"After many years of dealing with computers made by the 3 big computer companies mostly because they were the same brand and more or less worked until this time, when I decided to replace my 10 year old PC. As you can imagine all 3 failed and they failed so bad, that I had to return the 3 PCs, because of their abysmal lack of quality. So, I remembered that about 10 years ago, just out curiosity, I saw this site, Reseller Ratings.com, so I came back and saw the ratings for the computer makers, and whoa ! I was surprised that the same company, Puget Systems, that I saw 10 years ago, it was still at the top of the ratings.
And I decided to give it a shot and ordered a monster PC.
Puget Systems built the best PC I have ever seen, with the best components my budget can afford. Not only it is fast, after all it is a monster PC, but it is also so quiet you can't even know it is there. But the most impressive thing was that my VPN connection speed is almost as fast as what I get from my ISP. Normally in my old PC, and while I was suffering with the horrible PCs made from the 3 big companies, my VPN connection speed dropped to half or less, even with the "new machines", but with this Puget System it is in another league.
Plus you get all the notifications while your PC is being built, pictures of your PC and so many benchmarks and tests that I didn't know they even existed, obviously the big computer maker won't do even if you are paying practically the same price.
My hat goes off for all the people at Puget Systems. If you are in the market for a new PC, either for gaming or for work, they are the real deal.
Thank You"
"Highly recommend Puget Systems. My computer is awesome. Their customer service through out the process was outstanding.
Definitely going back when I next need an upgrade!"
"The computer is top notch and the customer service is next level. Couldn't be happier. "
"Couldn't be happier with the product quality, build process and over customer service. Will buy from them again. Highly recommended!"
"These guys know what you need for your particular application(s), and I couldn’t more highly recommend a company. The photos of your system and real-time updates while its being built are awesome! From inquiry to final delivery, Puget Systems delivers an unequaled experience for customer service and performance."
"I had a great experience contracting a custom build from Puget Systems! I had a custom Serenity build for my Game Audio Workstation--fast, quiet, loaded with RAM, and running an RTX 2080 on top of it all!
The team at Puget Systems was helpful in customizing the build and very friendly when I journeyed down to their facility to pick it up! Great experience overall!"
"From saving my quote to the arrival of my system Puget staff and their quality-control process was outstanding. I cannot overstate how thoughtful and comprehensive is their protocol for ensuring that their customers receive a system that is in tip top condition with the exact specifications chosen by the customer. It's clear that Puget Systems' dedicated staff care about, enjoy and derive real meaning from their craft. I highly recommend you consider Puget for your next system be it a small one like my NUC or an ultrapowerful workstation."
"Our company was looking for a new computer to replace our current server. We were very happy with Puget's emphasis on reliability for the computers that they sell. They were also very helpful in getting us the latest server operating system and we look forward to many years of having a computer that will be trouble free! "
"I bought my workstation in 2014 to work from home as a 3d artist. Within the first year my graphics card gave up, I called up Puget systems and they immediately sent me a replacement and then talked me through the installation over the phone to make sure the new one worked. They also gave me a shipping label so I could return the one that died. Now in 2019 I wanted to try VR and discovered my exisiting ports don't give enough power. I bought a new PCIe card for powered USB and I was told the cables needed for my particular power block were not carried in stores. I contacted Puget to find where to buy them and they just sent me the part I needed for free. They did provide lots of cables when they originally shipped my computer, but the cable I needed was not included.
I would highly recommend getting a computer from this company. It is reassuring to know they will always help me with any issues I might have. "
"I truly love my new computer. I will use them again if I need another workstation."
"Started with a most helpful consultation, which customized one of the standard builds for a Lightroom focused machine. The build process could be followed online, and the shipping was prompt. About a total of 10 working days from first call to arrival at my door. Build quality was solid and professional looking. No crapware on machine, just vanilla win 10 and some utilities. Basically i would recommend for their thorough knowledge of the PC domain, and a very customer oriented focus."
"Puget Systems was amazing at providing detailed notes as my custom computer was built.
They responded very quickly throughout the process whenever I had questions.
The computer they built for me is amazing -- I didn't think I'd go back to a PC after using a Mac for years, but Puget Systems built an amazing computer that is super stable and much more customizable than modern Macs."
"So I return from vac to find my main system kaput. Call up Puget, Shawn stays on the phone with me for over a half hour diagnosing the problem, finds me a work-around to keep me going while I wait for the part, then finds a way to upgrade my part without upgrading the cost. All this on a system that's 3 years old and long out of warranty! If these guys ever go away, I'm going to have to change careers, I'm too spoiled to deal with cookie-cutter bad service from other vendors. I've been a satisfied customer for 13 years, and I'll stay with Puget until I don't need computers anymore!"
"Customer service was excellent - I had no issued finding out the right set up, then saw virtually the machine being built. It was delivered on time and was easy to set up. It is very quiet and efficient in doing what it was designed to do. I am very pleased with its performance."
"I've bought a few custom PC's before, and Puget went above and beyond all expectations and experiences I've had with other companies. They helped me find exactly the right computer parts that were specifically tailored to what I wanted to get out of my PC within my price range. They also explained which parts were better for which price and why in great detail when asked. They had very frequent step by step updates and comments as my system was being built, and the thoroughness they put into every step was easy to see. My PC arrived well packed in perfect condition, and was of exceptional quality. I couldn't be happier with how Puget handled my order. "