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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-08-07

Spirit CAD System

"Awesome customer service!! I have used Dell Workstations previously and had been a little reluctant using a custom PC builder but all my concerns were laid to rest when I started dealing with Puget Systems. From the initial configuring on through to the delivery I was constantly impressed with the level of care and precision these guys have. Awesome job! "

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Verified
5/5

2019-07-30

Just great all around

"Just received my second PCS system. They did this one way better than 10 years ago when I got my first system. I didn't think that was possible but they did it. It's impressive how they handle individual "little guy" sales just as smoothly and thoroughly as the big buyers. My new system cold boots to Windows in 20 seconds without any tweaks--amazing! It's fast and silent and everybody says, 'That's cool, what's that?' when they come in my office and see it on my desk. I was brought up on "Do it right or don't do it!" but I rarely work with a company that 'does it right' in every single detail from first contact to delivery. Just outstanding!"


Verified
5/5

2019-07-25

Worth the price, and that's saying a lot

"Expensive but completely dedicated to the quality of their product."


Verified
5/5

2019-07-20

Made in the USA

"Delivered on time. Do not forget the software you want or need & if it works with all other software your using. Amen.
"

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Verified
5/5

2019-07-20

Well pleased

"I needed a quite gaming system for a home office shared by multiple family members. The Serenity is as quiet as advertised. I appreciated all the updates and personalized pictures."

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Verified
5/5

2019-07-20

Super ULTRA Professional

"I am Really Impressed about my first new PC from Puget Systems...
the only word you can say about it is : AWESOME
SUPER COOL
ULTRA FAST
ULTRA QUIET
thanks to all workers in Puget system to make this PC the way I like , the way I prefer , the way I love , the all I need in one hell PC

"

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Verified
5/5

2019-07-17

Outstanding Computer and Service!

"First of all thank you for helping guide us through what we needed. Then you took it from there. The computer is so fast and everything we need. All of our software installed just fine and the transition from old computer to the new one is seamless! We also loved the manual binder that came with the computer complete with names of those that assembled the computer and tested it! Wow!! We really felt taken care of and are enjoying the product! Thank you so much for your thoroughness and making the process so easy!!"

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Verified
5/5

2019-07-15

Definitely Worth It!

"This is the 3rd PC we’ve had Puget build for us in 10 years, and we just ordered a 4th. Excellent technical advice, careful selection of components that will work together, painstaking assembly, exhaustive testing and benchmarking, packaging that sets the standard for everyone, thorough documentation, and exceptional support. Our 4th Puget Systems computer — now in the final stages before shipping — will replace my current one which has provided rock solid reliability and stellar performance for 7 years (!) and is only being superseded due to the planned obsolescence of Windows 7. This isn’t just a luxury. I’ve built a number of good, fast PCs myself, but using Puget Systems is smarter."

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Verified
5/5

2019-07-12

Boosterthon Editing PCs

"I've had a great experience so far.

I spoke briefly with the sales dept prior to placing an order. After discussing our particular needs and budget, I placed an order for 2 12 core Intel based systems. The process was very smooth, and I really enjoyed seeing the progress report, and frequent updates.

I've built dozens of machines in the past, and just didn't have the time to build any new machines. The techs built, rigorously tested the machines, and provided an extensive report concerning benchmarks and temperatures. The thermal imaging was a nice and unexpected bonus.

The machines arrived very well protected from shipping damage, and fired up immediately. I've spent about a week or so incorporating them into our workflow, and they've performed flawlessly.

I will absolutely look to Puget Systems in the future, for both consultation and implementation.
"

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Verified
5/5

2019-07-12

Puget Systems: A Quality Organization

"In 2013 I purchased a desktop computer from Puget and was very favorably impressed by the personal contact and assistance I received in the design and purchase. Soon afterward I learned that this attitude continued into the support phase after I was set up and running. For those reasons as well as the smooth operation of my computer I returned to Puget when I chose to upgrade to a new desktop. Once again I received the expected personal touch and knowledgeable assistance in both the design and the subsequent support I needed. I am now up and fully operational and have nothing but AAA ratings to extend to my firends at Puget Systems."

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Verified
5/5

2019-07-09

Incredible Attention to Detail

"Puget Systems delivered on everything promised; this thing is designed intelligently, build to last, and very silent, even if I start playing some game on ultra settings, it doesn't sound like a jet engine warming up, like my last MSI computer."

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Verified
5/5

2019-07-04

Awesome experience

"I had bought a computer a few years back from Puget systems and have been very happy with the computer and the support that they have provided. Now that it was time to upgrade I called them to go over my options. Jeff and Geno were very helpful in refining what I needed from my new system and what components would be best in achieving that. I can't say enough about Puget Systems and the way they walked me through the build of the computer, letting me follow along with its assembly and sending me links that would make my experience when I get the machine smooth. If you want a great machine with fantastic technical support Puget Systems is the way to go."

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Verified
5/5

2019-07-03

Puget Systems

"This company is nothing short of amazing! From sales to customer service to technical support and ultimately to their wonderful product! We have used them for years and I have to admit we did waver once by s friends persuasion and I have to tell you they it was a big mistake! They just built us another computer and all I can say is “WOW!” Do not hesitate for a moment to use them. "

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Verified
5/5

2019-07-01

Top Notch Team - Professional Service

"Exceeded expectation on all accounts. Thank you!

Highly recommend if you are looking for a professionally built system for you custom needs.
"


Verified
5/5

2019-06-25

Customer service lives!

"Puget systems customer support was excellent. Thanks folks. "