"Our company was looking for a new computer to replace our current server. We were very happy with Puget's emphasis on reliability for the computers that they sell. They were also very helpful in getting us the latest server operating system and we look forward to many years of having a computer that will be trouble free! "
"I bought my workstation in 2014 to work from home as a 3d artist. Within the first year my graphics card gave up, I called up Puget systems and they immediately sent me a replacement and then talked me through the installation over the phone to make sure the new one worked. They also gave me a shipping label so I could return the one that died. Now in 2019 I wanted to try VR and discovered my exisiting ports don't give enough power. I bought a new PCIe card for powered USB and I was told the cables needed for my particular power block were not carried in stores. I contacted Puget to find where to buy them and they just sent me the part I needed for free. They did provide lots of cables when they originally shipped my computer, but the cable I needed was not included.
I would highly recommend getting a computer from this company. It is reassuring to know they will always help me with any issues I might have. "
"I truly love my new computer. I will use them again if I need another workstation."
"Started with a most helpful consultation, which customized one of the standard builds for a Lightroom focused machine. The build process could be followed online, and the shipping was prompt. About a total of 10 working days from first call to arrival at my door. Build quality was solid and professional looking. No crapware on machine, just vanilla win 10 and some utilities. Basically i would recommend for their thorough knowledge of the PC domain, and a very customer oriented focus."
"Puget Systems was amazing at providing detailed notes as my custom computer was built.
They responded very quickly throughout the process whenever I had questions.
The computer they built for me is amazing -- I didn't think I'd go back to a PC after using a Mac for years, but Puget Systems built an amazing computer that is super stable and much more customizable than modern Macs."
"So I return from vac to find my main system kaput. Call up Puget, Shawn stays on the phone with me for over a half hour diagnosing the problem, finds me a work-around to keep me going while I wait for the part, then finds a way to upgrade my part without upgrading the cost. All this on a system that's 3 years old and long out of warranty! If these guys ever go away, I'm going to have to change careers, I'm too spoiled to deal with cookie-cutter bad service from other vendors. I've been a satisfied customer for 13 years, and I'll stay with Puget until I don't need computers anymore!"
"Customer service was excellent - I had no issued finding out the right set up, then saw virtually the machine being built. It was delivered on time and was easy to set up. It is very quiet and efficient in doing what it was designed to do. I am very pleased with its performance."
"I've bought a few custom PC's before, and Puget went above and beyond all expectations and experiences I've had with other companies. They helped me find exactly the right computer parts that were specifically tailored to what I wanted to get out of my PC within my price range. They also explained which parts were better for which price and why in great detail when asked. They had very frequent step by step updates and comments as my system was being built, and the thoroughness they put into every step was easy to see. My PC arrived well packed in perfect condition, and was of exceptional quality. I couldn't be happier with how Puget handled my order. "
"Awesome customer service!! I have used Dell Workstations previously and had been a little reluctant using a custom PC builder but all my concerns were laid to rest when I started dealing with Puget Systems. From the initial configuring on through to the delivery I was constantly impressed with the level of care and precision these guys have. Awesome job! "
"Just received my second PCS system. They did this one way better than 10 years ago when I got my first system. I didn't think that was possible but they did it. It's impressive how they handle individual "little guy" sales just as smoothly and thoroughly as the big buyers. My new system cold boots to Windows in 20 seconds without any tweaks--amazing! It's fast and silent and everybody says, 'That's cool, what's that?' when they come in my office and see it on my desk. I was brought up on "Do it right or don't do it!" but I rarely work with a company that 'does it right' in every single detail from first contact to delivery. Just outstanding!"
"Expensive but completely dedicated to the quality of their product."
"Delivered on time. Do not forget the software you want or need & if it works with all other software your using. Amen.
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"I needed a quite gaming system for a home office shared by multiple family members. The Serenity is as quiet as advertised. I appreciated all the updates and personalized pictures."
"I am Really Impressed about my first new PC from Puget Systems...
the only word you can say about it is : AWESOME
SUPER COOL
ULTRA FAST
ULTRA QUIET
thanks to all workers in Puget system to make this PC the way I like , the way I prefer , the way I love , the all I need in one hell PC
"
"First of all thank you for helping guide us through what we needed. Then you took it from there. The computer is so fast and everything we need. All of our software installed just fine and the transition from old computer to the new one is seamless! We also loved the manual binder that came with the computer complete with names of those that assembled the computer and tested it! Wow!! We really felt taken care of and are enjoying the product! Thank you so much for your thoroughness and making the process so easy!!"