"Fantastic experience from start to finish! Extremely well thought-out configurations with the ability to customize any individual component. Extremely high quality parts and attention to detail. Great customer service who is very responsive. Will definitely keep coming back for future needs."

"Everything about the purchase, from pre-order questions, to firing up the machine for the first time was absolutely perfect. The bottom line is that Puget Systems builds a great PC, has great communication with customers, and is easily the best place to buy a computer these days. For those of you who have been into custom built PC's for a while, you may remember VoodooPC from before they sold out to HP...Puget is just as good as Voodoo used to be, if not better, and that is saying a lot.

Being able to watch the detailed progress log during the build/testing of your machine is very cool. You really get a sense that a lot of care goes into building your computer, and it is always fun to watch as it gets closer and closer to completion.

I ordered a Core i7 860, HD 5970, 4 gig ram, and the thing is blazing fast, stable, and not loud at all. I have had zero problems, the boot time is very fast, and gaming performance is amazing. This may be the first time I have ever simply taken a PC out of the box, plugged it in, and had EVERYTHING(and I mean everything) work problem free from start-up and through all of my software installation.

The build quality is awesome as well. Open the case and everything is SUPER neat and well put together. Plus its obvious that they do a good job of packing everything for shipping since everything arrived solidly in place.

If you spend about 5 minutes on the Puget Systems website it will become very clear to you that that it is a company where the people working there actually take PRIDE in what they do and enjoy doing it, and that is always a recipe for success."

"All I can say is wow. From the quick email response to my initial configuration, to the arrival and setup of my new computer a few days later, my experience with Puget was fantastic.

I was especially impressed with the three-ring binder included with my system that contains all the assembly, setup, and benchmarking information they performed (this info is also available online throughout the build process).

I've never experienced such competent and professional service. Will definitely recommend Puget to friends."

"After many calls and e-mails with changes to my "dream computer"...(thanks for your patience Wilson et.al) I do in fact have the computer that I was dreaming about.
Puget Systems has exceeded my expectations!
I would absolutely refer Puget Systems to anyone who needs a computer upgrade."

"I have been looking to buy a custom computer for some time now and I think I've found the one for me. What attracted me to Puget Custom Computers was that right as I finished my first quote they asked if I would like a specialist to look at my quote. Personally I worked with Wilson Chau and he was extremely helpful and answered me within 24 hours to all of the many emails I sent him. The computer itself was built in a matter of days and they kept me updated throughout the build process. I just received my computer a few hours ago and it has been everything I've asked for and then some. I am extremely happy with my computer and would definitely recommend Puget Custom Computers to anyone looking for great customer service and nan overall outstanding PC buying experience.

Victor "

"I just wanted to let everyone know that would like to have a computer put together, this is the company to call. Although I am not very computer literate I still wanted a PC that would last me for some time. When I called the sales person, Jeff, he asked me just what my needs were and he built me a computer around those needs. He did not try to oversell me; he just really listened to what I needed. Because I am a novice, a sales rep can try to snow me. Not the case with Jeff.
I have had a couple of occasions to call them for help getting to know this new monster. I have spoken to tech specialist Daniel and he was also very courteous and helpful as was Jeff.
I looked far and wide until I found Puget Sound Computers and they are just a delight to deal with. I live in the Georgia and they treat me like I live just next door.
I was amazed at how quick they put my machine together and got it tested and shipped out to me. From the date of my invoice to the date it was at my home was less than 2 weeks and this was all the way across the United States.
You cannot go wrong if you decide to have these folks set you up a system. I know that I made the right choice. "

"This company is outstanding. It's very nice to know that there's a computer company in the United States that can deliver such high standards, excellent customer service & US based customer service & technical support.

My sales rep, Will, initially spent about 30-45 minutes with me on the phone. He listened to my needs as a photographer & what I wanted in a new system. We discussed every component & made sure that it maximized my needs while not paying for something I wouldn't benefit from, i.e. gaming video cards, etc. He was very patient with multiple questions by phone & email. He remembered me & my system each time I called back.

Their quality control is amazing. It was great to be able to watch daily the process of building my system. They have over 90 quality control steps before the system is shipped. Every port is tested, they even burn a movie on dvd & play it on the optical drive to make sure it's in working order. Believe it or not they even simulate a power outage & return from standby mode to make sure there are no issues.

I'm extremely happy with how the computer performed on arrival. Nothing but the OS on the C: drive. The computer has worked perfectly since it arrived. I can't even hear it. It's 100% silent. I hear the fans on my Drobo external unit now, nothing else.

Dell should learn a lesson from Puget but it's way too late. Puget is a smaller company & it shows in customer service, attention to detail, final product & most of all, making sure the customer gets the custom system that is tailored to their needs.

I'll recommend Puget to my friends & never buy from anyone else!"

"I am a very carefull shopper and I take the time and read all the reviews before I decide with whom I am going to work. Then I made my call to Puget Systems. My first conversation was with William. I question and he gave me answers and advices. He suggested to look at the configuration based on my input and at the end of the line only few items got changed. I also spoke with Jeff, Daniel and Brian and they also were great in helping me to hook up all the hardware together. But I want to mentioned one important part of this company. I am a Realtor for mor than 23 years and the most important part in doing business is CUSTOMER SERVICE. And I must say these guys are at the top of the world. I wish more companies are willing to go the extra miles like William, Jeff, Daniel and Brian. They have a client for life.
Thank you, guys!"

"I wanted to gift myself with a Win7 replacement for an XP box that was showing signs of age and with one that was better for digital photography.

Browsing the net I visited a custom computer discussion forum that mentioned PUGET SYSTEMS as a source for a Windows computer configured for PhotoShop use.

I wrote up my "wants", and asked for a quote. The price was better than I expected and their advice was spot-on.

I experienced some minor problems and a DOA Video Board. The Video Board was replaced, and a series of phone calls isolated and got me beyond the minor problems.

One of the problems was my choice of a wireless keyboard - I think that it's too directional, if I drop something on the desk between the keyboard and the antenna the signal gets blocked & a lock-up occurs. I went back to wires, thank-you-very-much & all is now well.

Through all this (and on a weekend!) the Puget Systems Sales and Tech Support went out of their way to answer my questions and be sure I was satisfied.

I can't praise them enough.

cvt
"

"I had an excellent experience with Puget Systems. From the very first contact via phone, the service rep was knowledgeable and patient. He stepped me through what I needed and answered all my questions openly and honestly. The online ordering was great, I needed my machine quickly and the staff really helped me along. I wanted a professional review of the system I built and I got one via email that same day. The tech also answered a few questions via email and based on their input I altered my order to something that better suited my needs. Puget even offered to source parts that they may not have on their website yet such as USB 3.0 and SATA III controllers if I wanted. The quality of testing was just phenomenal.

They even sent me a Thermal Image of my machine idle and at load...it looked awesome. I got pictures of the machine both inside and out via email. On the Puget website I could track the Testing process!

In real time as the computer went through QA I could see the tests done and what was passed. I've never seen that level of detail from a boutique vendor before, it made me feel connected to the process.

Their staff is also active on their Forums and quick to answer questions and assist their customers.

Thus far the machine is running perfectly, it was extremely well packaged and secured for shipping.The Out of Box experience was superb. I would highly recommend Puget not just for buyers looking for a boutique Enthusiast machine, but for regular users as well who want a very well built machine with Off The Shelf parts.

One of the beauties of this system is that I know everything can be replaced from retail, and there is nothing proprietary (a big problem with Dell/Alienware for example).

Puuget should have a lot more marketing and exposure!

I have absolutely no hesitation to recommend Puget wholeheartedly to any other customer who is considering a Boutique/gaming machine. They’re good :-)"

"From start to finish Puget was fantastic! I worked with a wonderful sales rep, William, who helped me spec out my new computer. He made helpful suggestions during the process, and I was able to save some money on the system. The computer is absolutely amazing! I would definitely recommend Puget to others."

"After a significant amount of research & planning to enter the 64-bit computing world I customized a system through Puget Systems, recently delivered. Having read many reviews about the firm it would be difficult to come up with much new to add to their reputation… Every positive comment you can read about these folks, and there are many out there, are absolutely true. This experience was first rate in every respect. Their system of reporting progress on the build, component selection and advice, communication with the staff (thanks William!) shipping and business practices are unparalleled in my experience. If you’re researching having a new computer built, Puget Systems comes with my highest recommendation for a great experience. They are now my computer company of choice and if you’re reading this, either will be or should be yours as well. "

"I found out about Puget Custom Computer from a web search and decided to give it a try after a disappointing experience with one of the mass market computer companies. The experience with Puget Custom Computer was excellent from start to finish. The initial response to my questions prior to ordering was quick and the advice was great. The computer assembly was meticulous, and the company uses a very nice system where customers can track the progress of the build on the company website. Documentation delivered with the computer was complete, and delivery was made at exactly the time promised. Computer worked like a charm straight out of the box. This company is highly recommended."

"I don't have one bad thing to say about this company. I can't even think of a constructive suggestion to make. I think they have thought of everything already. I configured a computer online, and a representative from Puget actually took the time to show me how to get better performance for less money. Less money. It was an example of how much this company really does care about customer satisfaction. My computer was built amazingly fast, and the Puget website gave wonderfully detailed information on the progress of the build. I also received fast responses to several emails. Like many people, I get nervous spending thousands of dollars through the internet, so the progress monitoring online and the responsiveness to emails was very reassuring. I received the computer well packaged, and it is everything I hoped for. Perhaps the most surprising feature is how quiet the system is. I didn't even order one of the systems they advertise as quiet, and I can barely hear this computer as long as the dvd-rw drive isn't spinning. I recommend everyone who is shopping for a new computer to buy from Puget. "

"I had an excellent experience with Puget Custom Computers. This was my first time buying from them. I was very impressed with the way that they keep the customer up to date on the build status of their computer - you can actually track every step of the construction and testing online.

They were very prompt and helpful in answering questions during the pre-order process. From what I can tell they only use top quality components and are continually evaluating their products for performance and reliability.

Although I have only had my new computer for a couple weeks, it worked flawlessly out of the box and I have had no problems at all.

This company seems to place a high emphasis on building a quality computer and helping their customers get a product that fits their needs.

I would definitely recommend Puget Custom Computers for anyone looking for a well-built computer.

Bob Ward"