"Thanks to Puget Systems I am the satisfied owner of a gorgeous custom editing workstation. Jeff Stubbers worked with me throughout the buying process, answering all of my questions without any sales pressure. I felt like I was in good hands. The end result is a computer I expect to last years. I highly recommend this company for customer service and a great product."

"Puget is an amazing company top to bottom. Their customer service is fantastic, the build quality is superb, and they go above and beyond to deliver top tier service."

"This computer is better than any I have ever had. I have been burning through dell laptops for years over-taxing them with video post-production work. Now that I have a Puget Systems computer I can do motion tracking and extremely complicated compositions in After Effects smoothly and in no time at all. Jeff was super helpful when I was picking out what build to get, and I got the computer much faster than I expected (in the middle of a PANDEMIC!) I really appreciate all the care that the folks at Puget put into their work. It has been worth every penny and I will never get a computer from anywhere else."

"I have nothing but good things to say about Puget, but the #1 thing is Wilson who helped me with my computer selection 7 years ago and again now. I have built my own PCs for 20+ years and Wilson knows what he is talking about. More importantly he is not pushing for a sale, and in many cases he flat out told me not to upgrade yet (performance improvement was not worth it) or to go with a lower end part for my use case. Not pushing for more expensive parts or for quick sale means that I can truly trust his word when he DOES recommend me to do something.

I built a high end 3D modeling and photo editing PC, received it quickly and have been using it for about a month now. It's a beast, well built and reliable.

Could I have built it myself for less money? Yes, but not that much less. Did I have time to do it? No, not really. Was the time savings worth the extra cost I paid Puget? Yes, absolutely!

Additionally the real life benchmarks Puget runs and blog posts they publish are some of the best content on the web when trying to decide when to upgrade. These guys rock.
"

"I discovered Puget Systems in 2015. Needing a new laptop, but wanting to stay with Win7, (because of being very comfortable using it, and NOT wanting any of the Win8 versions), wanting an SSD and a few other specific hardware choices, but mainly, NOT wanting all the bloatware that comes pre-packaged with a new computer..., I was striking out with the usual suspects.

So I thought about doing a search for Custom Computers, found Puget, and once I researched their philosophy (like how they test components, then only use the ones that fall well below generally-accepted failure rates), I could tell they were the company I wanted to buy from.

5 years later, and I've had to reach out to them only a few times..., they have been outstanding. The motherboard of my laptop failed a couple months ago (most likely due to my neglect), and even though it was out of production, they fixed me up with a MB that they had on-hand through some creative, outside-the-box thinking, that I doubt would've happened with any other company. I couldn't be happier with the support I've gotten from these guys.

They didn't try to sell me a new machine, answered all my questions, and my laptop is even slightly better than when I sent it in for repair. Puget Systems runs their business the RIGHT way, by building quality products, taking care of their customers, and building relationships with them. I WILL buy my next computer from them."

"I have a couple systems from Puget. One, running Windows Server 2012 Essentials has been up and running 7/24/365 for over 7 years. The other, a Serenity, is my new main personal computer. I have built my systems in the past and done well with them, but am very glad I went with the Serenity. I has everything I want with no junk software installed....and, yes, it is whisper quiet...maybe even quieter than that."

"I have built every computer I have ever owned, I decided to go with buying one pre-made for the first time. Puget was a very easy and fast experience. There customer service was great and I liked being able to track my computer being assembled."

"I have purchased three Puget computers over the years and I am still running the last two of them - one on Windows 10 and the other on Windows 7. The advantage of Puget Systems is that they can tailor the computers to match your needs. They identify the top-of-the-line components that they install. If one has a question or a problem, they are always available to assist."

"To begin, I’m extremely impressed with Puget Systems customer service. They go the extra mile to communicate what is happening as they accept your order and build your custom computer. They posted regular updates as the computer was built and by using the names of the employees who were assigned the tasks, they helped to really make one feel that Puget Systems is not just a big faceless company and that my own needs were being addressed. I’ve never seen anyone do a better job.

I read reviews to see what other customers are saying and I’m often very irritated by reviews on the web site of a large online retailer where some customers will give a poor rating because of something ridiculous like the fact that they cut their finger when opening the shipping box. With Puget Systems I read reviews on their site and a photography forum unrelated to Puget Systems and the comments were impressive. Their systems were reported as performing well using the software of their choice. One was a little surprised that things worked so fast that he could no longer watch the progress while using stacking software. One was from a customer who had a part failure and he described in detail how helpful the company was in quickly resolving the problem. Others said that from their experiences that they would never switch. Should I have a problem with my purchase it will be wonderful to talk to someone who will not be reading from a script where the first action will be to ask me to clear my cache!

Their level of expertise is also very impressive. It had never occurred to me that I could work with someone who knew the software I was using, had selected components that would work best for that software, and that even ran some of their benchmark testing using features of the software. The person I first asked for recommendations was also a photographer and he knew from the specifications for my current system what the problems were and how to address them. I use Lightroom and Photoshop for my work and when I saw that they tested my build using a current version of Photoshop and the Smart Sharpen Filter I was impressed! Puget Systems has also published numerous papers describing their research, testing, and conclusions that are available to anyone, not just the customers who have already made a purchase. This was very helpful to me in making my configuration decisions.

When the computer arrived, it was packed as described and was in great shape. Puget Systems showed their level of care again as they included extra cables to connect my monitor and a bag of extra knurled screws in case I lost one. The system has met my expectations in that all of the choke points I was experiencing have gone away, software loads quickly, and the “Edit in Photoshop” transfer from Lightroom to Photoshop is performed so quickly that Photoshop doesn’t hang during the process and there is no waiting time.

I couldn’t be happier.
"

"My first purchase was a Serenity Computer 7 years ago. This computer served me well for it's entire life span. When it was time to upgrade Puget Systems was the only choice for me. They have supported me by addressing questions about my system over the years, always providing excellent advice at no charge. I now have received my new Serenity Computer from Puget Systems. Delivery was fast and within the time quoted. I like the online facility at Puget which allows the customer to see the stage your computer built at each point in time, and who is doing the work. I now have my new system up and running and, not unexpectedly, I am absolutely 100% satisfied with my purchase.

I can't give enough praise to all the folks involved in the process, from the tech advisor, sales pro, all involved in the build, testing, quality control, and shipping professionals. You are why people always come back to Puget Systems.

Tim"

"The Puget team is always incredibly helpful and know how to build a badass edit system!"

"Smooth as silk, including answering dumb questions that, if I'd read the info on the links they provide, I'd not have had to ask. Computer has been such an upgrade from the home built that I'd had for years. It's quiet, boots in less than a half minute and has run everything I've asked it to without blinking.

Thanks Puget Systems! "

"From the start to finish, this company did an excellent job. They provided a status in every step of the building of my computer that I could follow online. They also tested the parts as they assembled the pc and provided the results. Once the pc was built, they did a least two day test or more, putting the stress on the pc making sure everything was in working order. Then they packed up the my computer, test results, pictures that were taking along the way. Also providing rescue materials (etc. bootable flash drive, windows 10 pro discus, driver cd) all in professional note binder. Well done job!"

"I did a lot of shopping around for the perfect PC build. I looked up individual components and calculated cost of doing it myself versus having Puget put it together. For $700 over the cost of components I got it built for me with extensive testing and lifetime technical support. Working with their representatives was an amazing experience and they made sure I got the perfect rig built for my needs.

I would recommend this company to anyone trying to build an amazing custom computer. My girlfriend will be purchasing hers from Puget Systems in a few years."

"I have just completed setup of my third Puget Systems computer. Each experience has been nothing but positive -- from the coaching through the purchase process (they never try to "upsell") through my telephone calls during setup, I have been treated as their most valued customer. The systems are simply the best -- best components, cleanest wiring, and ALWAYS going to extra step for the customer -- including pre-wiring for devices I would install myself. They are willing to tell me the truth when one of my ideas isn't so great, offer solid solutions, and do so with a great spirits -- each person I interact with actually seems to LOVE what they do! It shows in their work and in the rock-solid computers they build."