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Product & services pricing
3.52/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.38/5
Customer service:
4.82/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-01-06

They Build Incredible Machines.

"We purchased a workstation from Puget specifically for After Effects and have since found out that it is also an ideal machine for Premiere Pro too. This has become our workstation for everything post production related and we are very happy with the performance.

We are also very happy with the support that they provide. We had an issue (most likely Windows related) that was way beyond our computer skills to fix. We called Puget and they had one of their tech gurus remotely repair the issue via code. They didn't try to explain the issue away, they fixed it with a ton of enthusiasm. We love this company, their communication is second to none, and they will have our ongoing business for future workstations for our video production company.
"

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Verified
4/5

2015-08-30

The computer was fine - connecting all my monitors took some effort

"

I received my new computer and satisfied with it. It has taken me awhile to set it up to replace my old Puget System computer bought in 2015.

That computer used the DisplayPort to connect 3 monitors using special adapter and software from Matrox. As you can guess, in order to get that software on my new machine, I had to already have run the start up routine which requires a monitor with either an HDMI or DisplayPort connection. My monitors only had a DVI and VGA outputs.

I bought a 4th new monitor to start my new computer and eventually connected my other 3 monitors. Currently, everything is working.

"

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Verified
5/5

2020-01-05

The Best!

"This is my second computer from Puget. This is a remarkable company. The Customer Service is phenomenal in both configuring a computer. They won't sell you what you don't need, but make sure that you have enough hardware for your needs. Customer Service after sale is also wonderful. They are always there to help. If the price is slightly higher than off-the-shelf computers, it's because the quality of the "ingredients." Your computer will last longer. AND the Customer Service is terrific. "

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Verified
4/5

2020-01-04

great pc

"would be 5/5 but they forgot the power cord, i called and they overnighted it right away at no cost"


Verified
5/5

2020-01-02

Amazing service before, during, and after the sale.

"And the hardware is superb. "

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Verified
5/5

2020-01-02

Puget Experience

" Professional and communicative from first contact to delivery. Truly a 10 of 10.
"

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Verified
5/5

2019-12-26

Great service and notifications

"I really appreciated having email notifications on my computer's progress and lots of communication when I had questions. "


Verified
5/5

2019-12-25

Excellent in every way

"Puget Systems provided me with outstanding information and advice prior to my purchase, an outstanding computer for my needs, and excellent support afterwards (of which minimal was needed). I highly recommend them.
"

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Verified
5/5

2019-12-23

What an experience!

"It was a super easy process. I started my custom computer, then had some questions. They were super easy to get a hold of and talk with about my order. The orders came in a timely fashion, and were solid machines. In the un-boxing experience everything was clearly labeled. The whole process was super user-friendly, felt like they thought of everything. First time as a Puget Systems' customer, and we're happy with the whole experience. Definitely recommend!"

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Verified
5/5

2019-12-22

Tremendous service. Great experience

"Would definitely order again."


Verified
5/5

2019-12-21

Cheese graters are grate but I’d rather have a Puget build

"Just an awesome machine and company. I’ve built several of my own towers and it was really nice to have someone make one that is not only really fast but also just works for what I’m doing. Great company overall. "


Verified
5/5

2019-12-20

Great company

"great service and great products"

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Verified
5/5

2019-12-14

Overall enjoyable company to work with!

"Placing the order was extremely easy. Being able to go on the site and track the progress of the build was great. Actually being able to see pictures of the completed system before it was shipped was awesome! I cannot recommend them enough!"

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Verified
5/5

2019-12-15

Paul_P_2019

"Excellent customer service. Very fast to get a hold of and answer questions. We discussed not only my software but my workflows within my software to build the best possible machine within my budget. Every step of the process was clearly organized right up to the arrival of my machine. So far I am very happy with the result!"

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Verified
5/5

2019-12-13

Awesome product! Awesome service!

"I am totally glad I went with PS. Rendering that required overnight on a fully loaded Surface Pro 6 were completed in < 1 hr on this work station.
I loved the track progress during the purchase and build process.
Delivery was amazing and everything worked out of the box.
I smile whenever I am sitting in front of this system
Thank you!
"

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