"First of all thank you for helping guide us through what we needed. Then you took it from there. The computer is so fast and everything we need. All of our software installed just fine and the transition from old computer to the new one is seamless! We also loved the manual binder that came with the computer complete with names of those that assembled the computer and tested it! Wow!! We really felt taken care of and are enjoying the product! Thank you so much for your thoroughness and making the process so easy!!"
"This is the 3rd PC we’ve had Puget build for us in 10 years, and we just ordered a 4th. Excellent technical advice, careful selection of components that will work together, painstaking assembly, exhaustive testing and benchmarking, packaging that sets the standard for everyone, thorough documentation, and exceptional support. Our 4th Puget Systems computer — now in the final stages before shipping — will replace my current one which has provided rock solid reliability and stellar performance for 7 years (!) and is only being superseded due to the planned obsolescence of Windows 7. This isn’t just a luxury. I’ve built a number of good, fast PCs myself, but using Puget Systems is smarter."
"I've had a great experience so far.
I spoke briefly with the sales dept prior to placing an order. After discussing our particular needs and budget, I placed an order for 2 12 core Intel based systems. The process was very smooth, and I really enjoyed seeing the progress report, and frequent updates.
I've built dozens of machines in the past, and just didn't have the time to build any new machines. The techs built, rigorously tested the machines, and provided an extensive report concerning benchmarks and temperatures. The thermal imaging was a nice and unexpected bonus.
The machines arrived very well protected from shipping damage, and fired up immediately. I've spent about a week or so incorporating them into our workflow, and they've performed flawlessly.
I will absolutely look to Puget Systems in the future, for both consultation and implementation. "
"In 2013 I purchased a desktop computer from Puget and was very favorably impressed by the personal contact and assistance I received in the design and purchase. Soon afterward I learned that this attitude continued into the support phase after I was set up and running. For those reasons as well as the smooth operation of my computer I returned to Puget when I chose to upgrade to a new desktop. Once again I received the expected personal touch and knowledgeable assistance in both the design and the subsequent support I needed. I am now up and fully operational and have nothing but AAA ratings to extend to my firends at Puget Systems."
"Puget Systems delivered on everything promised; this thing is designed intelligently, build to last, and very silent, even if I start playing some game on ultra settings, it doesn't sound like a jet engine warming up, like my last MSI computer."
"I had bought a computer a few years back from Puget systems and have been very happy with the computer and the support that they have provided. Now that it was time to upgrade I called them to go over my options. Jeff and Geno were very helpful in refining what I needed from my new system and what components would be best in achieving that. I can't say enough about Puget Systems and the way they walked me through the build of the computer, letting me follow along with its assembly and sending me links that would make my experience when I get the machine smooth. If you want a great machine with fantastic technical support Puget Systems is the way to go."
"This company is nothing short of amazing! From sales to customer service to technical support and ultimately to their wonderful product! We have used them for years and I have to admit we did waver once by s friends persuasion and I have to tell you they it was a big mistake! They just built us another computer and all I can say is “WOW!” Do not hesitate for a moment to use them. "
"Exceeded expectation on all accounts. Thank you!
Highly recommend if you are looking for a professionally built system for you custom needs.
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"Puget systems customer support was excellent. Thanks folks. "
"Puget Systems delivered a solid build PC geared towards handling high resource utilization software such as Adobe After Effects and Premier Pro. They went through extensive testing/benchmarking to achieve excellent performance results and to ensure stability and reliability of the computer and its components.
Their customer support is excellent -- quick response times for my questions and for additional customization requests (Blackmagic DeckLink card, extra wiring so that I can add more SSDs in the future, accommodating a specific shipping date, etc).
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"Puget Systems was an outstanding partner in helping our company convert from mac to PC. We upgraded 5 edit/graphic suites six months ago and all of our editors/artists have been very pleased with the new systems. It may have taken a few weeks for our team to get comfortable with the Windows OS, but the computers from Puget System were humming along without a hitch from day one. I felt comfortable going with Puget from the first time I spoke with Wilson regarding the specific computers we would need. Using speed and performance tests and examples of various hardware configurations, he helped us save money by tailoring our systems without overkill. I also enjoyed the daily updates regarding system assembly and testing. Their quick turnaround and courteous service put a nice cap on the experience."
"Only windows based computers worth buying."
"What a difference since I got my Puget custom computer. They were extremely patient and thoughtful in determining the specs I would need to edit 4k footage using the Adobe Creative Suite, at times using Premiere and AE at the same time. I received this giant box and a beast of a system that has so far been everything I wanted. I have inquired about some minor things and their customer service is attentive and fast and adept at troubleshooting. They make solid recommendations as I continue upgrading my home edit suite, answering questions about external drives and speakers. I am a convert.
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"I came to Puget after working with a previous build. Although I thought I had created a previous build that was perfect for the Adobe programs, it still didn't work quite like how I wanted it to. After working with Puget, I now have a PC that works fantastic with my Adobe products and I also have a great team of support in case there are problems with Adobe updates in the future. Great service!"
"Puget Systems is the best of all the companies I have ever dealt with. I have experienced a great attitude, quality, attention to detail and excellence when I purchased my desktop. They have made me feel like I am part of the process.
Starting with their recommended system for Photoshop, two phone discussions led to my upgrading and subtracting items from their baseline system. The phone representatives were very straightforward, knowledgeable and helpful. They did not advise me to spend money for the sake of spending money; the goal was value for each item and, indeed, they pointed out one key area where a very modest change would significantly increase productivity. Thankfully they did not come across as salesmen.
As the unit was assembled, performance tested, examined in quality control (including a heat IR photo and a temperature graph, performance testing and 44 BIOS setting photos) and prepared for Fedex ground shipping I received informative updates. I placed my order late on a Monday and it was delivered to my home (1500 miles driving distance) Saturday of the following week. The boxing was impressive and the unboxing instructions were very thorough. A 3 ring notebook with performance testing results, original CD’s and recovery USB drive was included along with various cables and instructions for their use. And they also included extra hardware for potential future upgrades.
Nice complementary polo shirt. And I appreciated their complementary installation of my software preferences.
The desktop is very quiet (air cooled). A nice touch was a 3 week checkup email asking for comments and if I needed any assistance. The performance is superb and Photoshop works so smoothly. After using the computer for 3 weeks I’m very pleased with it and brag about it and Puget Systems to my friends. "