"The fans make noise when gaming of course, but other than that it's barely audible.

Well built, well packaged, no issues at all."

"I purchased a 3D workstation from Puget Systems. Their website and sales staff were excellent in communicating the schedule for delivery, setting expectations, and asking questions about what I was building. I could not have asked for a better buying experience, and the machine itself is performing just as I'd hoped."

"Best thing about Puget is their customer support. I'm a music producer and electronic musician who needed serious CPU and space for a bunch of hard drives, so my computing needs are kinda specific. Being able to call and get a REAL PERSON who is knowledgeable and knows my system and needs without holding or getting a call center in India is HUGE! I was close to ordering a system from Maingear, but after spending an hour on hold to get a rep who had no idea what I was talking about I realized I had overlooked Puget due to their outdated looking website and rather bland cases and presentation.

So I called them and immediately was on the phone with Jeff who knew details of computing from RAM speed stability to RAID arrays with a depth that I didn't have. I decided to overlook the Win 95 vintage website aesthetic and go with Puget and I'm SO GLAD I DID!!

And the system is freaking crazy fast, each component the highest quality. You can see quality from top to bottom, they take individual thermal images, screenshot EVERY BIOS setting, send extra parts and cables, build and install custom supports for each graphics card, all of this is just part of it. They test everything rigorously.

The only downside? Kinda lame cases. Yeah the case is kinda lame. Does the job great and it's built like a tank but...No cool LEDs or easy to take apart cases (this would be great - those little thumbscrews are annoying!). Would love to see them up their graphics and imagery as I nearly didn't get this computer due to those details, which are important to people in creative fields like me.

So if you are on the fence, just do it already. Get this computer. These people at Puget are passionate about custom machines, you won't regret it.



"

"I have just purchased my third computer from Puget Systems. They are the most amazing computer company - they want to know what you want from your computer BEFORE they try to sell you something off the shelf! What software do you use, how do you use it (or them), THEN they make recommendations based on their in-house testing. (You can see this for yourself in a "Smarter Every Day" YouTube video with a "plant tour".) And they publish the results of the tests on their website, so if you don't believe what the REAL HUMAN on the phone tells you, you can read it for yourself. They really know their stuff and it shows in their workmanship. Quiet, tight as a drum head, and fast as blazes! I have never had any computer hardware issues with their equipment but I can attest that their customer service is stellar: I had a problem crop up with an Adobe application and I knew it wasn't hardware related but I had tried everything I could think of (yes, including the worthless Adobe support). When I called and explained my problem (and assuring the support guy that it was NOT really his problem), he agreed to give it the "old college try." He "remoted in", poked around and pointed me to some stuff I hadn't tried... Not even his problem and he dug in and took care of it. I will never buy from anyone else."

"First class from beginning to end!"

"Service from the very beginning with picking the system to adding computer hardware, was amazing! Lots of help and direction to get the right system for my needs. The process was updated as the system was being built and knowing exactly when the computer shipped. The computer was well package and arrived without issues. Great company, I will always do business with them and will recommend them anytime I am asked about buying a new computer. AMAZING GUYS, WELL DONE!"

"I finally decided to replace my aging (4 years old) Dell T3600. The Dell is ok, but it doesn't accommodate the latest generation of GPUs (because it only has 6-pin power internally, and the newer GPUs need 8-pin or 12-pin power), and its disk performance is really bad because of the cheap RAID controller I let them talk me into buying. I could upgrade (or remove) the RAID controller, but there is no easy path to a higher performance GPU, so I decided to buy a computer purpose-built for video editing. I figure, if it can handle that task, anything else I want to do on this computer will be overkill.

I was referred to Puget Systems by a couple of folks on an the Adobe Community Forum who I recognize as working professionals in the video editing field. I had asked a question about compatibility with older GPUs, and the conversation led to both of them saying nice things about Puget Systems, both as a resource for learning (call 'em and just talk to them) and for building new computers.

The purchase experience thus far has been amazing. I had a long phone conversation with DJ, and he answered all of my questions about configuring a computer for video editing. They excel at keeping the customer informed through the entire building and testing process. I've gotten benchmark results, pictures of thermal imaging (these things run HOT - high-quality cooling components are part of the package), and pictures of the finished computer from various angles. And they've put up with my barrage of updates about when we will be on vacation (I didn't want it to arrive while we are gone.)

As I'm writing this, it's on a FedEx truck heading my way, scheduled for delivery tomorrow. Can't wait!

[The story continues]

Got my new computer. This thing is a pleasure to use. So far (I've had it for several weeks) it just works. Video editing using the Adobe tools is fast and smooth. Videos render at least 5 times faster than my old Dell. I had several occasions to call their tech support folks. It's great to know that they are just a phone call away.

I've been a computer professional for over 40 years (wow, am I THAT old?). For me, the computer is really just a tool. I want it to get out of my way and let me be creative. The folks at Puget Systems get that."

""I bought a Serenity back in 2011 from you guys. I had done my own builds in the past for over 10 years prior, but this time I wanted a silent build, which I didn't have any experience with. Since then I've moved 3 times, gotten married, and am now a father to two wonderful children.

The Serenity sits in my living room hooked up directly to the TV for the last 9 years - still awesome, my strong silent companion. I've upgraded the hard drives and graphics card over time, and otherwise everything still works beautifully. It's the last desktop I've ever had to buy so far - I love that I can still log into my Puget Systems account to pull the specs for exactly everything I originally ordered.. Thanks for such a quality product!""

"Puget Systems exemplifies best-in-class customer service. The website is easy to use. The sales reps are friendly, knowledgeable, and professional. The build process is transparent--from order submittal to acquisition of parts to assembly to benchmarking to quality control to shipping. I was involved throughout every step. It made the journey fun and exciting. You do pay a premium for this, but it is definitely worth every penny. I highly recommend them."

"I just got my computer today! I was so excited. I LOVE IT! It’s so FAST.

I have to report that I’m not very happy with FedEx. My package did arrive undamaged, which is the most important thing, but I wasn’t happy. If you need details, I can give them to you.

Your company has been STELLAR TO DEAL WITH! I love you guys. I wish I needed more computers! I will for sure recommend you to anyone I know who needs a new PC. I really apricate how you kept me informed as the unit was being assembled. And you delivery was much faster than you had predicted.

I wish I could give you 10 stars!

"

"Puget Systems is an INCREDIBLE company with an intense focus on customer service. Satisfying their customers through the process of building them a custom computer that meets their needs is definitely their passion and top priority. When we reached out to them to create custom workstations that met the demanding needs of our upcoming project THROWDOWN, they didn't bat an eye when we told them about the intense specification that our advanced virtual production workflow required! The process began with an in-depth interview where we revealed not only the hardware requirements, but also what software we were using, what aspects of our current computer systems left us unfulfilled and what we expected from our new workstations. All of this information helped them to create a custom configuration specifically to meet our needs. Once we made our final adjustments to the order, the build began and Puget Systems kept us informed every step of the way. I've never experienced such detailed customer service before! We would receive order status updates from specific employees letting us know what stage of the process we were in and when to expect the next updates. The brilliant technicians building our systems were fun and brought such positive energy when they were constructing and testing our computers. They'd even share images of the build with personal notes attached, which motivated our team! Knowing how much care and attention to detail was placed on the building of our workstations, inspired us to dream up even more ambitious virtual production filmmaking scenarios, because we knew that we'd have the hardware to pull it off and that it was specifically optimized to allow us to perform at our very best. The quality never stops with Puget Systems. They delivered our workstations in high quality protective packaging and we were able to unbox and setup easily, due to them sending ahead instructions, which were also included in the box within a three ring binder, as well as hardware and windows discs, and they even tossed in a USB recovery drive, just in case. Puget Systems provides PHENOMENAL CUSTOMER SERVICE and creates FANTASTIC COMPUTER SYSTEMS that allow us to achieve groundbreaking results. If you or a loved one is interested in a custom computer solution, look no further than PUGET SYSTEMS!

~James Markham Hall, Jr.
Co-Founder Gold Creek VR"

"I got my new Puget Systems computer a few days earlier than expected, and wasn't able to set it all up immediately. Those few days of staring at the box nearly killed me. Since I've had the thing put together, it's been like a dream! I used to yell at my past computer every ten seconds--I have yet to do so once with this new computer. I've been editing on Premiere at maximum quality with absolutely zero issues; I've been telling friends and other inquiring minds that it's "like editing butter." Super smooth, no stuttering, just plain great. I've yet to try and push it to its limits with some **** After Effects stuff, but so far everything I normally do on a day-to-day basis has been streamlined so much, I'm consistently a day ahead of my normal schedule. Thanks again, Puget, and shout-out to DJ who helped walk me through everything!"

"Purchased a Deluge 6 years ago and was very satisfied. Went back to upgrade to a new upgraded system. Nothing but happy with the outcome. I can put my own system together but they have the expertise to make sure of component compatibility as well as testing to assure optimal functionality and quality. "

"Pulling the trigger on a premium PC build is not something to be taken lightly. We work hard for everything we make and parting with more dollars than you need to is a painful lesson. But spending too little is even more painful. As my home-built editing rig was starting to show its age I knew I needed to do something fast and after some research found Puget. Was it worth spending more than I could buy an off the shelf product? You bet it was. Dealing with their consultants up front, tweaking the design, getting the reassurance I was doing the right thing from professionals that knew exactly what my needs were was priceless. I will never buy from anywhere else again. "

"Was referred to Puget by a friend - I had heard of them but hadn't ever looked into their systems as I knew they were high end and probably out of my price range. But my needs had evolved to a point where I really needed a high end system. From the initial inquiry to making my purchase, watching my system get built (with updates and photos!), to final delivery and a quick call to help with installing additional hard drives, my experience with Puget has been amazing. Their dedication to service on a very personal level is astounding; fast communication, quick answers to questions, and an undeniable pride in their work are all hallmarks of an exceptional company.

The system itself is amazing; far faster than any computer I've ever owned and obviously built with love - the assembly tech autographed the inside of the case! The computer is also the quietest I've ever owned. Can't even tell it's on most of the time!

Look, you can get an amazing computer just about anywhere. But if you're looking for an amazing computer AND exceptional customer service, dedication to customers, and a personalized experience that will literally redefine your expectations, look no further than Puget. "