"This is the second system I bought from Puget and again the level of service and meticulousness with which they approach the whole process is simply amazing. For anyone who wants to build a very powerful machine but doesn't have the knowledge or time just turn to Puget, it's guaranteed quality, very well worth the price. Not to mention they make it fun and you feel like a new baby is coming to your family. My old machine from them still works after nearly 10 years, I certainly hope I will be buying my third system from them in a much shorter timeframe: )."
"This is the 3rd computer I have purchased from Puget. Their pre-sales service is the best. They try and understand how you are going to use your system and then make recommendations based on your input. Sometimes those recommendations save you money and sometimes they may cost you more money, but in the end, the system you configure will be the best for you based on your input. Their configuration tool is great to start with prior to talking with sales. If you ever open up the case of your newly built computer, you marvel at their assembly techniques and you can be certain because of their post sales followup the components are the best. Their post assembly testing gives you assurance that your system will perform as expected. These people know what they are doing!"
"These guys are #1 in my books as far as I'm concerned. The premium price you pay is worth every penny for the quality of the product you receive. All of the testing they do insures you receive a machine ready to go to work. And they keep you in the loop during the entire build process so you know exactly when to expect shipping.
After receiving my machine and working with it for a few days I had a user-related issue and I messed up something. I called their tech support and the help was spot on getting me back to a normal configuration. Highly recommended.
Customer Service gets an 11 out of 10."
"It took awhile to get it, so you must be patient. It is a hand-made computer. I use my computer at work for 12-14 hours every day. It needs to "just work" at as fast a speed as possible for years and years. The real test for me in the "Was it worth it" dept. will be five years from now. I purchased from Puget Systems specifically for that very test. I have high confidence I will be pleased five years hence."
"I have never interacted with a company that was very, very customer orientated. The steps that were involved in building my machine, lets you know I was getting a very high quality computer. The options they have for consumers for information and support was outstanding for me"
"The staff which I worked with were very professional, knowledgeable, friendly and understanding. The PC's are very reliable."
"This is my fourth computer purchased from Puget Systems. Their service and craftsmanship is exceptional! Highly recommended!!"
"After 20 years on Mac, the jury's still out on whether PC is a great fit for Antifreeze Design. But if we go back to Mac, I'll be begging Puget to sell it to me. I've NEVER had customer service this good, and certainly not with computer equipment."
"I love Puget Systems. I'm about 10 PCs in across a family and about 10 years.
Even bring joy to the whole thing; makes me feel like a kid!"
"You know you are getting a very reliable Computer from Puget Systems. This is my second workstation I've had them build for me. And they have been rock solid so far."
"Excellent customer service. Always there to answer questions intelligently. They actually care about the product and your satisfaction. I maaaay have found a new place to always buy computers. "
"Excellent product and excellent team that kept me informed of progress of assembly, testing, performance and delivery. In spite of the holidays the product was delivered on time and it took just several hours to set and build the system as replacement to an existing computer. "
"This is the 6'th computer I have bought from Puget. I have always had a positive experience with Puget."
"Computer was great and received within a reasonable amount of time."
"This is the 4th machine I have purchased from Puget. Service is unbeatable. Each machine has been customized to perform with my resource-intensive voice recognition and medical software and peripherals. This one is the cornerstone of my home medical consulting business. Working with Puget, quality and dependability have been better than I could imagine, and quick help with any problems I encountered. My 3rd PC was used 4-15 hrs/day for 5 years, and Wilson Chau helped me plan both! Love this PC!"