. "
"My 5th Puget System! Wonderful help from Puget folk in selecting system and specific components to match my video editing work. Quick build and delivery. Worked first time out of the box. Excellent support when I needed to add a Blu-ray drive. I highly recommend Puget Systems to get you the exact system to match your specific work."
"I can't recommend this company enough. I very much appreciate the communication throughout the building and testing process. Thank you Puget!!! So stoked! :)"
"Puget Systems created a great experience. I intended to build a machine myself, but after chatting with their experts and looking at wait times on parts, I decided to let Puget build the machine instead. I was extremely pleased with the experience; they provide frequent updates with useful information about the build process, including images (even thermal images), benchmark tests, etc..
Their customer service is best in *any* class. I haven't had a better experience with any retailer/reseller."
"I like to think it was Divine intervention that stopped me from buying another Big box system, and or trying to build my own system (not being very techy). I found Puget listed on the "Intel" website as one of there feature systems, so I checked out the site, and there it was, built to order computers for specific needs, mine DaVinci Resolve.
From the moment I contacted them, to this very day, has been an exciting, informed, VIP experience.
The Workstation, Absolutely perfect at every facet needed for my applications. There website is amazing and continues to be a resource for information. The customer service; the very model what all company's should aspire too.
I could write a book on this, its top shelf, and I'm so thankful to be apart of this company, as a customer that will always have support....Its priceless. Big shout out to DJ who walked me thru the entire process. "
"They are great to do business with, very attentive and extremely knowledgeable folks. This is my 2nd system from them which I just received and like the first one top notch. I don't mind spending more for quality and that is what I am getting plus I know that they are only a phone call away for any problems that I may encounter. "
"I needed a desktop solution that could handle video and photo editing, as well as occasional gaming. The agents with Puget took all of my needs into account and offered a variety of solutions depending on price scale. They were willing to explain and talk through some of the finer points with me. When I placed the order, I received regular, detailed updates on my custom built computer. It arrived when expected, packaged extremely well, considering it had to come all the way up to bush Alaska, it did great. I haven't experienced any lag or delay within Adobe Photoshop, Lightroom, or Wondershare Filmora thus far. I'm extremely pleased with the performance of this pc. I expect it to last me at least 5 years, and I know some parts can be upgraded at that time. I highly recommend Puget for a custom build, especially if you need some guidance with hardware configurations."
"I researched lots of PC builders because I couldn't locate in stock parts to build my own this time around. With Puget Systems, I think I actually prefer it to doing my own. My expectations were high, but I had no idea the level of detail that they would go through in just 'shipping a computer'. First, you see on their website that, yes, people actually work there -- names, faces, job descriptions, etc. and that's a really nice touch. I didn't want to order some unknown PC dropshipped from China. What came after ordering blew me away, though: Meticulous build updates along the way, including progress photos, benchmarking data(!), and a nice sense of progress so I had reasonable expectations. Once I received the PC, it included a booklet of that whole record, as well as serial numbers and other machine data and restore media. The extensive collection of BIOS screens was a nice touch! Very well packaged and stuff, but what I'm left with is a great sense of care and detail that they've put into a system for little ol' me. It even shipped early! No complaints!"
"I can't speak highly enough of buying a custom build from Puget Systems. From start to finish they were attentive, responsive, and thorough. I was shocked at being able to "watch" the progress of the build from parts ordering, to assembly, testing, covid sanitizing (!), and shipping. The support afterwards when I had software incompatibility issues was also excellent, with support taking extra steps to assist me, even though the problem clearly lay with the software developer. Best PC purchasing experience ever, and I spent a LOT of money on an 8K video editing machine, so the bar was high. "
"best prebuilt PC company for unreal engine or and game development. ive never seen anything like this. Its GREAT!!!"
"It was time to replace my 8 year-old Dell. I looked around at various systems, and happened upon Puget. What impressed me was ordering a system tailored to my main usage-photography. I enjoyed reading the reviews of various components, and the suggested configuration was spot-on. The staff answered questions quickly, and were a big help. The system arrived several weeks later (they are busy), very well packed, with ample supporting documentation, monitor cables, wi-fi antennae, etc. I've been living with it the past couple of days, loading programs, moving data, without a hitch. The system is much faster than my old one. I'm very happy with the whole experience. Thanks, Puget!"
"Tried to build my own system but with all the shortages currently going on that wasn't going to happen. Put in my order with Puget Systems and talked With Jeff S. to modify the build to both of our satisfaction. He did warn me about not filling up the NVMe hard drive that the system comes with. Once I received the system unboxing was fairly straightforward and detailed directions were attached for every step of the way. Removed the shipping foam from inside the case and in a matter of minutes had the computer up and running. This system is beyond quiet. Everything I could want and more."
"Very enjoyable buying experience. They keep you informed of what's going on every step of the way.
Build quality is impressive, they really pay attention to how things look inside and out. Cable routing and bundling keeps things very neat. Impressing packaging for shipping too.
The pc itself is super quiet and simply works and does what I need it to do. Plus I got a cool t-shirt too!"