"After 20 years on Mac, the jury's still out on whether PC is a great fit for Antifreeze Design. But if we go back to Mac, I'll be begging Puget to sell it to me. I've NEVER had customer service this good, and certainly not with computer equipment."
"I love Puget Systems. I'm about 10 PCs in across a family and about 10 years.
Even bring joy to the whole thing; makes me feel like a kid!"
"You know you are getting a very reliable Computer from Puget Systems. This is my second workstation I've had them build for me. And they have been rock solid so far."
"Excellent customer service. Always there to answer questions intelligently. They actually care about the product and your satisfaction. I maaaay have found a new place to always buy computers. "
"Excellent product and excellent team that kept me informed of progress of assembly, testing, performance and delivery. In spite of the holidays the product was delivered on time and it took just several hours to set and build the system as replacement to an existing computer. "
"This is the 6'th computer I have bought from Puget. I have always had a positive experience with Puget."
"Computer was great and received within a reasonable amount of time."
"This is the 4th machine I have purchased from Puget. Service is unbeatable. Each machine has been customized to perform with my resource-intensive voice recognition and medical software and peripherals. This one is the cornerstone of my home medical consulting business. Working with Puget, quality and dependability have been better than I could imagine, and quick help with any problems I encountered. My 3rd PC was used 4-15 hrs/day for 5 years, and Wilson Chau helped me plan both! Love this PC!"
"I wish every company had customer support as good as Puget. Everything was well documented and updates were given every step of the way. At any time I could check the status of my build. The system itself is incredible. Delivery and unboxing is another flawless experience. Everything is laid out perfectly, even with a specific unboxing procedure to make handling easier. I can't recommend them enough. "
"I waited a long time and did a lot of research prior to ordering from Puget. I called Puget to verify that I had the right components and after talking to a specialist I made one change. I selected a second SSD drive after the benefits were explained, so glad I did! I received daily emails with all the pertinent info as my computer was being built. The computer was packaged very well and delivered on a Saturday. The booklet that accompanies the computer was very helpful and relieved the stress of having to move all the data to a new machine. The recommended software worked like a dream and I was up and running in an hour and a half. The speed of this "machine" is unbelievable. I bought this for photo editing and color reproduction was paramount so I upped the monitor that was available through Puget to a BENQ that is 100% SRGB and 99% RGB. One last thought, this is not a throw-away computer. If in the future I needed or wanted a change I could ship it back to be updated. I should have ordered sooner! "
"The folks over at Puget are very patient and helpful with selecting a custom PC build.
Unfortunately, and not their fault, Intel was unable to deliver the processor that I had selected.
I'm not totally satisfied with the process as I ended up buying a AMD based computer, not from them :("
"This is my second purchase from Puget. With Puget's help, I customized my machine for the applications I used most (photography and videography) to give the best throughput using quality components. Their process of select - build - test - QC - pack and ship is well above industry standards. My first computer is still serviceable given 9 years of use. Technical support has been immediate and accurate even supplying new video cables when needed which was not part of their responsibility. Overall, the best computer purchase I could have made - and I have made many over my professional life."
"This is the 4th machine I have purchased from then. I would probably never go elsewhere."
"Easy website to decide / pick the parts you want. Everything has been smooth from ordering my parts to turning on the computer. "
"Jeff answered the phone when I called to discuss ordering a system, and spent all the time necessary to learn my needs in a new Windows 10 system for hardware and basic software. He made good suggestions (larger motherboard and case at not much cost) to help the system be customizable if desired later, and to make it last more years, since I keep them for as long as I can. My outgoing system was home-built in 2005 on Windows XP, professionally rebuilt after a drive failure in 2012 on Win7, and kept running till the bloody end when the end of support for Win7 forced another change.
With any luck this system will last me 7 or more years, too."