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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-04-11

Awesome build quality and support

"Great all around. Excellent feedback, coordination, and support. "


Verified
5/5

2019-04-10

First time PC buyer

"I'm a graphic designer who recently got into 3D modeling and animation. I kept hearing about how much faster PCs are at rendering 3D animations than Macs. So after using exclusively Mac computers for my entire career, I decided to buy my first PC. I wasn't sure what hardware to get, but Puget System's website is great because you can tell them what software you plan to use on it, and they will recommend the ideal setup for your situation. I also know nothing about building PCs and don't want to invest the time and energy to build and maintain it myself. Puget System is known for having the best customer service around. Those factors combined made this an easy decision for me. So far it's been great. Windows does take a little getting used to. But the machine itself runs beautifully, and my renders are soooo much faster than they were on the old Mac. 5 stars."


Verified
5/5

2019-04-09

I have a wonderful experience, and I recommend everyone.

"Transparent and save time and money"

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Verified
5/5

2019-04-08

Excellent customer support

"Puget Systems provides excellent customer support."

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Verified
4/5

2019-04-01

Great computer and service. Buying experience not so much

"The computer and support have been wonderful. They are very responsive to questions and helped me through a couple very small setup issues.
The only thing I would rate them down on (quite severely) is their insistence on having a copy of the buyer's PERSONAL driver's license before allowing a cash purchase. This is quite UN-friendly and UN-like any other buying experience I have had on the web.
"

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Verified
5/5

2019-03-30

Great purchasing experience

"Enjoyed working with these folks to get a terrific PC."

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Verified
5/5

2019-03-29

Among the best customer service I've ever received

"From start to finish I had nothing but a pleasant experience with Puget Systems. The entire process from my initial inquiries to plugging in at my office took almost two months and they went above and beyond every step of the way. All questions were answered in detail, all recommendations were great, and they worked very hard to fully maximize what I would be receiving while staying within my budget.

I couldn't be happier, and I've already recommended them to friends.
"

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Verified
5/5

2019-03-27

I'll never buy a computer from anyone else.

"Wonderful computer experience. Staff helped me find exactly what I wanted so Tech Support was great. My computer arrived and was perhaps the easiest setup that I had ever done for a new computer. Staff also helped me find the right peripherals even though I wasn't buying those directly from Puget Systems. No irritable sales techniques (actually no sales pitches) with this company which endears me to buying from them again. And of course the computer is top of the line. I certainly wish more companies were as professional as Puget Systems.
Thanks so much guys.
David Mog
"

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Verified
5/5

2019-03-26

Custom System

"Able to build system for machine learning and 3D scanning software. Great in-progress status , benchmarks and thermal images."

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Verified
5/5

2019-03-22

The Best!

"I shopped other big box suppliers and found they couldn’t provide the same quality product. Price was also in line and yet with better equipment. Then service was beyond compare. Puget is the best!"

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Verified
5/5

2019-03-22

Very Satisfied

"Responsive customer service. Willing to work with me to get exactly what I wanted. Fantastic product."

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Verified
5/5

2019-03-19

A++ customer experience

"I needed the best machine possible for Adobe After Effects and Premiere, and after reading all the crazy detailed work these folks did benchmarking and comparing a ton of different systems I went with their recommendations and bought a custom configured PC from them (and I'm a long time Mac guy!). Their benchmarks with other general web articles convinced me the bang for the buck was way better on the Win PC side for this application."

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Verified
5/5

2019-03-13

A great computer buying experience

"Puget Systems built exactly what I was looking for at a reasonable price. They kept me updated every step of the way and made sure I knew exactly what they were doing to get me the system I'd spec'd. And I'm confident that they'll be with me for the life of the system if I ever have a problem."

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Verified
5/5

2019-03-10

Gaming PC build

"Excellent communication. Hardware is perfect. Couldn’t be happier with the PC or with Puget."

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Verified
5/5

2019-03-07

Excellent service, excellent product

"I am very happy with my PC purchase from Puget Systems. The care and expertise put into building the computers is 5 start. My computer is whisper quiet and the improvement in performance for Lightroom is amazing."

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