"I have been buying computers for myself and for corporate for 25 years. Never have I had as phenomenal an experience as this: from specifying components through the superb advisory process and the actual build to the delivery and effortless setup, nothing bad happened. Only good things, and, as they said, a truly silent PC. Makes you wonder, if you can't hear it, is it really there? Well, yes it is, just as I wanted it, and I am so pleased. Now back to their site to order more. My best computer buying experience ever. And nice, smart people to boot."
"I've replaced hard drives and other under-the-cover computer things, but don't like it. I've owned my car for 20 years, it has 230,000miles and runs great. There's no cupholders or power anything. So my piorities in my next computer were: quality, simplicity, durability, sound level. This unit from Puget Systems scores well in those categories. Most impressive: no trash on or in the box. It's a clean install, there's no splashy logo's, no creepy free deals, nuthin but the basics. They were attentive during assembly and packaging (impressive shipping container). They shipped very crisply. Least impressive: it's not clear to me how much quieter this unit is than a regular machine. I don't have much energy about this, because thermal management = component life. What I hear is one main fan, no drive or anything else. I should also mention that Puget Systems has been very accessible. Nothing has come up to really talk about and I'm not interested in chatting, but in this age of voice-mail-hell that give this company stature. "
"Very pleased with both product received and professionalism of the staff. When a specific part was not available, a substitute was suggested (not just provided with an explanation later!) and I had the opportunity to accept it or not (I did). Everything arrived in good condition and as promised."
"very good support both before and after purchase, i liked the info binder and the box of parts a lot. also they ship to APO zip codes which is great for those of us serving our country over seas "
"My husband and have purchased the big box computers in the past and have not been completly happy with how they loaded the computers with programs we did not want and beeing limited on options to choose from. We like to check reviews before we make any purchase and Puget Custom Computers had such high reviews we decided to check out their web site. There web site is very easy to use and we loved how we could see their input on what their likes or dislike are by clicking on how to choose.We did not know exactly know what we needed so we built a computer on there web site, gave them information on what we would be using the computer for in their comment box and checked marked that we would like Puget have them professionaly check our configuaration. We received a answer back by email and a personal phone call on what would be the best choices and why. We did not have any unanswered questions. We decided to try out the lap tops and really are happy with them. We are planning to purchase a Video Editing Computer next. "
"Configuring a single computer for all my requirements was a challenge for me until I started working with Puget. Wilson Chau patiently answered my many e-mails. I also received additional information and recommendations from other employees and the Puget website.
My Puget M500i Notebook was delivered as promised 3 days after I ordered it. Although I didn't have any previous Linux experience, it took only minutes to start using the Ubuntu Linux operating system and other installed applications.
The excellent user's manual and other discs shipped with the computer have been very useful – especially when I installed Windows XP recently.
The prices seemed reasonable for customized products. Puget expertise added significant value to my computer purchase. "
"I needed a workstation that was to be used for high intensity number crunching only. I did not need the machine for any CAD applications. The staff at Puget systems were fantastic at helping me configure a system that I needed. The system arrived on time and I am very happy with the results. I will definitely be using Puget again for my computer needs."
"Great ordering experience. I put together a system on line. Puget gave their recommendation of the system based on my needs, did not try to sell something I did not need. The system was delivered 10 days after placing order, would have been delivered in 7 days but no was around to accept the delivery on the first delivery attempt. The computer works great.
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"Great webpage made ordering simple. Staff was uniformily helpful and knowledgable. Computer has been trouble free. From what I can see the quality of assembly and the components is nothing but the best. I am very satisfied. "
"Puget Custom Computers did an excelent job building my new computer. I recieved my computer through the mail a couple of days early, it double boxed and packed securly. I will use them for my next computer without thought, and I suggest you do the same. Great job Puget!"
"Great to do business with these guys. I did local pickup; they were easy to find and the store was very clean and professional looking. The staff was professional and very helpful."
"It's hard to imagine a better purchase experience. (Well, okay, less $$.) Prompt response to all my questions, fast resolution of hardware conflict in the configuration of the computer I designed, and they cheerfully installed (and sold me) hardware that wasn't listed in their configuration. Oh, and the computer works really, really well, too."
"Buyin a new system from Puget Custom computers was an easy and organized experience. They provided an on-line way for me to monitor the progress of my system build and order. Their staff answered all of my questions and satisfied all of my requirements. Their post sale support has been terific."
"I'm very pleased with the computer I ordered from Puget Custom Computers. I'm very experienced on the software end, but didn't trust my judgement on things like making it quiet and making sure I have a big enough power supply. I gave them a list of desiderata (very high cpu for my software development work, good graphics, fairly quiet but not necessarily studio-quality quiet), and the system they came up with fit my needs perfectly.
I wanted a 24" monitor -- they had a Samsung available but suggested that I could find a better price on that model if I shopped locally. That's unexpected from a company that makes money selling hardware!
I was pleased with the way I could track how they built and tested it using their on-line tool, and when it arrived it had all the necessary parts. I made a few service email queries, and each of them was answered promptly and to my satisfaction.
I found them through my son, for whom they built a laptop earlier -- he's also pleased with his system, and it survived a tour in Iraq, as did he."
"This purchase was the most positive computer purchase I have ever made. I have previously bought from Dell, Gateway, Compaq, and Polywell, but this has been the best by far. I ordered the computer from Puget Custom Computers on a Thursday afternoon and had received my order by the next Thursday. Incredibley that included consultation time, build time, testing and shipping. I had a minor software glitch and so I have already had dealings with tech support. They were also very positive and courteous. Not only do you talk to someone local, but they are located in the company building, not in India or elswhere. My problem was rectified promptley and courteously. If you are computer knowledgeable you can select your case, power supply, motherboard, and all the other components as well. With other brands you get the case, power supply and motherboard that comes with the model you select. It was really nice having the full choice of components. Another nice thing was being able to follow the computer build on line at PCC's website. My computer came double boxed with not even a scratch on it. I have had my computer for a month now and this was the best computer purchase decision I have ever made. I have recommended and will continue to recommend Puget Custom Computers to friends and family and anyone who is interested in a quality computer. If your not into customizing, PCC offers all the help you'll need and they offer preconfigured systems that don't require much decision making at all. On a scale of 1 to 10 I give PCC a 10 stars."