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Product & services pricing
3.48/5
Chance of future purchase:
4.87/5
Shipping & packaging:
4.38/5
Customer service:
4.82/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-06-08

Excellent

"great product and great service. they were quick to answer all of the questions I had. thanks guys!"

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Verified
5/5

2019-06-06

Wonderful products and service

"The team at Puget Systems was extremely helpful, responsive, and knowledgable. They were a huge help throughout my process of selecting a system, ordering, and receiving. I have been recommending them to colleagues since then, and would certainly go with them for the next work station I purchase."

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Verified
5/5

2019-06-06

Another Great Experience

"This is the second computer I ordered from Puget Systems and my experience was just as good as my first time. I spoke with the techs who helped me design a workstation that would meet my needs. It was built with care, shipped quickly and I integrated it easily into my work network. "

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Verified
5/5

2019-05-26

Great computer

"On line choices were good and ordering was very easy. Mark kept me informed as to the status. Good service. Good computer. I have ordered in the past and I plan to order another computer in June. "

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Verified
4/5

2019-05-24

Very good service and excellent advice

"It was good, like Dell was 30 years ago. Custom service. Help is just a phone call away. You can talk to the person that assembled your computer. If you want to install parts afterward they sell you the parts along with simple instructions to install them."


Verified
5/5

2019-05-23

Expectations exceeded

"My expectation were exceeded. The total experience of ordering and keeping me informed of the progress during assembly were both excellent. I am very happy with selecting Puget Systems for my new computer upgrade."


Verified
5/5

2019-05-23

Top Notch Support

"My experience with Puget Systems was excellent from the moment I contacted Jeff (Sales Representative) to the moment the computer arrived. The system they use to keep the customer updated on the status of the computer build is unmatched. I was able to virtually track the computer through their system from start to finish. Before the computer arrived I had access to results of a multitude of tests they performed on components in the system to include IR images to show temperatures when the system was under full load. The computer arrived well packed and contained a wealth of information on the system as well as the steps it would take to get me started. The real story in the end though is measured by the performance of the computer. I wanted a quiet computer that was capable of efficiently processing large photo files in both LR and PS. After putting the computer through a series of real world test I couldn't be happier. The final touch was the outreach I received from Alicia in Customer Support about 10 days after my computer arrived to ensure everything was working up to my expectations. Bottom line, I highly recommend Puget Systems to anyone in the market for a new computer."


Verified
5/5

2019-05-23

A Good Decision

"I was concerned about the cost of Puget computers but when I spec'd out a Dell with as close to the exact components as the Puget, the cost was about the same and that did not include the sound deadening and cooling that comes with the Puget I bought (Serenity). I also liked that they worked with me in selecting the best components for my particular needs. They test each component thoroughly, providing written results of the tests. They are easy to reach, easy to talk with. Highly recommended."

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Verified
5/5

2019-05-22

Puget Systems Review

"Overall my experience with Puget Systems was excellent. At each stage the level of communication (email, web site updates on the build process) was thorough and very much appreciated.

It's fascinating to watch the system go through the Quality Control activities that Puget Systems do to each machine they build, and certainly sets the bar high. Few companies have such attention to detail.

I'm exceptionally satisfied with the system, and would happily recommend Puget Systems to anyone in the future.
"


Verified
5/5

2019-05-21

Best Editing System

"After many years of being a step behind in technology, I finally decided to go with a custom built editor for my multimedia projects. I'm glad I did. Puget Custom Computers gave me everything I expected and more in a high performance video editing computer. "

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Verified
5/5

2019-05-16

Best custom computer purchase I have ever made.

"When I look to a custom computer builder, I look at the total value they offer for the price. Puget offered a high performance, yet quiet system, and took the care to put it together and thoroughly test it. Frankly, I'm amazed by the attention to both detail and quality, and they kept me in the loop constantly during the build process. The system arrived, was packaged professionally and had survived shipping half way across the country perfectly, and worked instantly out of the box. They also provided the testing and benchmark results, IR photographs of the system interior at idle and under load, all the critical materials to do troubleshooting, reinstall of software, system recovery, or even to do a system wipe to original if ever needed. I've had the system running for two weeks now, and I could not be happier with it. Fast, powerful, and silent."

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Verified
5/5

2019-05-13

Best Service

"Puget Custom Computers are the most knowledgeable in the business. Jeff helped me configure my computer to exactly what I needed. He was so patient and answered all of my questions with extensive information so that I achieved the best build I could. Fast shipping as well!"

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Verified
5/5

2019-05-08

Highly recommend!

"Hands-down the best computer buying experience I've had."

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Verified
5/5

2019-05-06

Great workstation & experience!

"The Puget team helped me customize a workstation for CAD & KeyShot work, and it's been performing beautifully. During the build process we had slowdowns due to faulty components, but they identified the issues and added priority service to help speed it along.
When I received the unit and started running my software (on day 1!) it was incredibly solid and extremely powerful. Great job!!
"

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Verified
5/5

2019-05-02

Amazing Machine, Excellent Purchase Experience

"Ordering from the website was great! They made good recommendations for our SolidWorks use case, and helped get us in the absolute best computer for our application. Ordering and tracking process was easy and detailed. The computer showed up on-time and extremely well-packed. Also included all accessories, even those not installed with our specific configuration. Cool binder included with QA information and testing results. I can deploy this machine to my team with confidence it's gonna SHRED!"

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